Patient Access Representative

3 weeks ago


Springfield, United States Mercy Full time
We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview:

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards.

The Patient Access Representative will facilitate all components of the patients entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.

Qualifications:
  • Experience and Education Requirements: 1-3 years clerical experience preferred.
  • Experience with medical terminology and insurance plans preferred.
  • High School diploma required some college helpful.
  • Minimum skills, knowledge and ability requirements: Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
  • Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
  • Strong organizational skills; attention to detail
  • Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
  • Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans

  • Springfield, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Springfield, United States Mercy Full time

    This position is PRN or an as needed schedule We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us...


  • Springfield, Illinois, United States Springfield Clinic Full time

    The Patient Access Representative at Springfield Clinic is responsible for managing patient access services through handling incoming calls, assisting clinic customers, and improving clinic-wide communications.Key Responsibilities:Answer incoming telephone calls, identify caller needs, and direct calls to appropriate departmentsDemonstrate in-depth knowledge...


  • Springfield, United States Trinity Health Full time

    The Patient Access Representative is responsible for pre-registration, registration and admission functions for the Endoscopy Dept. and Emergency Department at Mercy Medical Center. What you will do. Verify insurance requirements; obtain and understa Patient Access, Representative, Patient, Hospital, Healthcare, Medical


  • Springfield, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Springfield, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Springfield, United States Mercy Full time

    Overview: Were a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare...


  • Springfield, United States Trinity Health Full time

    The Patient Access Representative is responsible for pre-registration, registration and admission functions for Emergency Department at Mercy Medical Center. What you will do. Verify insurance requirements; obtain and understand insurance benefits. R Patient Access, Representative, Patient, Hospital, Healthcare, Medical


  • Springfield, Illinois, United States Springfield Clinic Full time

    Job Title: Patient Access Specialist - Telecom**Job Summary**Springfield Clinic is seeking a highly skilled and detail-oriented Patient Access Specialist - Telecom to facilitate patient access services by managing incoming calls, assisting clinic customers at first point of contact, and streamlining clinic-wide communications.Key Responsibilities**Answer...


  • Springfield, United States Trinity Health Full time

    Employment Type: Full timeShift: Night Shift Description: Come join the Patient Access team at Mercy Medical Center, part of Trinity Health Of New England!! INITIAL TRAINING IS MONDAY - FRIDAY 2 WEEKS ON DAY SHIFT Position Purpose The Patient Access Representative is responsible for pre-registration, registration and admission functions for the Emergency...


  • Springfield, United States PeaceHealth Full time

    PeaceHealth is seeking a Patient Access Representative - Neuro Spine for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $22.14 - $29.90. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement,...


  • Springfield, United States Effingham Hospital Inc. Full time

    Job DescriptionJob DescriptionDescription:Are you interested in building a career with other TOP PERFORMERS?Effingham Health System is committed to providing exceptional care and services in an environment that supports professional growth, diversity, and inclusion. Every team member's experience and work-life balance are a priority in our...


  • Springfield, United States PeaceHealth Full time

    PeaceHealth is seeking a Patient Access Representative - Neuro Spine for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $22.14 - $29.90. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement,...


  • Springfield, Missouri, United States Mercy Full time

    About the RoleThe Patient Access Representative is a critical member of our healthcare team, serving as the first point of contact for patients and families. This role requires exceptional customer service skills, compassion, and attention to detail to ensure a seamless patient experience.Key ResponsibilitiesFacilitate patient registration, scheduling, and...


  • Springfield, United States Oregon Imaging Centers Full time

    Job DescriptionJob DescriptionOur scheduling team is growing! Oregon Imaging Centers, LLC (OIC) is currently seeking an experienced, compassionate, and enthusiastic Patient Access Specialist to join our scheduling team.The Patient Access Specialist is a full-time position (flexibility is critical for this position), and would be responsible for scheduling...


  • Springfield, United States PeaceHealth Full time

    PeaceHealth is seeking a Patient Access Representative - Clinical Float Pool for a Full Time, 1.00 FTE, Variable position. The salary range for this job opening at PeaceHealth is $22.14 - $29.90. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining...


  • Springfield, United States PeaceHealth Full time

    PeaceHealth is seeking a Patient Access Representative - Clinical Float Pool for a Full Time, 1.00 FTE, Variable position. The salary range for this job opening at PeaceHealth is $22.14 - $29.90. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining...


  • Springfield, United States Bon Secours Mercy Health Full time

    At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.**About Us**As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in...


  • Springfield, Ohio, United States Bon Secours Mercy Health Full time

    At Bon Secours Mercy Health, we are committed to enhancing the quality, safety, and cost-effectiveness of healthcare services. Our facilities and healthcare professionals are acknowledged for their operational and clinical excellence.About UsAs a faith-driven and patient-centered organization, Mercy Health aims to improve the health and wellness of...


  • Springfield, Ohio, United States Dayton Children's Full time

    Position Overview:The Patient Access Coordinator plays a crucial role in ensuring seamless interactions between patients and healthcare services. This position is essential for managing the financial aspects of patient care and providing exceptional customer service.Key Responsibilities:Appointment Scheduling: Efficiently manage and coordinate patient...