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Retail Sales Lead

2 months ago

Minnetonka, Minnesota, United States DICK'S SPORTING GOODS INC Full time
About the Role

We are seeking a highly motivated and experienced Retail Sales Lead to join our team at DICK'S SPORTING GOODS INC. As a Retail Sales Lead, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities
  • Customer Experience: Provide exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Team Leadership: Lead and develop a high-performing team, providing coaching and guidance to ensure that team members are equipped to deliver outstanding customer experiences.
  • Store Operations: Oversee the day-to-day operations of the store, ensuring that all aspects of the business are running smoothly and efficiently.
  • Merchandising and Presentation: Ensure that the store is visually appealing and well-merchandised, with a focus on creating an engaging and immersive shopping experience for customers.
  • Inventory Management: Manage inventory levels, ensuring that the store is well-stocked and that customers can find what they need.
  • Loss Prevention: Identify and mitigate potential loss prevention risks, ensuring that the store is secure and that customers and employees are protected.
  • Training and Development: Provide training and development opportunities for team members, ensuring that they have the skills and knowledge needed to succeed in their roles.
Leadership Competencies
  • Ensures Accountability: Hold team members accountable for their performance and ensure that they are meeting expectations.
  • Customer-Focus: Prioritize customer needs and ensure that every interaction is customer-centric.
  • Collaborative: Work collaboratively with team members and other stakeholders to achieve common goals.
  • Instills Trust: Build trust with team members and customers, ensuring that they feel valued and respected.
  • Decision-Quality/Decision-Making Abilities: Make informed decisions that drive business results and ensure that the store is running efficiently.
  • Action-Oriented: Take action to drive results and ensure that the store is meeting its goals.
  • Engagement Driver: Create an engaging and inclusive work environment that motivates and inspires team members.
  • Talent Developer: Identify and develop talent within the team, ensuring that team members have the skills and knowledge needed to succeed.
  • Effective Team Building Skills: Build and maintain a high-performing team, ensuring that team members are working together effectively to achieve common goals.
  • Plans & Aligns: Develop and implement plans that align with the company's goals and objectives.
Requirements
  • Flexible Availability: Be available to work a variety of shifts, including nights, weekends, and holidays.
  • Prior Retail Sales Experience: Have prior experience in retail sales or a related field.
  • Physical Demands: Be able to stand for long periods of time, bend, stoop, reach, push, pull, and lift up to 35 pounds.
  • Ability to Work at Heights: Be able to work at heights greater than 4 feet with the use of a ladder, aerial lifting device, or platform.