Global Head of Customer Success and Support

4 months ago


Austin, United States Aurigo Software Technologies Full time

About Aurigo

Aurigo is America's leading provider of enterprise software for capital program delivery and project portfolio management. We are America's leading enterprise SaaS provider helping public sector agencies plan and deliver over $450 billion worth of capital infrastructure projects and realize up to 5% in savings. The geographical markets we serve are the United States and Canada currently. We build world-class cloud-based software solutions to organizations that are helping over 300 private and public agencies re-imagine success for their infrastructure projects – Airports, Highways, Water Treatment Plants, facilities, Transit, and Rail, in a trillion-dollar marketplace. We are growing our team across the globe and constantly looking for the best talent to join our team

Description:

Aurigo is seeking a passionate and results-oriented Senior Partnerships Manager to champion the growth and success of our partner ecosystem. You will play a critical role in building strategic relationships, expanding market reach, and driving incremental revenue through our partner network.


Requirements:

  • 5+ years of experience in B2B partnership development or a related field, with a proven track record of success in building and managing strategic partnerships.
  • Demonstrated ability to identify, qualify, and recruit high-value partners aligned with Aurigo's strategic objectives.
  • Experience developing and managing partner onboarding and enablement programs to ensure partner success.
  • Strong understanding of B2B sales cycles and the ability to translate Aurigo's solutions into business value for partners.
  • Excellent communication and interpersonal skills (written & verbal) to build trust, rapport, and effectively collaborate with internal and external stakeholders.
  • Analytical mindset with experience in measuring program performance and utilizing data to optimize partner strategies.
  • Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Experience working cross-functionally with internal teams (Sales, Marketing, Product) to ensure alignment and support for partner initiatives.
  • Bachelor’s degree in business administration, Marketing, or a related field (preferred).
  • Familiarity with CRM software and data analysis tools a plus.



  • austin, United States Papaya Global Full time

    Papaya Global is a rapidly growing, award-winning B2B tech unicorn revolutionizing the payroll, EOR and payments industry. With over $400M raised from top-tier investors, we offer an innovative, comprehensive solution for managing global workforces, spanning from hiring and onboarding to managing and paying employees in over 160 countries.The Head of AMER -...


  • Austin, United States Sevco Security Full time

    Who We Are: Sevco Security is the Security Asset Intelligence Platform for Enterprises. Our cloud-native platform continuously aggregates and correlates multiple sources of information to deliver a real-time unified asset inventory, while uniquely generating telemetry to capture changes over time for Security and IT teams. Our team is experienced and...


  • Austin, United States Really Communications, Inc. Full time

    At REALLY, we're building a revolutionary, people-powered wireless network. Our mission is to inspire and empower individuals and communities to create the world's largest mobile network that prioritizes privacy and security. We believe that connectivity is a fundamental human right, and believe that with enough people using REALLY, we will end the digital...


  • Austin, Texas, United States HID Global Full time

    Job Summary:HID Global is seeking a highly skilled Senior Technical Support Engineer to join our Identity and Access Management Solutions Department. As a key member of our technical support team, you will be responsible for providing exceptional service to our customers, ensuring timely and effective resolution of technical issues, and driving the evolution...

  • Head of Payroll

    7 days ago


    Austin, United States Papaya Global Full time

    Papaya Global is a rapidly growing, award-winning B2B tech unicorn revolutionizing the payroll, EOR and payments industry. With over $400M raised from top-tier investors, we offer an innovative, comprehensive solution for managing global workforces, spanning from hiring and onboarding to managing and paying employees in over 160 countries.The Head of AMER -...

  • Head of Payroll

    6 days ago


    Austin, United States Papaya Global Full time

    Papaya Global is a rapidly growing, award-winning B2B tech unicorn revolutionizing the payroll, EOR and payments industry. With over $400M raised from top-tier investors, we offer an innovative, comprehensive solution for managing global workforces, spanning from hiring and onboarding to managing and paying employees in over 160 countries.The Head of AMER -...

