Elder Care Navigator

2 weeks ago

Natick, United States O'Connell Law Group Full time

Your primary job will be to serve as the direct point of contact with all our elder law clients, working closely with other key staff for the facilitation of all aspects of long-term care planning, case management, and Medicaid planning.

Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.

Essential Duties and Responsibilities*

  • Facilitating and assuring the quality of all aspects of elder law services, working with life care plans to edit and modify based on the clients individual situations, facilitating follow up appointments, completing forms as assigned, and implementing the plan as approved by the overseeing attorney.

  • Provide comprehensive support to the supervising attorney by handling administrative tasks and managing client cases and needs.

  • Guide families on advocacy on behalf of the client to facilities, staff, and medical team.

  • Assess clients for functioning level and develop care plans and recommendations in conjunction with other professionals of the clients legal team.

  • Facilitating the completion of benefit entitlement applications, as necessary, to maximize the clients eligibility for benefits like Medicaid, and other potential benefits, attending appointments as requested by client, and working closely with the attorney on any appeals.

  • Attend appointments with the attorneys and interact with clients and referral sources serving as witness and/or notary during signing appointments.

  • Research community resources to ensure all firm information of facilities, resources, and materials are up to date to assist clients engaged in life care planning.

  • Work to make client satisfaction a top priority, finding quick resolution to client complaints and concerns.

  • Perform general operational tasks including but not limited to scheduling, answering the phone and forwarding messages, copying, scanning, mailings and postage, assisting drop-in clients, filing paperwork, handling voice mail messages, etc., all according to Firm policies and procedures.

  • Represent the law firm to facilities and the health care community by visiting regularly, creating positive relationships with management and staff.

  • Maintain confidentiality of all client and personnel information in accordance with OConnell Law LLC policies.

  • Alerting your Supervising Attorney to potential threats to the success of the firm.

  • Perform any other duties assigned by supervisor.

Qualifications

  • Bachelor's degree in health care, related social work or human services, or another related field.

  • 2-4 year's experience in geriatrics or another related field is preferred.

  • Prior experience in care management, hospital or nursing home setting or related field preferred.

  • Professional written, telephone and interpersonal skills required.

Compensation based on experience

About O'Connell Law:
We focus on estate planning, elder law, and closely related practice areas. We remain dedicated to helping people plan for the future, cope during times of crisis, and find answers to difficult questions along the way.

  • Elder Care Navigator

    2 weeks ago

    Natick, United States O'Connell Law Group Full time

    Your primary job will be to serve as the direct point of contact with all our elder law clients,  working closely with other key staff for the facilitation of all aspects of long-term care planning, case management, and Medicaid planning. Critical features of this job are described under the headings below. They may be subject to change at any time due to...

  • Elder Care Coordinator

    1 week ago

    Natick, Massachusetts, United States O'Connell Law Group Full time

    About the RoleWe are seeking a highly skilled and compassionate Elder Care Navigator to join our team at O'Connell Law Group. As a key member of our team, you will play a critical role in providing exceptional support to our elder law clients and their families.Key ResponsibilitiesClient Support: Serve as the primary point of contact for our elder law...

  • Long Term Care Planner

    2 months ago

    Natick, United States O'Connell Law Group Full time

    Job DescriptionJob DescriptionYour primary job will be to serve as the direct point of contact with all our elder law clients,  working closely with other key staff for the facilitation of all aspects of long-term care planning, case management, and Medicaid planning. Critical features of this job are described under the headings below. They may be subject...

  • Veterinary Care Specialist

    2 weeks ago

    Natick, Massachusetts, United States Thrive Pet Healthcare Full time

    Veterinary Technician PositionFull-Time OpportunityLocation: Natick, MASign-On Bonus: $1,500Thrive Pet Healthcare is seeking a dedicated Veterinary Technician to enhance our team within the Thrive Pet Healthcare network. About the RoleAs a Veterinary Technician, you will be instrumental in delivering exceptional care to pets throughout their healthcare...

  • Client Care Specialist

    1 day ago

    Natick, Massachusetts, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly motivated and compassionate Client Care Specialist to join our dedicated team at Ethos Veterinary Health. As a Client Care Specialist, you will play a crucial role in supporting our emergency department while welcoming and assisting our guests.Key ResponsibilitiesClient Communication: Educate and support clients and...

  • Strategic Marketing Manager

    2 weeks ago

    Natick, Massachusetts, United States O'Connell Law Group Full time

    Job OverviewThe Director of Marketing and Business Development is essential in steering the marketing and business development strategies of the firm. This role collaborates closely with the Owner and Executive Director on various initiatives that span the entire organization, providing insights into all aspects of legal marketing. This position is remote...

