Current jobs related to Patient Services Rep II - Danville - University HealthCare Alliance
-
Patient Service Rep
2 months ago
Danville, United States Community Health Network Full timePatient Service Rep - Heart - Hendricks RegionalJob Ref2405100CategoryPatient SupportJob FamilyPatient Service Rep / Physician OfficeDepartmentHeart and Vascular Hendricks RScheduleFull-timeFacilityHendricks Regional Health1000 East Main StDanville, IN 46122United StatesShiftDay JobHoursMonday- Friday, 8 hour shifts between 7am-530pm. Position is for both...
-
Patient Service Rep
2 weeks ago
Danville, United States Community Health Network Full timePatient Service Rep - Heart - Hendricks Regional Job Ref 2405100 Category Patient Support Job Family Patient Service Rep / Physician Office Department Heart and Vascular Hendricks R Schedule Full-time Facility Hendricks Regional Health 1000 East Main St Danville, IN 46122 United States Shift Day Job Hours Monday- Friday, 8 hour shifts...
-
Patient Service Rep
2 months ago
Danville, United States Community Health Network Full timePatient Service Rep - Heart - Hendricks Regional Job Ref 2405100 Category Patient Support Job Family Patient Service Rep / Physician Office Department Heart and Vascular Hendricks R Schedule Full-time Facility Hendricks Regional Health 1000 East Main St Danville, IN 46122 United States Shift Day Job Hours Monday- Friday, 8 hour shifts between 7am-530pm....
-
Patient Access Coordinator II
2 weeks ago
Danville, Virginia, United States Sovah Health - Danville Full timeJob SummarySovah Health - Danville is seeking a highly skilled Patient Access Coordinator II to join our team. As a Patient Access Coordinator II, you will play a critical role in ensuring the smooth and efficient flow of patients through our hospital.Key ResponsibilitiesGreets patients and obtains demographic and financial informationObtains necessary...
-
Patient Access Coordinator II
2 weeks ago
Danville, Virginia, United States Sovah Health - Danville Full timeJob SummaryWe are seeking a highly skilled Patient Access Coordinator II to join our team at Sovah Health - Danville. As a key member of our healthcare team, you will be responsible for performing receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.Key Responsibilities:Greets patients, obtains demographic...
-
Security Officer II
2 weeks ago
Danville, Virginia, United States Sovah Health - Danville Full timeJob SummarySovah Health - Danville is seeking a highly skilled Security Officer II to join our team. As a Security Officer II, you will play a critical role in ensuring the safety and security of our patients, staff, and visitors.Key ResponsibilitiesMonitor and respond to potential and actual security threats in a proactive and timely manner.Investigate and...
-
Patient Access Coordinator II
2 weeks ago
Danville, Virginia, United States Sovah Health - Danville Full timeJob SummaryWe are seeking a highly skilled Patient Access Coordinator II to join our team at Sovah Health - Danville. As a key member of our healthcare team, you will be responsible for performing receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.Key ResponsibilitiesGreets patients, obtains demographic...
-
Laboratory Assistant II
1 week ago
Danville, Virginia, United States Ephraim McDowell Regional Medical Center Full timeJob SummaryWe are seeking a skilled Laboratory Assistant II to join our team at Ephraim McDowell Regional Medical Center. As a Laboratory Assistant II, you will play a critical role in collecting laboratory specimens and performing basic laboratory procedures under the direction of our experienced laboratory technicians.Key Responsibilities:Collect...
-
Registered Nurse II
3 hours ago
Danville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled Registered Nurse II to join our team at the Southern Virginia Mental Health Institute. As a Registered Nurse II, you will provide advanced nursing care for patients with psychiatric disorders in accordance with hospital policies and procedures, as well as nursing standards and regulations.ResponsibilitiesProvide...
-
Surgical Technologist II
1 day ago
Danville, Virginia, United States Sovah Health - Danville Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Surgical Tech II to join our team at Sovah Health - Danville. As a Surgical Tech II, you will play a critical role in ensuring the safe and efficient performance of surgical procedures.Key ResponsibilitiesPrepare the surgical operating suite with drapes, solutions, instruments, equipment, and...
