Current jobs related to Front Desk Supervisor - Madison - Residence Madison East

  • Hotel Front Desk Supervisor

    6 days ago

    Madison, United States NCG Hospitality Full time

    Embark on an exciting journey in the hospitality industry at Madison East DoubleTree, now hiring a Hotel Front Desk Supervisor! **$1,500 SIGN ON-BONUS** ** The starting wage for this position is $19.00 per hour but the final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish...

  • Hotel Front Desk Supervisor

    6 days ago

    Madison, United States Madison East DoubleTree by Hilton Full time

    Embark on an exciting journey in the hospitality industry at Madison East DoubleTree, now hiring a Hotel Front Desk Supervisor! $1,500 SIGN ON-BONUS ** The starting wage for this position is $19.00 per hour but the final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while...

  • Hotel Front Desk Supervisor

    3 days ago

    Madison, United States NCG Hospitality Full time

    Embark on an exciting journey in the hospitality industry at Madison East DoubleTree, now hiring a Hotel Front Desk Supervisor! **$1,500 SIGN ON-BONUS** ** The starting wage for this position is $19.00 per hour but the final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish...

  • Hotel Front Desk Supervisor

    3 weeks ago

    Madison, United States Madison East DoubleTree by Hilton Full time $19

    Job DescriptionJob DescriptionEmbark on an exciting journey in the hospitality industry at Madison East DoubleTree, now hiring a Hotel Front Desk Supervisor!**$1,500 SIGN ON-BONUS** ** The starting wage for this position is $19.00 per hour but the final wage will be based on experience**We are proud to foster a fun and inclusive atmosphere for our ambitious...

  • Hotel Front Desk Supervisor

    2 months ago

    Madison, United States AC Hotels Full time

    Embark on an exciting journey in the hospitality industry at Madison Downtown AC , now hiring a Hotel Front Desk Supervisor! We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering...

  • Hotel Front Desk Supervisor

    1 month ago

    Madison, United States AC Hotels Full time

    Job DescriptionJob DescriptionEmbark on an exciting journey in the hospitality industry at Madison Downtown AC , now hiring a Hotel Front Desk Supervisor! *****$500 SIGN ON-BONUS*******The starting wage for this position is $18.00-$20.00 per hour but the final wage will be based on experience**We are proud to foster a fun and inclusive atmosphere for our...

  • Hotel Front Desk Supervisor

    1 month ago

    Madison, United States NCG Hospitality Full time

    Embark on an exciting journey in the hospitality industry at Madison Downtown AC , now hiring a Hotel Front Desk Supervisor! $500 SIGN ON-BONUS **The starting wage for this position is $18.00-$20.00 per hour but the final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while...

  • Hotel Front Desk Supervisor

    2 months ago

    Madison, United States Homewood Suites Full time

    Embark on an exciting journey in the hospitality industry at Madison West Homewood Suites, now hiring a Hotel Front Desk Supervisor! $1000 SIGN ON-BONUS ** The starting wage for this position is $16.50 per hour but the final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish...

  • Hotel Front Desk Supervisor

    3 months ago

    Madison, United States Homewood Suites Full time

    Job DescriptionJob DescriptionEmbark on an exciting journey in the hospitality industry at Madison West Homewood Suites, now hiring a Hotel Front Desk Supervisor! *****$1000 SIGN ON-BONUS******* The starting wage for this position is $16.50 per hour but the final wage will be based on experience**We are proud to foster a fun and inclusive atmosphere for our...

  • Hotel Front Desk Supervisor

    6 days ago

    Madison, United States Homewood Suites Full time

    Embark on an exciting journey in the hospitality industry at Madison West Homewood Suites, now hiring a Hotel Front Desk Supervisor! $1000 SIGN ON-BONUS ** The starting wage for this position is $16.50 per hour but the final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish...

  • Front Desk

    3 months ago

    Madison, United States YWCA of Madison Full time

    Job DescriptionJob DescriptionSalary: $17.79 per hourFront Desk Associate Evenings & WeekendsYWCA Madison is looking for dependable and motivated individuals to work our Front Desk.  This is a regular hire for continuous employment.The Front Desk Associate is responsible for maintaining a presence at the front desk providing security to the building by...

  • Front Desk Agent

    2 months ago

    Madison, United States Group Management Services Full time

    Front Desk Agent Madison, OH Holiday Inn Express is currently seeking part-time Front Desk Agent to service their Madison, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests. OPEN INTERVIEWS: Monday - Friday 10 AM-4PM for immediate interviews! Our Front Desk Agent will: Greet, check-in, and...

