Receptionist Coordinator

3 weeks ago


Ann Arbor, Michigan, United States United Way for Southeastern Michigan Full time
Company Overview
United Way for Southeastern Michigan is a forward-thinking organization dedicated to prioritizing people and enhancing lives across Southeast Michigan. Our mission is to build a community where everyone has the opportunity to thrive.

Job Description
We are seeking a dynamic and engaging Welcome Desk Receptionist to join our team in Ann Arbor, MI. As a new member of our staff, you will warmly greet visitors, answer inquiries, and provide information about our community programs and initiatives. You will manage incoming calls, directing them to appropriate staff members while ensuring a customer-centric approach.

Key Responsibilities:
  • Warmly greet visitors and provide information about community programs and initiatives.
  • Manage incoming calls and direct them to appropriate staff members.
  • Maintain reception area organization, schedule appointments, and assist with event coordination.

Requirements
To be successful as a Welcome Desk Receptionist at United Way for Southeastern Michigan, you'll need a blend of strong interpersonal and organizational skills. Excellent communication abilities, both verbal and written, are essential for engaging with visitors and staff effectively. A problem-solving mindset will enable you to address inquiries and resolve issues promptly. Proficiency in office software and tools, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), is crucial for managing appointments and maintaining accurate records. Familiarity with customer relationship management (CRM) systems will also be beneficial as you assist with community outreach initiatives. Additionally, a strong understanding of Diversity, Equity, and Inclusion principles will support your interactions with diverse community members.

Estimated Salary: $19.25 per hour

Benefits
You can enjoy great benefits such as 401(k), Competitive Salary, Paid Time Off, and Employee Discounts.

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