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Patient Service Representative
1 month ago
At Axia Women's Health, we're committed to delivering exceptional care to our patients. As a Patient Service Representative, you'll play a vital role in ensuring a seamless experience for our patients and medical staff.
Key Responsibilities:- Provide exceptional customer service to patients and visitors, responding to their needs in a timely and professional manner.
- Activate patient files, collect and record copays, and perform registration functions for new and existing patients.
- Schedule patient appointments, finalize patient schedules, and maintain confidentiality regarding all patients.
- Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
- Provide support at other care centers as needed.
- Ability to adapt to changing priorities and business needs.
- Flexibility and ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
- High school diploma or equivalent required.
- Full-time benefit-eligibility beginning the first of the month after hire.
- Immediate 401(k) matching contribution with no vesting period.
- Generous PTO offering with additional time off for volunteering.
- Choice of multiple medical insurance plans to best meet your needs.
- Axia-paid life insurance, short term and long term disability.
- Free counseling for colleagues and family members.
At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals and proudly celebrate our individual experiences and differences.