  • Front Desk Associate

    5 days ago

    Madison, Wisconsin, United States Hilton Madison Monona Terrace Full time

    Front Desk Agent PositionWe are seeking a highly skilled and friendly individual to join our Front Desk team at Hilton Madison Monona Terrace. As a Front Desk Agent, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Check guests in and out of rooms efficiently and...

  • Front Desk Associate

    4 weeks ago

    Madison, United States La Quinta Inn and suites Full time

    Job DescriptionJob DescriptionJob descriptionA Hotel Front Desk Agent serves as our guests first point of contact and manages all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities.ResponsibilitiesPerform all check-in and...

  • Front Desk Associate

    3 weeks ago

    Madison, United States La Quinta Inn and suites Full time $15

    Job DescriptionJob DescriptionJob descriptionA Hotel Front Desk Agent serves as our guests’ first point of contact and manages all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities.ResponsibilitiesPerform all check-in and...

  • Front Desk Associate

    3 months ago

    Madison, United States Courtyard Madison East Full time

    We're Hiring!Are you ready to join a dynamic team in the hospitality industry? At Fairfield Inn & Suites Madison East, we are looking for a friendly and energetic individual to join our Front Desk Team.Why You'll Love Working Here: Friendly and energetic work environment Opportunities for growth and development Strong team that works together What You'll Be...

  • Front Desk Agent

    3 months ago

    Madison, United States Edgewater Full time

    **Who We Are** The Edgewater offers a proud revival of a historic hotel, committed to the trust and confidence we earn from our employees, customers, and partners. We are located in the heart of downtown Madison, next door to the University of Wisconsin-Madison, and within walking distance of the Capitol Square and downtown. We offer 202 rooms and the...

  • Front Desk Associate

    3 months ago

    Madison, Wisconsin, United States Courtyard Madison East Full time

    We're HiringAre you ready to join a dynamic team in the hospitality industry? At Fairfield Inn & Suites Madison East, we are looking for a friendly and energetic individual to join our Front Desk Team.Why You'll Love Working Here:Friendly and energetic work environmentOpportunities for growth and developmentStrong team that works togetherWhat You'll Be...

  • Front Desk Agent

    3 months ago

    Madison, United States Marcus Hotels Full time

    ** Front Desk Agent** **** The Hilton Madison Monona Terrace is in search of an energetic, outgoing individual to join our Front Desk team as a Front Desk Agent! This position will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay. ESSENTIAL FUNCTIONS: * Check guests in and out of...

  • Hotel Front Desk Manager

    3 hours ago

    Madison, Wisconsin, United States Residence Madison East Full time

    Job Summary:The Front Desk Supervisor at Residence Madison East is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. This role is also responsible for maximizing room revenue and occupancy.Responsibilities:Approach all...

Front Desk Supervisor

2 months ago

Madison, United States Residence Madison East Full time

Job Summary:

The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.

$500 Sign On Bonus

  • $200 after 30 days
  • $300 after 90 days


Responsibilities:

QUALIFICATIONS:

  • At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Must have a valid driver's license for the applicable state.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
  • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Set the standard for guest relations at the Front Desk.
  • Obtain all necessary information when taking room reservations.
  • Monitor all V.I.P. and special guest requests.
  • Review Front Office log and Trace File daily.
  • Fully comprehend and execute all relevant phases of the front desk computer system.
  • Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
  • Be aware of all rates packages and promotions currently underway.
  • Be familiar with all in-house groups.
  • Be aware of all closed out and restricted dates.
  • Follow and enforce all Aimbridge Hospitality hotel credit policies.
  • Be able to perform all duties of Front Desk Agent.
  • Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.
  • Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.
  • Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).
  • Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
  • Have knowledge of and assist in all emergency procedures as required.
  • Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.
  • Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
  • Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
  • Ensure the maximization of room revenue through Rooms Merchandising.
  • Answer all guest inquiries in a timely and professional nature.
  • Be involved in departmental meeting planning and execution.
  • Help maintain productivity levels at or above budgeted standards.
  • Perform any other duty as required by management.
  • Assist in training of new hires and current associates on a regular basis.
  • Attend meetings as required by management.
Property Details:

Whether visiting the University of Wisconsin or spending a weekend at Wisconsin Dells, we've got our guests covered. Fantastic shopping is just next door at the East Towne Mall and dozens of great Madison restaurants are located nearby. Just minutes from the Madison airport our pet-friendly, extended-stay hotel offers 50% larger suites than our competitors. Business travelers love being a short drive from major Madison businesses including EPIC, Alliant Energy, and American Family Insurance. Families love the spacious kitchens in every suite, each equipped with a full sized fridge, stove top, dishwasher, microwave and oven.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan