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Senior Technical Support Engineer

2 months ago

Allentown, United States Manpower Engineering Full time

Join Our Team as a Senior Technical Support Engineer

Our client, a leader in the automotive industry, is seeking a Senior Technical Support Engineer to join their team. As a Senior Technical Support Engineer, you will be part of the Engineering Services Department, supporting the Sales & Services Engineering Team. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to technical challenges, which will align successfully in the organization.

Job Title: Senior Technical Support Engineer

Location: Allentown ,PA

Pay Range: $ 46-51/hr (W2 Contract)

What's the Job?

  • Provide specialized technical assistance to dealerships and Volvo Group stakeholders.
  • Troubleshoot and resolve complex product technical issues and workshop tool problems.
  • May deliver on-site training to customer support personnel.
  • Manage projects and processes independently with minimal supervision.
  • Coach and mentor junior technical support staff.
 

What's Needed?

  • 5+ years of experience in a technical support role (automotive industry preferred).
  • Strong understanding of automotive diagnostics and repair procedures.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to a non-technical audience.
  • Proven problem-solving skills and a passion for finding solutions.
  • Ability to work independently and manage multiple tasks simultaneously.
 

What’s in it for me?

  • Medical, Dental, and Vision coverage.
  • 401k plan with company match.
  • Weekly pay via direct deposit.
  • Holiday pay.
  • Referral rewards program.
  • Monthly recognition programs.
  • Dedicated career partner to support your professional growth.
 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.