Litigation Client Service Specialist

4 months ago

Edmond, United States Staff Full time

The Litigation Client Service Specialist role is responsible for providing legal administrative support to a team of attorneys by performing complex, administrative assistance using specialized knowledge of the assigned practice area(s). This position works collaboratively and cooperatively with others in a team-oriented environment to deliver the highest level of service to internal and external clients.

ESSENTIAL FUNCTIONS:

Attorney Support

  • Provide superior client service by answering and screening calls in a courteous and timely manner and providing other client assistance when needed.
  • Work closely with attorneys and clients to ensure seamless transfer of information.
  • Facilitates the management of client specific data to enhance the overall approach to dedicated interactions.
  • Manage workflow of assigned tasks and projects, prioritizing incoming tasks to meet deadlines and coordinate with other support services to complete work.
  • Working knowledge of court rules (federal and state) including document preparation, electronic filing and processing.
  • Manage attorney calendars and assist in meeting deadlines, coordinate attorney and/or client travel arrangements and collaborate with the client regarding same.
  • Prepare legal documents, memoranda, and correspondence from draft or dictated text. Create, edit, format, and proofread documents, spreadsheets and presentations with the highest level of accuracy and attention to detail.
  • Assist multiple attorneys as primary assignment and provide additional support, back-up, and PTO coverage for the CSS assigned to the team.
  • Transmit legal documents, memoranda, and correspondence to clients, witnesses and court officials by electronic filing, fax, email, mail and/or messenger.
  • Process new business requests by working closely with the New Business Intake Team by opening new matters; preparing and reviewing conflicts submissions; close matters; and create and maintain client case files using appropriate recordkeeping software.
  • Calendar all critical deadlines and other dates requiring action into a calendaring database and ensure accurate calculations; maintain and manage these deadlines.
Collaboration and Teamwork
  • Work proactively with Legal Team Assistants to accomplish tasks.
  • Collaborate with resources, including Attorney Resource Center, as appropriate to complete projects and tasks.
  • Adhere to all firm policies, procedures, standards and guidelines while maintaining confidentiality.
ADDITIONAL FUNCTIONS:
  • Other related duties, as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:
  • Associate's Degree preferred; Bachelor's Degree a plus; applicable work experience may be considered in lieu of a degree.
Experience:
  • Minimum of five (5) years related experience at a law firm or legal or corporate department required.
Knowledge, Skills, & Abilities:
  • Ability to effectively gather and summarize data for reports, find solutions to various administrative problems and prioritize work.
  • Must exhibit a high degree of initiative in managing multiple priorities simultaneously in a fast-paced, high-pressure, deadline-driven and detail-oriented work environment utilizing excellent judgment, initiative, decision-making skills and the ability to work independently.
  • Excellent verbal and written communication skills. High level of inter-personal skills required to handle sensitive and confidential situations.
  • Position requires a highly professional demeanor and appearance including possessing poise, tact and diplomacy.
  • Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts.
  • Proven proficiency using legal terminology and experience working in related practice area(s).
  • Experience with court/administrative related agency filings and meeting related deadlines.
  • Possess a high level of proficiency using a variety of office equipment including personal computer, telephone, transcription equipment, printer, and copier.
  • Keyboarding skills of 60 wpm or higher required.
  • Must have intermediate-level working knowledge of the MS Office Suite including Outlook, Word, Excel and PowerPoint.


WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment including, but not limited to computers, telephones, printers, and copiers.

PHYSICAL REQUIREMENTS

Medium Work:Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.

VISUAL ACUITY

Worker is required to have close visual acuity to perform an activity such as:preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

DISCLAIMER

The above is intended to describe the general content of and requirements for the performance of this job.It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will.Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation.If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

Equal Opportunity Employer - vets, disability

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Client Service Specialist

    2 days ago

    Edmond, Oklahoma, United States BOK Financial Full time

    Job Title: Client Service SpecialistWe are seeking a highly organized and detail-oriented Client Service Specialist to join our team at BOK Financial Corporation Group. As a key member of our operations team, you will be responsible for providing exceptional client service and support to our financial consultants.Key Responsibilities:Maintain current client...

  • Receptionist - Client Service Specialist

    2 weeks ago

    Edmond, United States CityVet Full time

    Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...

  • Receptionist - Client Service Specialist

    4 months ago

    Edmond, United States CityVet Full time

    Job DescriptionJob DescriptionHappy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in...

  • Senior Client Service Specialist

    2 weeks ago

    Edmond, Oklahoma, United States RSM Global Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Client Service Specialist to join our team at RSM Global. As a key member of our client service team, you will be responsible for delivering exceptional client experiences and driving business growth.Key ResponsibilitiesProvide high-level administrative support to client engagement teams,...

  • Senior Client Service Specialist

    3 weeks ago

    Edmond, Oklahoma, United States RSM Global Full time

    About the RoleRSM Global is seeking a highly skilled Senior Client Service Specialist to join our team. As a key member of our client service team, you will be responsible for delivering exceptional client experiences and driving business growth.Key ResponsibilitiesProvide high-level administrative support to client engagement teams, including planning and...

  • Senior Client Service Specialist

    3 weeks ago

    Edmond, Oklahoma, United States RSM Global Full time

    About the RoleRSM Global is seeking a highly skilled Senior Client Service Specialist to join our team. As a key member of our client service team, you will be responsible for delivering exceptional client experiences and driving business growth.Key ResponsibilitiesProvide high-level administrative support to client engagement teams, including planning and...