  • Marketing Communications Leader

    1 week ago

    Natick, Massachusetts, United States O'Connell Law Group Full time

    Job OverviewThe Director of Marketing and Business Development is a pivotal role in steering the marketing and business growth initiatives of O'Connell Law Group. This position collaborates closely with the Owner and Executive Director on various strategic projects, providing exposure to all aspects of legal marketing. This is a remote, part-time role...

  • Client Care Specialist

    2 days ago

    Natick, Massachusetts, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly motivated and compassionate Client Care Specialist to join our dedicated team at Boston West Veterinary Emergency & Specialty. As a key member of our client care team, you will play a crucial role in supporting our emergency department while providing exceptional service to our clients and their...

  • Receptionist, Animal Care Center

    6 days ago

    Natick, Massachusetts, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly motivated and compassionate Client Care Specialist to join our dedicated team at Boston West Veterinary Emergency & Specialty in Natick, MA.As a Client Care Specialist, you will play a crucial role in supporting our emergency department while welcoming and assisting our guests.Key ResponsibilitiesClient Support: Educate...

  • Store Team Member

    2 weeks ago

    Natick, United States Pet Supplies Plus Full time

    Overview: Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all! Responsibilities/Qualifications: As a Store Team Member at Pet Supplies Plus, youre pawsitively passionate about people and their pets. Providing exceptional, neighborly...

  • Store Team Member

    4 weeks ago

    Natick, United States Pet Supplies Plus Full time

    Overview As a Store Team Member at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will: Stop to help a neighbor select the perfect toy for a terrier that likes to chew. Review and compare the ingredient labels of several food brands for...

  • CNA / HHA- The Residence at Natick South

    2 weeks ago

    Natick, United States LCB Senior Living, LLC Full time

    Job DetailsJob Location The Residence at Natick South - Natick, MA DescriptionLCB Senior Living is hiring CNA/HHA at The Residence at Natick South (formerly Anthology at Natick). Apply today for immediate consideration!**Per Diem: mixed of shifts****$20/hr - $22/hr based on years of experience**What We Offer: Great benefits starting from Day One (Full-Time)...

  • Customer Service Representative

    3 days ago

    Natick, Massachusetts, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly motivated and compassionate individual to join our team as a Client Care Specialist. As a key member of our client-facing team, you will play a crucial role in delivering exceptional client service and supporting our emergency department.ResponsibilitiesEducate and Support: Provide clients and referring veterinarians...

  • Customer Service Representative

    4 days ago

    Natick, Massachusetts, United States Ethos Veterinary Health Full time

    About the Role:We are seeking a highly motivated and compassionate individual to join our team as a Client Care Specialist. As a key member of our client care team, you will play a crucial role in supporting our emergency department and providing exceptional client service.Responsibilities:Educate and Support: Inform clients and referring veterinarians about...

  • Customer Service Representative, BWVES

    2 days ago

    Natick, Massachusetts, United States Ethos Veterinary Health Full time

    About the Role:We are seeking a highly motivated and compassionate individual to join our team as a Client Care Specialist. As a key member of our client care team, you will play a crucial role in supporting our emergency department while providing exceptional client service.Responsibilities:Educate and Support: Inform clients and referring veterinarians...

  • Customer Service Representative

    2 days ago

    Natick, Massachusetts, United States Ethos Veterinary Health Full time

    About the Role:We are seeking a highly motivated and compassionate Client Care Specialist to join our dedicated team at Boston West Veterinary Emergency & Specialty in Natick, MA. As a Client Care Specialist, you will play a crucial role in supporting our emergency department while welcoming and assisting our guests.Responsibilities:Client Support: Educate...

  • Customer Service Representative, BWVES

    4 days ago

    Natick, United States Disability Solutions Full time

    Are you a highly motivated individual with a passion for delivering exemplary client service? Boston West Veterinary Emergency & Specialty in Natick, MA, is currently seeking a full-time Client Care Specialist to join our dedicated team.Compensation:$18 - $20 pending knowledge & experienceAnticipated Schedule Options:Tuesday Saturday: 7a 3pSunday -...

  • Client Specialist

    4 weeks ago

    Natick, United States Talbots Full time

    Job Number: 22082 Position Title: Client Specialist External Description:What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may...

  • Customer Service Advisor

    2 weeks ago

    Natick, United States ScrubaDub Full time $18 - $25

    Job DescriptionJob DescriptionUnleash Your Customer Service Brilliance at ScrubaDub!Do you have a passion for dazzling customers and transforming their experiences? ScrubaDub, New England's leading car wash company, is searching for enthusiastic and driven individuals to join our team of Customer Service Advisors.For over 50 years, ScrubaDub has...