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Technical Solutions Expert

2 months ago

San Jose, California, United States Trace3 Full time

About Trace3

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our Culture

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it.

About the Role

The Solution Architect will be the consultative technology leader and solution-focused subject matter expert who creates strong client intimacy with their technical expertise. The Solution Architect will provide education and thought leadership while translating client business requirements into implementable technology solutions. With the goal of driving revenue, this role will focus on the creation and implementation of the solution architecture by doing presentations and demos, writing proposals and documenting deliverables. The cornerstone of this role will also focus on building deep relationships, developing client trust and enabling client success.

Key Responsibilities

  • Collaborate with Sales and Account Management team to identify and create winning sales strategies and new customer opportunities.
  • Communicate Trace3's value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users.
  • Capture and process the customer information to build a robust proposed solution that addresses the requirements while considering the solution's efficiency, flexibility, scalability, reliability, and availability.
  • Develop Bill of Material (BOM), proposals and provide recommendations using manufacture tools.
  • Prepare and present solution demos and training sessions with specific architecture focuses for clients.
  • Meet with clients and partners at client meetings, partner events, customer marketing events, and other in-person gatherings.
  • Create and develop or provide the technical scope, Level of Effort (LOE) and deliverables for Statements of Work (SOW).
  • Actively participate in the solution configuration process with the Inside Sales Representative and ensure the software/hardware order is accurate and
  • Provide pipeline tracking for all potential
  • Recommend new technologies, sales strategies, best practices, and tools that support the growth of the
  • Provide leadership and mentorship and technical direction for other engineers and team members.

Requirements

  • A minimum of 8 years' experience with providing engineering services for organizations
  • Bachelor's degree from an accredited university, preferred
  • Highest level certifications within Architecture area
  • An understanding of the environment and challenges of IT operations in the typical corporation
  • Prior experience working for a VAR or Systems Integrator performing similar type duties
  • Strong experience designing technology solutions for Fortune 500 companies
  • Knowledge and familiarity of various engineering disciplines including Data Storage, Backup Storage Solutions, Hyperconverged Solutions and Virtualization, compute systems, monitoring and orchestration solutions, and other core IT infrastructure components and solutions
  • Excellent presentation skills; able to comfortably communicate and present in front of C-Level Executives, VPs and Directors
  • Strong understanding of how clients use technology to meet business objectives
  • Familiarity with the local district markets
  • Strong interpersonal skills; able to work well with people from many different disciplines
  • Ability to mix deep technical expertise with simple, everyday language to deliver a story that is memorable, educational and useful
  • Must have a firm grasp on the industry and anticipate trends and movements while balancing maturity and timing
  • Motivated self-starter who loves to solve challenging problems and feels comfortable working directly with customers
  • Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
  • Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment

The Perks

  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Stocked kitchen with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off