Senior Perinatal Patient Navigator

3 days ago


San Francisco, California, United States University of California , San Francisco Full time
Job Summary

Embracing a culture of equity and excellence, the University of California, San Francisco (UCSF) seeks a highly skilled Senior Perinatal Patient Navigator to join our team. This critical role involves providing clinical support, guidance, and assistance to Black adult patients who are pregnant or have recently given birth as they navigate complex healthcare environments during the perinatal period.

Key Responsibilities
  • Manage and triage all incoming referrals from hospital-based providers and community-based partnerships/programs
  • Ensure completion of all necessary intake paperwork for medical and research documentation systems
  • Develop comprehensive care treatment plans
  • Serve as the primary point person on patient provider care teams
  • Act as a communication liaison to understand the patient's clinical individual needs, desires, and concerns
Requirements
  • Bachelor's degree in a related field and/or equivalent experience/training
  • 5+ years of post-bachelor's work experience and knowledge working as an in-home visitor providing social services or community resource coordination to Black/African American communities during the perinatal phase
  • 1+ years of experience with group facilitation skills
  • Advanced knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare/Medicaid regulations
  • Advanced interpersonal and customer service skills
  • Ability to communicate and resolve issues effectively with a diverse population of patients, staff, and physicians
About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. We are committed to equity and strive to create a diverse and inclusive environment that values and respects the contributions of all individuals.

We are an equal opportunity employer and welcome applications from candidates who share our commitment to excellence, diversity, and inclusion.



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