Current jobs related to Airline Customer Service Agent - Philadelphia - Worldwide Flight Services
-
Ramp Agent
5 months ago
Philadelphia, United States Delta Air Lines Full timeEvery role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our l Customer Service, Ramp Agent, Agent, Ramp Agent, Service, High School, Retail, Airline
-
Airline Customer Service Representative
2 weeks ago
Philadelphia, Pennsylvania, United States Worldwide Flight Services Full timeAbout Worldwide Flight ServicesWe are a leading provider of air cargo and passenger services, operating in 164 airport locations across 18 countries and 5 continents. Our team of experts is dedicated to delivering exceptional service to our customers, ensuring the timely and secure transportation of cargo and passengers.Job SummaryWe are seeking a highly...
-
Customer Service Representative
2 weeks ago
Philadelphia, Pennsylvania, United States Piedmont Airlines Full time{"Job Title": "Customer Service Gate Agent", "Job Summary": "We are seeking a motivated and reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. As a key member of our team, you will be responsible for assisting passengers with boarding and disembarking flights, monitoring computerized passenger boarding,...
-
Customer Service Representative
2 weeks ago
Philadelphia, Pennsylvania, United States Piedmont Airlines Full timeAbout the RolePiedmont Airlines is seeking a highly motivated and reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department.Key ResponsibilitiesAssist passengers with boarding and disembarking flightsMonitor computerized passenger boarding systemsProvide assistance to customers with special needs, including...
-
Customer Service Facilities Agent
3 weeks ago
Philadelphia, United States Piedmont Airlines Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Customer Service Facilities Agent
2 weeks ago
Philadelphia, United States Piedmont Airlines Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Customer Service Facilities Agent
2 weeks ago
Philadelphia, United States Piedmont Airlines Full timeWe cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Customer Service Agent
3 weeks ago
Philadelphia, Pennsylvania, United States PeopleShare Full timePeopleShare is actively seeking dedicated individuals for the role of Customer Service Agent.Position Overview:The Customer Service Agent is responsible for addressing customer inquiries and resolving issues in a dynamic, high-demand setting, which necessitates outstanding verbal and written communication abilities.Consistent attendance is essential to...
-
Customer Service Representative
2 months ago
Philadelphia, United States Vince Ovecka - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
-
Customer Service Representative
4 months ago
Philadelphia, United States Brian Cover - State Farm Agent Full timeJob DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...
-
Customer Service Representative
3 months ago
Philadelphia, United States David Samuel - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceOpportunity for advancementPaid time offROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with David Samuel Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to...
-
Customer Service Representative
2 months ago
Philadelphia, United States Gregg Englebreth - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & development Position OverviewState Farm Insurance Agent is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Gregg Englebreth - State Farm Agent, you will build and develop...
-
Customer Service Representative
4 months ago
Philadelphia, United States Adam Hutcheon - State Farm Agent Full timePosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...
-
Customer Service Agent
3 weeks ago
Philadelphia, Pennsylvania, United States The Midtown Group Full timeJob OverviewThe Midtown Group is seeking dedicated Customer Service Agents to provide exceptional support within a reputable transit organization.Position Summary:The primary duty of the Customer Service Agent is to manage incoming inquiries, primarily assisting the senior and disabled community with transportation arrangements. This role demands a high...
-
Customer Service Representative
5 days ago
Philadelphia, Pennsylvania, United States Brian Cover - State Farm Agent Full timeJob OverviewAs a State Farm Agent Team Member, you will play a vital role in helping customers achieve their insurance and financial goals. If you are a people-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.Key ResponsibilitiesEstablish and maintain strong relationships with customers,...
-
Customer Service Representative
4 months ago
Philadelphia, United States Kevin Lowber - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Training & development Position OverviewState Farm Insurance Agent located in Philadelphia, PA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kevin Lowber - State Farm Agent, you will build and develop customer relationships within the community to promote State...
-
Customer Service Agent
4 months ago
Philadelphia, United States Jerry Full time**Customer Service Agent** Philadelphia, Pennsylvania / Sales and Service Service / Full-Time + Respond to our customers insurance questions on behalf of our carriers via phone, text, email, or through the app + Help our existing customers with their current policies + Identify ways to continue improving our customer service process + We provide full...
-
Customer Service Manager
4 months ago
Philadelphia, United States Kevin Lowber - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryTraining & developmentROLE DESCRIPTION:Kevin Lowber - State Farm Agent is searching for a competitive team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Manager - State Farm Agent Team Member, your knowledge of...
-
Customer Service Manager
3 months ago
Philadelphia, United States Henry Nace - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryHealth insuranceOpportunity for advancementPaid time offParental leaveSigning bonus Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager. We seek an energetic professional interested in...
-
Customer Service Agent
3 weeks ago
Philadelphia, Pennsylvania, United States PeopleShare Full timeCompany Overview:PeopleShare is a prominent staffing agency that connects talented individuals with rewarding job opportunities across various sectors.Position Summary:The Customer Service Agent is responsible for addressing customer inquiries and resolving issues in a dynamic, high-demand setting. This role requires exceptional verbal and written...
Airline Customer Service Agent
4 months ago
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
Rate of Pay: $17.20 per hour
An Agent Passenger Service performs all aspects of airport and passenger service functions including: making reservations, preparation and issuance of tickets and itineraries, computation of fares, issuance of refunds, checking baggage, collection of excessive baggage charges, providing passengers with general travel information; meets aircraft at gate or loading area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, checks passenger ticket for validity and lifts appropriate coupon, completes all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers; and other duties and functions related to the foregoing as directed by management.
Remain cognizant of WFS staff, security contractors, and visitors, activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.
Responsibilities
- Ability to stand and walk for an eight-hour shift.
- Ability to speak and be understood in giving directions/information to passengers.
- Tolerate and answer repetitious questions from customers in a friendly, outgoing manner.
- Personal appearance and grooming that will present a favorable corporate image.
- Twist, turn, stoop, bend, reach, and grip while checking baggage throughout an eight-hour shift.
- HS Diploma, GED or Equivalent.
- Ability to count money.
- Ability to judge distance.
- Reports to work on a regular and timely basis.
- Ability to stand and walk for an eight-hour shift.
- Must be willing to wear uniform and insignia as prescribed by the Company.
- Hear and respond to customers.
- Computer experiences necessary.
- Demonstrates qualities of leadership, initiative, and judgment.
- Must be able to read, write, speak and understand the English language.
- May be necessary to speak other language(s), in addition to English, depending on customer contract.
- Must be able to lift up to 70 pounds (31.9kg).
- Ability to work weekends (i.e., Friday, Saturday, Sunday), holidays, and days off.
- Want your pay in advance? Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more
- Need quality medical care? Multiple options for both full and part-time employees
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees
- Want to invest in your future? 401k program offered with company match
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.