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Macy's Assistant Store Manager FT

1 month ago

Minnetonka, United States Lids Full time

For over 25 years, Lids has been the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel in over 1,400 stores. We offer headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters. We are currently expanding across Europe and Australia with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe. Have Fun Sell Hats Our Assistant Store Managers are a core element of the Lids brand, playing a pivotal role in supporting the overall store operations and driving sales. ASMs provide an outstanding Lids experience by being an expert on our products and customization options and helping each customer find and select products. Additionally, our Assistant Store Managers contribute to management tasks including training, scheduling, recordkeeping, and problem-solving. We’re always looking for our next big playmaker, so if you’re ready to try out for our team, apply today Principle Duties and Responsibilities Produce sales gains by providing customer service. To meet or exceed Company Objectives in all individual statistics. Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives. Adhere to current visual guidelines includes: proper merchandising, signage, and store cleanliness. Maintain a professional appearance consistent with Company Dress Code Policy. Control Expenses Protect Company assets within guidelines of LIDS Retail policies. Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control. Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts. Complete accurate product counts in a consistent and timely manner. Perform proper documentation and record-keeping per LIDS Retail policies as well as state and federal laws. Open and close the store as required following the procedures per the Operations P&P Manual. Additional Principal Duties and Responsibilities Act as Store Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present. Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present. Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager. Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present. Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up. Assist in recruiting and training store personnel on proper store operations and procedures. Encourage store associates’ direct compliance with established company policies, procedures, and guidelines including (but not limited to) safekeeping of company inventory, funds, and property. Perform work of subordinates as needed. Communicate with employees at all levels of the company. Other duties as assigned. Job Required Knowledge & Skills High school diploma or equivalent plus one year of relative experience. Established ability to produce sales results while minimizing loss. Strong interpersonal skills and the ability to communicate verbally in a clear professional manner. Ability to operate a computer, as well as maneuver relative software programs. Ability to lift up to 50 pounds. Ability to climb a ladder and work with hands overhead. Standing required for up to 100% of the work time. Ability to work unsupervised. Reports To Store Manager Other Assistant store managers can earn up to 45% above local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location. FT Assistant Store Managers are also eligible for monthly store sales bonuses and a 40% employee discount. Full-time employees are eligible for a full range of benefits including Paid Time Off, health, vision, dental, and 401(k). EEO Statement: Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries are Equal Opportunity Employers and are committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws. #J-18808-Ljbffr