Patient Call Center Representative
2 weeks ago
If you're a dedicated, hardworking team player with a passion for health and skincare, and you're eager to grow in this amazing field, apply now
Responsibilities:
- Greet and check-in patients and visitors.
- Answer phone calls promptly and courteously.
- Schedule appointments based on provider availability.
- Assist with managing patient flow to ensure efficiency.
- Address patient inquiries about appointments and care with patience and professionalism.
- Maintain and update patient records accurately.
- Manage office supplies and equipment, including ordering when necessary.
- Communicate office policies to patients.
- Assist with opening and closing procedures at the front desk.
- Maintain cleanliness of the office and lobby area.
- Adhere strictly to HIPAA privacy compliance guidelines.
- Full-Time: 5 days per week
- Dayshift: 8-10 hour shifts, Monday-Friday, and occasional Saturdays and evenings
- Paid Time Off (PTO)
- Paid Holidays
- Medical/Dental/Vision Insurance for employees
- 401K Matching
- Training Opportunities
- Quarterly Employee Appreciation Day
- Opportunities for Growth
- High School Diploma, GED, or equivalent required
- Relevant experience can be considered in place of formal education
Ganger Dermatology is where exceptional patient care meets professional enthusiasm Our thriving practice spans three locations and comprises over 70 dedicated professionals. Here at Ganger Dermatology, our mission is to revolutionize dermatological care, ensuring exceptional outcomes for all. We are guided by our core values: initiative, positivity, effective communication, integrity, and adaptability. We prioritize proactive problem-solving, maintain a can-do mindset, foster transparent and professional dialogue, uphold ethical conduct, and embrace change gracefully. Join us in redefining dermatological care and positively impacting lives. We're excited to embark on this journey with you.
Note: While you will be assigned a home office, this position requires the ability to be assigned shifts at other locations for coverage purposes. Work expectation is 40 hours/week with overtime as needed.
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