Business Analyst

2 weeks ago

Phoenix, United States AMERCO Full time
Location:
2727 N CENTRAL AVE, PHOENIX, Arizona 85036 United States of America

Process Improvement Business Analyst (Operations)

Process Improvement Business Analysts partner with business unit stakeholders and technical staff to identify and document business system solutions for changes to business processes, policies, and information systems. This individual will document business requirements, evaluate the effectiveness of business processes and offer recommendations for improvement. Improvements can encompass company-wide scenarios or specific operations level processes. Business Analysts work closely with operational business units and IT to ensure alignment with overall management strategy. This will include significant responsibility for detailed development, analysis, and re-engineering of processes with a focus on standard operating procedures. As a member of the Business Process Management Team, Business Analysts work together to ensure standardized requirements management across multiple IT groups. The ideal candidate will have a strong background in process analysis and improvement methodologies, with a passion for optimizing business operations. As a Business Analyst, you will play a pivotal role in identifying inefficiencies, analyzing processes, and implementing improvements to enhance organizational effectiveness and efficiency.

Responsibilities Include:
  • Process Analysis: Conduct thorough analysis of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
  • Data Gathering: Collect and analyze data related to process performance, including cycle times, resource utilization, and quality metrics.
  • Stakeholder Engagement: Collaborate with cross-functional teams and stakeholders to gather requirements, understand business needs, prioritize improvement initiatives, develop specifications, assist in documenting new processes and procedures, facilitate testing, training and user acceptance. Communicate analysis results and make recommendations to business partners and technology team partners. Document Requirements and Map future state workflows as required
  • Process Modeling: Develop detailed process maps, flowcharts, and diagrams to document current state and future state processes. Define and document user business requirements. Facilitate data collection, quantitative and qualitative analysis, process mapping, root cause problem solving, and solution design.
  • Root Cause Analysis: Identify root causes of process issues and develop recommendations for corrective actions.
  • Performance Metrics: Define and track key performance indicators (KPI's) to measure the effectiveness of process improvements and ensure alignment with organizational goals.
  • Change Management: Support the implementation of process improvements by facilitating change management activities, including communication, training, and stakeholder engagement.
  • Continuous Improvement: Drive a culture of continuous improvement by proactively seeking opportunities to streamline processes and enhance operational efficiency.
  • Quality Assurance: Ensure compliance with relevant regulations, standards, and best practices, and participate in audits and quality assurance activities as needed.
Preferred Requirements:
  • Bachelor's degree in business administration, Engineering, Information Technology, or a related field.
  • Proven experience (1-3 years) as a Business Analyst or in a similar role, preferably in a process improvement environment. College education may be considered in lieu of experience.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Proficiency in process modeling and analysis techniques, such as BPMN, Lean Six Sigma, or other process improvement methodologies.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Experience with process automation tools and technologies is a plus.
  • Experience with Microsoft Office 365 (Excel, Word, PowerPoint, Outlook, Teams, OneDrive and OneNote) preferred.
  • Certification in Business Process Management (BPM), Lean Six Sigma, or related field is desirable.
  • Prior credit card payment file processing and/or payment customer service experience preferred.
  • Basic understanding of SFTP and file management processes is a plus.
  • Ability to clearly describe end-to-end business processes with the key integration points and work cross-functionally within the organization.
  • Strong partnering, problem solving and interpersonal skills.
  • Strong oral and written communication skills.
  • Strong customer focus.
Work Status

Full-Time

On-Site only - no remote work available

U-Haul Offers:
  • Full Medical coverage
  • Prescription plans
  • Dental & Vision Plans
  • New indoor fitness gym
  • Gym Reimbursement Program
  • Registered Dietitian Program
  • Weight Watchers
  • Onsite medical clinic for you and your family
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition reimbursement program
  • Free online courses for personal and professional development at U-Haul University®
  • Business and travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation, and sick days
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Savings Plan
  • Life insurance
  • Critical Illness/Group Accident
  • 24-hour physician available for kids
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Mindset App Program
  • Discounts on cell phone plans, hotels, and more
  • LifeLock Identity Theft
  • Savvy consumer wellness programs - from health care tips to financial wellness
  • Dave Ramsey's SmartDollar Program
  • U-Haul Federal Credit Union
  • Wellness Program


