Global Head of Customer Success and Support
1 month ago
About Aurigo
Aurigo is America's leading provider of enterprise software for capital program delivery and project portfolio management. We are America's leading enterprise SaaS provider helping public sector agencies plan and deliver over $450 billion worth of capital infrastructure projects and realize up to 5% in savings. The geographical markets we serve are the United States and Canada currently. We build world-class cloud-based software solutions to organizations that are helping over 300 private and public agencies re-imagine success for their infrastructure projects Airports, Highways, Water Treatment Plants, facilities, Transit, and Rail, in a trillion-dollar marketplace. We are growing our team across the globe and constantly looking for the best talent to join our team
Description:
Aurigo is seeking a passionate and results-oriented Senior Partnerships Manager to champion the growth and success of our partner ecosystem. You will play a critical role in building strategic relationships, expanding market reach, and driving incremental revenue through our partner network.
Requirements:
- 5+ years of experience in B2B partnership development or a related field, with a proven track record of success in building and managing strategic partnerships.
- Demonstrated ability to identify, qualify, and recruit high-value partners aligned with Aurigo's strategic objectives.
- Experience developing and managing partner onboarding and enablement programs to ensure partner success.
- Strong understanding of B2B sales cycles and the ability to translate Aurigo's solutions into business value for partners.
- Excellent communication and interpersonal skills (written & verbal) to build trust, rapport, and effectively collaborate with internal and external stakeholders.
- Analytical mindset with experience in measuring program performance and utilizing data to optimize partner strategies.
- Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
- Experience working cross-functionally with internal teams (Sales, Marketing, Product) to ensure alignment and support for partner initiatives.
- Bachelors degree in business administration, Marketing, or a related field (preferred).
- Familiarity with CRM software and data analysis tools a plus.
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Global Head of Customer Success and Support
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