  • Travel Nurse RN Endoscopy Specialist

    3 weeks ago

    Edmond, Oklahoma, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN Endoscopy SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN Endoscopy Specialist to join their team. As a Travel Nurse RN Endoscopy Specialist, you will be responsible for providing high-quality patient care in an endoscopy setting.Job Summary:We are seeking a dedicated and compassionate Travel Nurse RN...

  • Litigation Family Law Attorney

    4 weeks ago

    Edmond, United States Cordell & Cordell Full time

    Our excellent family law attorneys and professionals are the reason Cordell & Cordell has a 91% client satisfaction rating. We are committed to recruiting and retaining the best individuals for our growing environment. We value the talents of our employees and encourage growth and team building. To bridge the talents and innovation of our employees we...

  • New Client Setup Specialist

    1 week ago

    Edmond, United States Paycom Full time

    The NCS Specialist is responsible for onboarding and guiding new clients to achieve their first successful payroll within Paycom. The NCS Specialist will help educate new clients, customize system setup to client's needs, and ensure the smooth adopti Specialist, Client, Technology, Business Services, Skills

  • New Client Setup Specialist

    6 days ago

    Edmond, United States Paycom Full time

    The NCS Specialist is responsible for onboarding and guiding new clients to achieve their first successful payroll within Paycom. The NCS Specialist will help educate new clients, customize software setup to clients' needs and ensure the smooth adopt Specialist, Client, Processing, Payroll, Project Management, Technology, Business Services, Software

  • Client Service Representative

    2 weeks ago

    Edmond, Oklahoma, United States CityVet Full time

    About CityVetAt CityVet, we prioritize the well-being of both people and pets. Our mission is to provide exceptional care and service to our clients, while fostering a positive and supportive work environment for our team members.Job SummaryWe are seeking a highly skilled and compassionate Client Service Specialist to join our team at CityVet. As the primary...

  • Client Service Representative

    3 weeks ago

    Edmond, Oklahoma, United States CityVet Full time

    Job DescriptionAt CityVet, we believe that happy people start with healthy pets. Our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees plays a vital role in creating a positive vibe.Our Mission: To provide exceptional pet care and a welcoming environment for all pet lovers.About the Role: We are seeking a...

  • Client Success Specialist

    4 weeks ago

    Edmond, Oklahoma, United States InterWorks Full time

    Are you passionate about fostering client relationships? If so, you may find a rewarding opportunity as a Client Success Specialist on our dynamic team. This position is ideal for individuals who prioritize understanding client needs and delivering tailored solutions with a personal touch. As a Client Success Specialist, your responsibilities will include:...

  • Client Support Specialist

    4 weeks ago

    Edmond, Oklahoma, United States Consumer Cellular Full time

    Become a Key Member of Our Client Support TeamAbout Us:At Consumer Cellular, we pride ourselves on delivering outstanding support to our valued clients. As a Client Support Specialist, you will be instrumental in ensuring that our customers receive exceptional assistance and guidance.Engage with clients on a daily basis to understand their requirements and...

  • Client Relations Specialist

    4 weeks ago

    Edmond, Oklahoma, United States Nissan Dealership Full time

    Nissan Dealership Position ID: [Client Relations Specialist] As a Client Relations Specialist at Nissan, your responsibilities will include: Handling all incoming inquiries via phone and coordinating appointments for showroom visits or test drives; Gathering customer information including names, multiple contact numbers, and email addresses from all incoming...

  • New Client Onboarding Specialist

    4 days ago

    Edmond, Oklahoma, United States Paycom Full time

    Job DescriptionThe NCS Specialist plays a crucial role in ensuring the smooth onboarding of new clients to Paycom. This involves guiding clients through the process of setting up their payroll system, providing education and support to help them achieve their first successful payroll.Key Responsibilities:Customize software setup to meet clients' specific...

  • Client Success Specialist

    4 weeks ago

    Edmond, Oklahoma, United States Santa Rosa Orthopaedics Full time

    Position Overview:Santa Rosa Orthopaedics (SRO) is in search of a dedicated and customer-oriented Client Success Specialist to become an integral part of our expanding team.In this role, you will be essential in ensuring our clients' satisfaction and overall success.Your primary focus will be to collaborate closely with our clients to comprehend their...

  • New Client Onboarding Specialist

    7 hours ago

    Edmond, Oklahoma, United States Paycom Full time

    Job DescriptionThe New Client Setup Specialist plays a critical role in ensuring the smooth onboarding of new clients to Paycom. This involves guiding clients through the process of setting up their payroll system, educating them on how to use the software, and customizing the setup to meet their specific needs.Key Responsibilities:Onboard new clients to...

  • Client Service Associate

    4 weeks ago

    Edmond, Oklahoma, United States Hobby Lobby Stores, Inc. Full time

    Hobby Lobby Stores, Inc. is seeking a dedicated full-time Customer Support Specialist.Key Responsibilities:1. Deliver exceptional service to retail locations by addressing facility maintenance inquiries.2. Identify, coordinate, and guide contractors related to maintenance requests.3. Ensure effective communication and support for retail operations.Join our...

  • Client Services Coordinator

    4 weeks ago

    Edmond, Oklahoma, United States Orion Security Solutions Full time

    Client Services Coordinator Role at Orion Security SolutionsCompany Overview: Orion Security Solutions is a leader in delivering comprehensive security services, including advanced technical, physical, and IT security solutions. Our commitment to excellence sets us apart in the industry.Position Overview:We are seeking a dedicated Client Services Coordinator...