U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

  • Business Analyst

    4 weeks ago

    Phoenix, United States Tata Consultancy Services Full time

    Role: Business Analyst - PPM Tools(preferably Accolade)Job Type: Full TimeLocation: Phoenix, AZ (Onsite) Job Description:Business Analyst, JIRA tool, Excel ReportingBusiness Analyst experienced with any PPM tools (preferably Accolade)Strong Analytical and communication skillsUnderstanding of NPI/NPD processGood understanding of agile practicesExperience in...

  • IT - Business Analyst

    3 months ago

    Phoenix, United States LanceSoft Full time

    Job Description: Client is looking for several experienced Business Analysts to help drive requirements on high-visibility IT projects within the client and will interact with our growing team of 35 PMs and BAs, as well as various departments within the client. Essential Functions: Facilitate discussions with various City of Phoenix Department personnel to...

  • Senior Business Analyst

    1 week ago

    Phoenix, Arizona, United States Dice Full time

    Position Overview:Dice is the premier career destination for technology professionals at all levels. Our client, SR International Inc., is in search of qualified candidates for the following role.Client: City of Phoenix ITRole: Senior Business Analyst (Hybrid)Job Summary:The City of Phoenix is seeking multiple seasoned Business Analysts to support...

  • Business Analyst

    2 weeks ago

    Phoenix, United States U-Haul Full time

    Location: 2727 N CENTRAL AVE, PHOENIX, Arizona 85036 United States of America Process Improvement Business Analyst Process Improvement Business Analysts partner with business unit stakeholders and technical staff to identify and document business system solutions for changes to business processes, policies, and information systems. This individual will...

  • Corporate Software Business Analyst

    2 weeks ago

    Phoenix, Arizona, United States American Express Global Business Travel Full time

    At American Express Global Business Travel, we believe in the transformative power of travel and its ability to create positive change. Our team thrives in an environment that values collaboration and inclusivity, where every voice contributes to our mission.Position OverviewAs a Corporate Software Business Analyst, you will be entrusted with several key...

  • Business Systems Analyst

    1 day ago

    Phoenix, Arizona, United States Focused HR Solutions Full time

    Job DescriptionFocused HR Solutions is seeking a highly skilled Business Analyst/QA Analyst to join our team. As a Business Analyst/QA Analyst, you will play a critical role in ensuring the quality and functionality of our software applications.Key Responsibilities:Test Planning and Execution: Develop and execute test plans, scenarios, and cases to ensure...

  • Senior Business Analyst

    6 days ago

    Phoenix, Arizona, United States Focused HR Solutions Full time

    Position: Senior Business AnalystCompany: Focused HR SolutionsOverview:We are seeking a highly skilled Senior Business Analyst to join our team. This role involves a comprehensive understanding of business and technical requirements, focusing on translating data into actionable functional use cases.Key Responsibilities:Gather, review, analyze, and document...

  • Business Analyst

    4 weeks ago

    Phoenix, Arizona, United States NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Business Analyst - Medicaid Member Eligibility to join our team in Phoenix, Arizona (US-AZ), United States...

  • Business Analyst

    5 days ago

    Phoenix, United States Arizona Official Website of State of Arizona Full time

    Job Summary: A career in public service awaits you. COME JOIN OUR TEAM! A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities. If you thrive in an environment where you can...

  • Business Analyst Associate

    2 days ago

    Phoenix, Arizona, United States Tekdoors Full time

    Job DescriptionWe are seeking a motivated Business Analyst Associate to join our dynamic team at Tekdoors Inc.This entry-level position is ideal for individuals looking to grow their careers in business analysis within a collaborative and innovative environment.As a Business Analyst Associate, you will support various projects and initiatives by analyzing...