  • Head of Operations

    4 weeks ago


    Austin, Texas, United States Papaya Global LTD Full time

    About the Role:Papaya Global LTD is seeking a seasoned operations leader to oversee the Americas region, focusing on payroll and Employer of Record (EOR) service delivery. As the Head of Operations - AMER, you will lead a high-performing team, driving operational excellence, and ensuring top-tier service delivery to clients.Key Responsibilities:• Lead the...


  • Austin, Texas, United States Ontic Full time

    About the RoleOntic is seeking a highly skilled Client Global Success Manager to join our team. As a Client Global Success Manager, you will be responsible for ensuring our clients realize the value of our Protective Intelligence technology platform, resulting in client retention. This role requires a person who is excited to be hands-on in the Platform and...


  • Austin, Texas, United States Sevco Security Full time

    Sevco Security is the Security Asset Intelligence Platform for Enterprises. Our cloud-native platform continuously aggregates and correlates multiple sources of information to deliver a real-time unified asset inventory, while uniquely generating telemetry to capture changes over time for Security and IT teams.Our TeamWe are a team of experienced...


  • Austin, United States Karbon Full time

    About Karbon Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 16 hours per week, per employee. We have customers in 34 countries and have grown into...


  • Austin, United States Plivo Full time

    The Role Plivo is seeking a Senior Customer Success Manager (CSM) to cover a portfolio of customers in the United States and Canada. The Senior CSM will develop and nurture long-term relationships, establishing themselves as a trusted advisor. They will liaise between customers and cross- functional internal teams in a proactive and timely manner to ensure...


  • Austin, Texas, United States Plivo Full time

    About the RoleThe Senior Customer Success Manager will be responsible for developing and nurturing long-term relationships with a portfolio of customers in the United States and Canada. This role requires a proactive approach to resolving customer issues promptly, outstanding communication skills, critical thinking, and impeccable time management.Key...


  • Austin, United States ActiveProspect Full time

    Company Overview ActiveProspect is the leading SaaS platform for consent-based marketing. Our comprehensive product suite empowers companies across industries to take real-time action on their leads, protect themselves from litigation by documenting proof of consent, and save money by providing new levels of data insights and control. Our mission is to make...


  • Austin, United States Darktrace Limited Full time

    Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Our roots lie deep in...


  • Austin, United States Plivo Full time

    The Role Plivo is seeking a Senior Customer Success Manager (CSM) to cover a portfolio of customers in the United States and Canada. The Senior CSM will develop and nurture long-term relationships, establishing themselves as a trusted advisor. They will liaise between customers and cross- functional internal teams in a proactive and timely manner to ensure...


  • Austin, United States Caliber Sourcing Full time

    Job Description The Role Plivo is seeking a Senior Customer Success Manager (CSM) to cover a portfolio of customers in the United States and Canada. The Senior CSM will develop and nurture long-term relationships, establishing themselves as a trusted advisor. They will liaise between customers and cross-functional internal teams in a proactive and timely...


  • Austin, United States ActiveProspect Full time

    Company Overview ActiveProspect is the leading SaaS platform for consent-based marketing. Our comprehensive product suite empowers companies across industries to take real-time action on their leads, protect themselves from litigation by documenting proof of consent, and save money by providing new levels of data insights and control. Our mission is to...

  • Head of Origination

    3 weeks ago


    Austin, United States Cubico Sustainable Investments Full time

    Head of Origination & Execution USADepartment: Origination & Execution (M&A) Employment Type: Full Time Location: Austin Description The candidate will have proven origination, M&A, tax equity, and project finance execution experience, excellent analytical skills, and a good knowledge of the renewable energy market in the US. Our Head of Origination &...


  • Austin, United States Penn Foster Inc Full time

    The Vice President of Customer Success is an experienced Customer Success leader who is responsible for bringing a strategic vision and innovative approach in leading critical customer success initiatives at Tricentis. Reporting to the Chief Customer Officer, and part of the e-Staff, the Vice President of Customer Success plays a key role in driving product...


  • Austin, United States Kastle Systems Full time

    Overview: Join the leader in providing smarter solutions for a safer world. The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial...