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Front Desk Agents

3 months ago

Waco, United States Jobs for Humanity Full time
Company Description
Jobs for Humanity is collaborating with upwardlyglobal to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: upwardlyglobal

Job Description
Front Desk Agent TownePlace Suites Marriot Hotel3.1 Waco, TXJob DetailsPart-time / Full-time$13$14 an hour17 hours agoBenefits- Health insurance- Dental insurance- 401(k)- Paid time off- Vision insurance- Employee discount- Flexible scheduleQualifications- Bilingual- Hospitality- Resort- Multilingual- Customer service- Night audit- Front desk- Guest services- 1 year- Phone etiquette- Communication skills- Hotel experienceFull Job DescriptionJob Overview:We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will have a background in hospitality and excellent guest service skills. This position involves interacting with guests, handling reservations, and providing exceptional customer service.Responsibilities:- Greet guests in a friendly and professional manner- Check guests in and out of the hotel- Answer phone calls and assist with inquiries- Process reservations and cancellations accurately- Handle guest requests promptly and courteously- Provide information about hotel services, facilities, and local attractions- Maintain a clean and organized front desk areaRequirements:- Previous experience in a hotel or resort front desk role is preferred- Strong communication skills with proficiency in phone etiquette- Ability to speak multiple languages is a plus (bilingual or multilingual)- Knowledge of night audit procedures is advantageous- Familiarity with hotel booking systems and phone systemsJoin our team as a Front Desk Agent and be part of a dynamic hospitality environment where your customer service skills will shine. Apply now to embark on a rewarding career in guest servicesJob Types: Full-time, Part-timePay: $13.00$14.00 per hourBenefits:- 401(k)- Dental insurance- Employee discount- Flexible schedule- Health insurance- Paid time off- Vision insuranceSchedule:- Day shift- Evening shift- Holidays- Monday to Friday- Weekends as neededWork setting: In-personExperience:- Hotel experience: 1 year (Required)Ability to Commute: Waco, TX 76705 (Required)Ability to Relocate: Waco, TX 76705: Relocate before starting work (Required)Work Location: In person