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Technical Solutions Specialist
4 months ago
About NetApp
We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea?
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO
Job Summary
As a Hybrid Cloud Technical Solutions Engineer, you will be responsible for providing technical knowledge and support to sales teams and customers. The goal is to drive sales of NetApp's best-in-class solutions. You will utilize your strong technical and consultative skills to help evaluate customer requirements and design solutions to meet customer needs. The successful candidate will have proven experience working in Hybrid/Multi-Cloud environments and understand what the business and technology challenges are in this field. Companies across all industries are leveraging the cloud to drive business growth and innovation, but despite the fast cloud adoption, most traditional enterprise applications still run on-premises. Organizations need to modernize applications, acquire new knowledge, and update policies. NetApp has the tools, services, and people to accelerate our customer's cloud journey with ease, and the Technical Solution Specialist will drive this acceleration by leading Hybrid Cloud opportunities. Candidates will have an appetite to go from a broad understanding of NetApp's offerings to becoming an expert, matching the best NetApp solution to the business problem being presented.
Responsibilities
Collaborate with sales teams to support customers in pre-sales activities, including consulting on and disseminating product information and leading technical sales calls.
Support the technical sales cycle including technical qualification, product and solution briefings, and proof-of-concept/demos.
Present, position and demonstrate NetApp technologies, solutions, and services to prospective customers, articulating clear business value.
Provide technical consultation and disseminate product information to the sales team.
Job Requirements
Requires 8+ years of experience in technical consulting, pre-sales, or sales engineering experience in a b2b technology environment.
Prior experience selling NetApp products/services, or prior experience selling storage solutions.
Excellent written and verbal communication skills.
Excellent interpersonal communication and customer service skills are needed in order to work successfully with prospects, customers, and cross-functional teams to meet performance goals.
Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
Demonstrate good judgment in solving problems as well as identifying problems in advance and proposing solutions.
Excel in working in a team selling environment.
Demonstrate a creative approach to problem-solving.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Did you know...
Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway We look forward to hearing from you.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.
If you run toward knowledge and problem-solving, join us.
USA and Canada Residents Only:
The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $165k- $190k Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU's).
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