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Front Desk Clerk

3 months ago

Panama City Beach, United States Chateau Beachfront Resort, BW Signature Collection Full time

The Front Desk Clerk is responsible for greeting and welcoming guests, checking them in and out, and providing them with information about the hotel and the surrounding area. They must be able to provide excellent customer service and ensure that guests have a positive experience. They must also be able to work quickly and efficiently, and they must be able to handle multiple tasks at the same time. This position's shift is 3pm to 11pm.

Benefits

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Responsibilities
  • Greet and welcome guests
  • Check guests in and out
  • Provide guests with information about the hotel and the surrounding area
  • Answer guest questions and resolve any issues
  • Process payments and handle refunds
  • Maintain the front desk area and keep it clean and organized
  • Assist other front desk staff members as needed
Qualifications
  • High school diploma or equivalent
  • No experience needed but appreciated
  • Excellent communication and interpersonal skills
  • Ability to work quickly and efficiently under pressure
  • Ability to handle multiple tasks at the same time
  • Strong problem-solving skills
  • Ability to work independently and as part of a team

By The Sea Resorts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.