  • Business Process Analyst

    2 weeks ago

    Phoenix, Arizona, United States iSoftTek Solutions Inc Full time

    Job OverviewPosition: Business System AnalystLocation: Phoenix, AZWork Arrangement: Hybrid (3 days onsite)Experience Required: 8+ yearsNumber of Openings: 2Role Summary:We are looking for a dedicated and skilled Business System Analyst to enhance our team at iSoftTek Solutions Inc. The successful candidate will possess a robust technical foundation,...

  • Business Operations Analyst

    2 weeks ago

    Phoenix, Arizona, United States Scaleneworks Full time

    Job OverviewWe are looking for a Business System Analyst to join our team at Scaleneworks. This role involves a thorough examination of existing templates and standard operating procedures, alongside relevant Administrative Regulations.Key Responsibilities:Conduct interviews with Office and Department Badge Liaisons to uncover pain points and identify...

  • Business Analyst

    3 months ago

    Phoenix, United States Republic Services Full time

    ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping...

  • Business Analyst 8-11

    2 weeks ago

    Phoenix, United States Focused HR Solutions Remote Work Freelance Full time

    R-8-25-Business Analyst 636-Phoenix, AZ, 85007 100% on-site, Work Location Address 1601 W. Jefferson Street Phoenix, AZ 85007, Phoenix, AZ, 85007Rates $45-52 w2. If you are interested, please send us your rate and resume. Our direct client has an opening for a Business Analyst 636. This position is a 16-month contract to start with the extension. The...

  • Business Process Analyst

    2 weeks ago

    Phoenix, Arizona, United States Mindlance Full time

    Position OverviewWe are seeking a skilled Business System Analyst to join our dynamic team at Mindlance. The ideal candidate will possess a robust background in analyzing business requirements and translating them into effective system solutions.Key ResponsibilitiesHold a Bachelor's degree in Computer Science, Information Systems, or a related...

  • Business Systems Analyst

    18 hours ago

    Phoenix, Arizona, United States Idealforce Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Idealforce. As a Business Systems Analyst, you will play a critical role in collaborating with healthcare professionals, administrators, and stakeholders to understand their business needs and translate them into operational requirements.Key ResponsibilitiesCollaborate...

  • Salesforce Business Analyst

    1 month ago

    Phoenix, United States Youth Villages Full time

    Overview This position is a fully remote position within the USA, however, some travel to Memphis, TN will be expected. The ideal work hours are 8:30am to 5:00pm CST.    Company OverviewYouth Villages has been a national leader in the implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our...

  • Shipping Business Analyst

    2 weeks ago

    Phoenix, Arizona, United States TechClub Inc Full time

    Company Overview:TechClub Inc is seeking a highly qualified Marine Analyst for our client in the shipping industry.Position Overview:This role is based in Phoenix, AZ and requires a professional with a robust background in the shipping sector, particularly in areas such as international trade, booking processes, billing systems, and tariff management.Key...

  • Business Data Analyst

    7 days ago

    Phoenix, Arizona, United States Focused HR Solutions Full time

    Focused HR Solutions is seeking a skilled and motivated Business Data Analyst to join our team. This role offers a unique opportunity to contribute to data-driven decision making within a dynamic environment. As a Business Data Analyst, you will play a crucial role in extracting, analyzing, and interpreting complex datasets to uncover valuable insights....

  • Lead Business Analyst(SHIPPING)

    1 week ago

    Phoenix, United States TechClub Inc Full time

    TechClub Inc is looking for a “Principal Business Analyst” for our US client. It is onsite in Phoenix, AZ.We are seeking a highly skilled and experienced Principal Business Analyst to join our team. The ideal candidate will have extensive knowledge of the SHIPPING DOMAIN, international trade, booking, billing, and tariff maintenance. This role involves...