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Services Representative
3 months ago
Opportunity at a Glance:
The Village of Orland Park is a premiere community with a claim to prominent dining, retail, entertainment, historic neighborhoods, wide-ranging residences, and ever broadening business development. This regional destination in the South Suburbs, ranks #5 in total retail sales out of all of the Chicagoland Communities (excluding Chicago). In addition, Orland Park has received a number of accolades including: Ranked as one of the Best Places to Live by Chicago Magazine (2013 & 2022), named "Village of the Year" by the Home Builders Association of Greater Chicago (2014) and the 9750 on the Park - Transit-Oriented Development was named "Best Building by the Congress for New Urbanism", Illinois Chapter.
The Public Works department is seeking a talented individual to join our team as a Services Representative to support the office functions of the department by performing a variety of clerical duties. Work is of routine difficulty and is reviewed for progress and conformance to established standards by the Assistant Public Works Director and Operational Managers/Supervisors. Provides support for all functions of the department including Natural Resources and Facilities, Utilities, Vehicle & Equipment, Pace Transportation Services, and Administration.
Key Responsibilities:Duties include greeting, assisting, and directing office visitors and telephone calls coming into the department and induct work into computerized maintenance management systems; monitor and respond to the Public Works Service email account and OP311; prepares and submits employee payroll; prepares time cards for all divisions; and registers training including processing all paperwork and maintaining records.
This position also inputs requisitions and purchase order change orders; processes various types of invoices and reconciles purchase card transactions and employee reimbursements; inputs electronic work orders; creates and maintains various excel spreadsheets to track vendors and risk survey items; maintains inventory of office and domestic supplies; keeps track of employee uniform purchases; and maintains inventory of supplies.
Additionally, this role will input service orders for water meters and processes hydrant pressure requests; entry of fuel data; make inspection appointments with vendors; update Village Code and Land Books; prepare daily schedule, surveys, and reports for Pace Transportation; process applications for various programs such as Adopt-a-Park and the Memorial Tree and Bench Program; perform a wide-range of clerical assignments necessary to accomplish the efficient day-to-day flow of service requests, information and data in the Public Works Department; process claims for damages to Village property to include spray paint, burned rubber, trees, playgrounds, lights, signs, brick work, and other items; print and fold flyers or letters to be distributed to residents; and other clerical duties as assigned.
The primary schedule for this position is Monday through Friday from 8am to 5pm, but may be flexed to 7am to 4pm, occassionlly to meet staffing needs.
Qualifications, Knowledge, Skills:A High school diploma or G.E.D. Certificate supplemented by courses in typing and office procedures is required. A minimum of one (1) to three (3) years of prior Public Works Department experience is highly preferred. Minimum of one (1) year of previous clerical experience is a must.
The ideal candidate will possess strong skills in operating office equipment including but not limited to: telephones, radio base stations, photocopiers, fax machines, computers and printers is required; extensive understanding of office software including word processing, PowerPoint, spreadsheet creation/manipulation and database software such as Microsoft Word, Excel and Access is mandatory; knowledge of office terminology, procedures and practices; record keeping and filing; and business arithmetic.
In addition, this role must have the ability to make accurate mathematical computations; understand and follow oral and written instructions; read, write, speak, spell and understand business English; write legibly; maintain a business atmosphere; establish and maintain effective working relationships with others; and maintain composure, remain tactful and courteous in stressful situations.
Compensation & Benefits:This position has a salary eligible for $48,769.15 to $67,142.08 annually, depending on qualifications. The Village of Orland Park offers a generous and comprehensive employee benefits and wellness program which includes medical, dental, vision, life insurance, and additional ancillary options to include the Virgin Healthmiles program and a discounted membership to the Orland Park Sportsplex. Retirement benefits through the Illinois Municipal Retirement Fund (IMRF) are provided along with the option to participate in a 457(b) plan with Nationwide Deferred Compensation Plan. A generous PTO program including paid vacation, personal, sick days, and floating holidays is also provided.
Recruitment for this position will close at the end of business day on July 19, 2024.
