Front Desk Representative

2 weeks ago


Waco, Texas, United States Aimbridge Hospitality Full time
Front Desk Agent Role at Aimbridge Hospitality

Aimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at the SpringHill Suites Waco. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring seamless operations at the front desk.

Key Responsibilities:
  • Greet and welcome guests, providing personalized service and assistance as needed.
  • Manage the telephone switchboard, handling incoming calls and messages with professionalism and efficiency.
  • Respond to guest inquiries about hotel services, facilities, and hours of operation, providing accurate and helpful information.
  • Process check-ins and check-outs, ensuring a smooth and efficient experience for guests.
  • Deliver guest items and amenities, maintaining a high level of customer satisfaction.

What We Offer:

Aimbridge Hospitality is committed to providing a positive and supportive work environment, with opportunities for growth and development. As a Front Desk Agent, you will be part of a dynamic team that is dedicated to delivering exceptional guest experiences and exceeding expectations.



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