Retail Sales Associate

1 week ago

Minneapolis, United States Larissa Loden Inc. Full time

Your Responsibilities: Retail Sales Associates keep the lights on These superhumans staff our stores and pop-up events and create an exceptional customer experience. They thrive working as a team in fast-paced environments but are equally motivated to work independently and get sh*t done. They also help support our Operations team behind-the-scenes with order fulfillment and special kitting projects as needed.

As a Retail Sales Associate, you will: Interact with customers - greet customers, educate about products/brand, offer shopping suggestions, answer questions, create amazing customer experiences. Operate POS system - ring sales, accept returns & exchanges, follow cash handling procedures. Perform jewelry services - operate hand tools to create custom and permanent jewelry (don’t worry, training is provided) Maintain visual merchandise standards - pull restock reports, refill product on sales floor, assist with new floorsets, complete basic shop maintenance/cleaning duties. Support accurate inventory - receive product for stockroom/sales floor, complete basic inventory corrections, assist with sitewide inventory. Work at indoor and outdoor pop-up events - set up/tear down, ring sales, interact with customers, perform permanent jewelry services, maintain table displays. Assist Fulfillment team - pull and quality check product, pack and ship online orders, complete special kitting projects. Support team success - pull sales reports, achieve sales and efficiency goals, participate in team meetings, use company messaging tools, follow policies in company handbook

How You Know You’re A Great Fit: You don’t need jewelry experience to be a great fit for our Retail Sales Associate position We’ll train you on our products, performing permanent jewelry services, and our sales and service Core Processes.

You’re a great fit for Retail Sales Associate if: You’ve worked in retail or hospitality - fast-paced environments energize you. You’ve got flexible availability - working evenings, weekends and holidays is your jam. You’re a people person - you seize every opportunity to surprise and delight customers. You’re curious - about how things work, how they can work better, and how you can help make that happen. You’re driven to Go Get It - in work and life, you have a growth mindset and don’t shy away from a challenge. You’re a tender bad*ss - you Keep It Real but never without caring deeply and taking the time to communicate clearly.

The Perks Of Working With Us: As an independently owned, woman-run business, we do things differently than the big box retailers. Since 2010, we have been designing and making jewelry in Minneapolis/St. Paul with one guiding principle: Give a sh*t. About people, about the world we live in, and about whatever gets you out of bed in the morning. 

Being a Retail Sales Associate on Team LL means: You earn paid time off (PTO) and sick time - because everyone deserves to take a break. You earn tips when performing jewelry services - make more by making their day You receive a year-round 55% discount on jewelry - so you never have to wait to buy your fave stuff. You have opportunities to learn new skills and advance your career - as we grow, you can too - nearly half of our full-time team (46%) started in part-time roles. You get to be YOU at work - No branded dress code or credit cards to push - our staff are real people who love creating genuine moments with our customers by being themselves.

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