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Customer Service

2 months ago

Greer, United States ENTRON Controls Full time

Description:

Are you looking for an opportunity where you can be a collaborative team player? You have come to the right place.

With a hardworking group of individuals across the entire company, we encourage you to be your best self. Join the team at Entron Controls and experience an environment that supports personal and professional growth

About Entron Controls

ENTRON Controls is a company that is part of the Tuffaloy Group and is headquartered in Greer, SC (www.entroncontrols.com). ENTRON manufactures electronic CPU based controls for use in automotive, appliance and industrial welding. ENTRON has manufacturing in Greer, SC.

Overall, we are a small team who is able to make quick decisions and act fast to capitalize on market opportunities. There are not countless policies and levels of management to get in the way of doing what's best for our growth.

Overview

The Customer Service position will report directly to the President of Entron in Greer.

Major areas of responsibility include, but are not limited to:

· Track controls sales opportunities

· Support outside Territory Sales Managers (TSMs)

· Responding promptly to customers' requests for quotations (RFQs) & Service (RMA's)

· Follow up on quotes with TSMs, tracking win/loss ratios

· Entering orders into Epicor ERP system accurately

· Communicate clearly with manufacturing and shipping regarding change orders

· Continuously seek better ways to grow sales

Requirements:

Required Qualifications:

· Associate's or Bachelor's degree

· 1-3 years inside sales or customer service in a manufacturing environment preferred

· Must possess strong written and verbal communication skills and ability to do so accurately

· Desire to be an important contributor to the team

· Knowledge of Epicor ERP system a plus

· Computer skills (Word, Excel, Power Point, Internet)

· Physical Requirements: type on keyboard, read information/data on computer screen, operate a desk phone, lift