Patient Service Representative

3 weeks ago


Phoenixville, United States Axia Women's Health Full time
At Axia Women's Health, recognized as a Great Place to Work for a 3rd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.

We are currently recruiting a Patient Service Representative (PSR) to help us continue the tradition of providing quality OB/GYN care to patients at Perinatal Testing Center located in Oaks, PA and West Chester, PA.

Hours: Mon-Friday 7:15-4:30pm. no evening shifts.

The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:
  • Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
  • Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
  • Explain financial requirements to patients; collect and record copays as required.
  • Perform registration functions for new and existing patients.
  • Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.
  • Maintain confidentiality regarding all patients.
  • Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
  • Provide support at other care centers as needed
  • Other duties as assigned.
Qualified candidates can:
  • Adapt to changing priorities and business needs
  • Be flexible and not easily flustered
  • Give great customer service
  • Work in a fast-paced, innovative environment
  • Focus on what is best for the team over the individual
  • Work 40 hours per week
Full Time Benefits Summary:
  • Full time benefit-eligibility beginning the first of the month after hire
  • Immediate 401(k) matching contribution with no vesting period
  • Generous PTO offering with additional time off for volunteering
  • Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay
  • Access to Axia providers at little to no cost through Axia's medical insurance
  • Axia-paid life insurance, short term and long term disability
  • Free counseling for colleagues and family members, including parents and parents-in-law
  • Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more

At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves.We welcome all individuals - without regards to gender, race, ethnicity, ability, or sexual orientation - and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.Applicants must be currently authorized to work in the United States on a full-time basis.

  • Phoenixville, United States Axia Women's Health Full time

    Job Title: Patient Service RepresentativeAt Axia Women's Health, we're committed to delivering exceptional care to our patients. As a Patient Service Representative, you'll play a vital role in ensuring a seamless experience for our patients and medical staff.Key Responsibilities:Provide exceptional customer service to patients and visitors, responding to...


  • Phoenixville, United States Tower Health Full time

    The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collect Patient Access, Representative, Patient, Microsoft, Skills, Operations, Healthcare


  • Phoenixville, United States Axia Women's Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Axia Women's Health. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support to our patients and medical staff.Key ResponsibilitiesPatient Greeting and Support: Greet patients and...


  • Phoenixville, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Greet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Handle all front...


  • Phoenixville, United States Ensemble Health Partners Full time

    *­­­­ENTRY LEVEL CAREER OPPORTUNITY OFFERING:* * Bonus Incentives * Paid Certifications * Tuition Reimbursement * Comprehensive Benefits * Career Advancement * $$ Shift Differential for Select Shifts * This position pays between *$15.00 - $16.05/hr* depending on experience *\*\*\*This is an Early Career and onsite role. Candidates must be able to work...


  • Phoenixville, United States Ensemble Health Partners Full time

    *­­­­ENTRY LEVEL CAREER OPPORTUNITY OFFERING:** Bonus Incentives* Paid Certifications* Tuition Reimbursement* Comprehensive Benefits* Career Advancement* $$ Shift Differential for Select Shifts* This position pays between *$15.00 - $16.05/hr* depending on experience*\*\*\*This is an Early Career and onsite role. Candidates must be able to work on-site at...


  • Phoenixville, United States Tower Health Full time

    Job Summary All shifts may be available: Full-Time, Part-Time, Day Shift, Evening Shift and Night Shift. Phoenixville Hospital utilizes 12 and 8 hour shifts. * Responsible for providing nursing care to patients under the supervision and direction of a registered nurse. * Perform routine direct patient care activities following established policies and...


  • Phoenixville, United States Tower Health Full time

    Responsibilities: All shifts may be available: Full-Time, Part-Time, Day Shift, Evening Shift and Night Shift. Phoenixville Hospital utilizes 12 and 8 hour shifts. Responsible for providing nursing care to patients under the supervision and direction of a registered nurse. Perform routine direct patient care activities following established policies and...


  • Phoenixville, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreeting and Customer Service: Greet members, prospective members and guests, providing exceptional customer service.Front...


  • Phoenixville, Pennsylvania, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for providing exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.Key ResponsibilitiesProvide...


  • Phoenixville, United States Southwest P2 LP Full time

    Job OverviewMoe's Southwest Grill is seeking a highly motivated and enthusiastic Crew Member to join our team!Key Responsibilities:Provide exceptional customer service to all guests, ensuring a welcoming and friendly atmosphere.Take register readings, handle cash accurately, and make interim cash reports.Answer the telephone, take messages, and process To Go...


  • Phoenixville, Pennsylvania, United States GreenDrop Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a GreenDrop Site Attendant. As a key member of our team, you will play a critical role in ensuring that our donors receive exceptional service and that our donation centers run smoothly.Key ResponsibilitiesInteract with donors in a friendly and professional...


  • Phoenixville, United States Target Full time

    Be a Part of Something Big at TargetWe're looking for a Guest Advocate to join our team at Target. As a Guest Advocate, you'll play a key role in creating a welcoming experience for our guests. Your friendly and genuine approach will make a real difference in the lives of our customers.Key Responsibilities:Create a warm and inviting atmosphere for every...


  • Phoenixville, United States Phoenixville Federal Bank & Trust Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Teller at Phoenixville Federal Bank and Trust. As a Teller, you will be responsible for providing exceptional customer service, handling transactions, and maintaining a professional image at all times.Key ResponsibilitiesEnthusiastically greet and...


  • Phoenixville, United States Tower Health Full time

    Responsibilities: The Patient Care Assistant is responsible for providing nursing care to patients under the supervision and direction of a registered nurse. All Patient care assistant duties are subject, but not limited to: Assisted Daily Livings within a hospital setting (bathing, changing, toileting, dressing, etc..) Light Housekeeping in the patient...


  • Phoenixville, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.Key ResponsibilitiesGreet members, prospective members, and guests,...


  • Phoenixville, United States Tower Health Full time

    Job SummaryAll shifts may be available: Full-Time, Part-Time, Day Shift, Evening Shift and Night Shift. Phoenixville Hospital utilizes 12 and 8 hour shifts.Key ResponsibilitiesProvide nursing care to patients under the supervision and direction of a registered nurse.Perform routine direct patient care activities following established policies and procedures...


  • Phoenixville, Pennsylvania, United States The Phoenix Center for Rehabilitation and Nursing Full time

    The Phoenix Center for Rehabilitation and Nursing is seeking a skilled Patient Care Administrator to join their team.This role involves scheduling and coordinating patient care services, ensuring seamless delivery of care to residents.Key responsibilities include:Scheduling patient care services in accordance with division workload and distribution...


  • Phoenixville, United States Jonathan Duncan - State Farm Agent Full time

    Benefits: Competitive salary Opportunity for advancement Paid time off ROLE DESCRIPTION:As an Insurance Account Representative - State Farm Agent Team Member for Jonathan Duncan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as...

  • Service Line Cook

    1 month ago


    Phoenixville, United States Southwest P2 LP Full time

    Job DescriptionWe are seeking a highly motivated and enthusiastic Service Line Cook to join our team at Moe's Southwest Grill. As a key member of our kitchen staff, you will be responsible for preparing and serving our guests a high-quality product that meets or exceeds company and safe food handling standards.Key Responsibilities:Enthusiastically greet all...