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![Palm Beach State College](https://media.trabajo.org/img/noimg.jpg)
Box Office Supervisor
1 month ago
What We Offer
At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.
About this role
Join our team
What We Offer
At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.
About this role
The Box Office Supervisor is responsible for supervising the box office operations and theatre events. Oversees event ticket sales, processes payment transactions, reconciles performance ticket sales through the ticketing systems, and coordinates performances.
What a day of a Box Office Supervisor looks like:
- Guides, leads, reviews, verifies, observes, and manages the work of people reporting directly and indirectly to you. Recruit, direct, and supervise volunteers for programs, events, and activities.
- Sells and tracks tickets to events using an online software ticketing program. Ensures accurate data in the ticketing database. Receives payments, balances, and closes cash drawers or computers.
- Develops and trains staff in ticketing software, operations, and procedures. Performs needs analysis, arranges, coordinates, delivers, evaluates, and monitors staff development.
- Designs, develops, implements, and maintains manual and automated systems that disseminate public information, and distributes as needed. Prepares and maintains mailing lists, mailing labels and implement bulk mailing of brochures.
- Prepares and makes daily deposits and generates ticketing reports for various internal and external requests.
- Monitors, evaluates, and coordinates services provided by outside vendors.
- Maintains and controls accounting records for the ticketing system. Includes database, logs, cost records, and general records.
- Completes research and special projects, as required.
- Assists in the design and distribution of brochures and flyers promoting theatre shows and events.
- Performs other job-related duties as assigned.
Education and Experience:
- High school diploma or GED with additional training related to the position
- Four years of related experience
- Microsoft Office Professional or similar application
- Delivering a high level of customer service
- Attention to detail while maintaining effective time and task management
- Research information for problem solving
- Accurately handle cash transactions
- Regular physical attendance required
- Required to work a fluctuating schedule to include nights and weekends
Education and Experience:
- Associate degree
- Experience in box office operations, including ticketing software
- Experience as lead worker or indirect supervisor
- Reach and grasp objects
- Stoop, bend, kneel, crouch, or crawl
- Stand for extended periods of time
- Use of video display terminal
- Use of manual dexterity and fine motor skill
- Communicate information orally and in writing
- Receive and understand information through oral and written communication
- Proofread and check documents for accuracy
- Work a fluctuating work schedule
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.
The minimum base pay for this position starts at $17.00/ hr; however, the offer may vary based on the candidate's education and experience.
Wait, there is more
- Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
- Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
- Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more. Medical and dental insurance is available at no cost to the employee.
- Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
- Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
- Professional Development: Leadership programs, professional learning workshops, and more.
- Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.
Please review the following information in order to apply for a position at Palm Beach State College:
- Carefully review the minimum qualifications advertised for the available position as only applicants meeting the minimum requirements will be considered.
- Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon the passing of a drug test and upon completion of a criminal background investigation.
- An important goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.
Application Deadline
This position will close on August 6, 2024 at 11:59pm