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Elder Care Coordinator
2 months ago
We are seeking a highly skilled and compassionate Elder Care Navigator to join our team at O'Connell Law Group. As a key member of our team, you will play a critical role in providing exceptional support to our elder law clients and their families.
Key Responsibilities- Client Support: Serve as the primary point of contact for our elder law clients, providing comprehensive support and guidance throughout the long-term care planning process.
- Case Management: Facilitate the completion of benefit entitlement applications, including Medicaid and other potential benefits, and work closely with our attorneys to ensure seamless execution.
- Community Outreach: Establish and maintain positive relationships with facilities, staff, and medical teams to ensure our clients receive the best possible care.
- Administrative Support: Provide administrative assistance to our supervising attorneys, including scheduling, answering phone calls, and managing client cases and needs.
- Research and Development: Conduct research to stay up-to-date on community resources, facilities, and materials to ensure our clients receive the most accurate and effective support.
- Client Satisfaction: Prioritize client satisfaction, addressing concerns and complaints in a timely and professional manner.
- Operational Tasks: Perform general operational tasks, including scheduling, mailings, and filing paperwork, in accordance with our firm's policies and procedures.
- Representation: Represent our law firm to facilities and the healthcare community, building positive relationships with management and staff.
- Confidentiality: Maintain the confidentiality of all client and personnel information in accordance with our firm's policies.
- Education: Bachelor's degree in healthcare, related social work, or human services.
- Experience: 2-4 years of experience in geriatrics or a related field, with prior experience in care management, hospital, or nursing home settings preferred.
- Skills: Professional written, telephone, and interpersonal skills required.