-
Registered Nurse II Night Shift Position
1 week ago
Danville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled Registered Nurse II to join our team at the Southern Virginia Mental Health Institute. As a Registered Nurse II, you will provide advanced nursing care for patients with psychiatric disorders in a fast-paced and dynamic environment.Key ResponsibilitiesProvide direct patient care, including assessment, planning,...
-
Surgical Technologist II
7 days ago
Danville, Virginia, United States Sovah Health - Danville Full timeJob SummaryWe are seeking a highly skilled Surgical Tech II to join our team at Sovah Health - Danville. As a Surgical Tech II, you will play a critical role in ensuring the safe and efficient performance of surgical procedures.Key ResponsibilitiesPrepare the surgical operating suite with necessary equipment, instruments, and supplies.Assist with patient...
-
Pharmacy Technician II Certified
4 days ago
Danville, Virginia, United States Geisinger Health System Full timeJob SummaryGeisinger Health System is seeking a highly skilled Pharmacy Technician II Certified to join our team. As a Pharmacy Technician II Certified, you will play a vital role in providing exceptional patient care through innovative, efficient, and high-quality pharmacy services.Key ResponsibilitiesProvide patient/provider/customer care through effective...
-
Registered Nurse II
1 week ago
Danville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled Registered Nurse II to join our team at the Southern Virginia Mental Health Institute. As a Registered Nurse II, you will provide advanced nursing care for patients with psychiatric disorders in accordance with hospital policies and procedures, as well as nursing standards and regulations.Key ResponsibilitiesProvide...
-
Laboratory Assistant II
1 day ago
Danville, Virginia, United States Sovah Health - Danville Full timeJob Title: PSC Lab Assistant IIAbout the Role:Sovah Health - Danville is seeking a highly skilled and detail-oriented PSC Lab Assistant II to join our team. As a PSC Lab Assistant II, you will be responsible for performing technical and clerical functions in one or more sections of the laboratory, including phlebotomy, specimen processing, and laboratory...
-
Clinical Dietitian II
1 week ago
Danville, Pennsylvania, United States Geisinger Health System Full timeJob Title: Clinical Dietitian IIJob Summary: We are seeking a highly skilled Clinical Dietitian II to join our team at Geisinger Health System. As a Clinical Dietitian II, you will be responsible for providing safe, competent, and evidence-based nutritional therapy to our patients. You will work collaboratively with the healthcare team to develop and...
-
Surgical Technologist II
1 day ago
Danville, Virginia, United States Sovah Health - Danville Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Surgical Tech II to join our team at Sovah Health - Danville. As a Surgical Tech II, you will play a critical role in ensuring the safe and efficient performance of surgical procedures.Key ResponsibilitiesPrepare the operating suite with necessary equipment, instruments, and supplies.Assist...
-
Surgical Technologist II
2 days ago
Danville, Virginia, United States Sovah Health - Danville Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Surgical Technologist II to join our team at Sovah Health - Danville. As a Surgical Technologist II, you will play a critical role in ensuring the safe and efficient performance of surgical procedures.Key ResponsibilitiesPrepare the operating suite with necessary equipment, instruments, and...
-
Housekeeping Support Services Associate II
4 hours ago
Danville, Indiana, United States Hendricks Regional Health Guild, Inc. Full timeJob Profile Summary:As a Support Services Associate II at Hendricks Regional Health Guild, Inc., you will play a vital role in maintaining a clean, safe, and welcoming environment for our patients, associates, visitors, and physicians. Your primary responsibility will be to provide exceptional housekeeping services, ensuring that all areas of the hospital...
-
Security Operations Specialist II
4 weeks ago
Danville, Indiana, United States Hendricks Regional Health Guild, Inc. Full timePosition Title: Security Operations Specialist II (As Needed)Job Overview:The Security Operations Specialist II plays a vital role in ensuring the safety and security of associates, visitors, patients, and the general public by effectively executing security responsibilities and interpreting organizational policies and procedures.Key Responsibilities:Enforce...
Patient Services Rep II
3 months ago
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.
Day - 08 Hour (United States of America)
This is a Stanford Health Care - University Healthcare Alliance job.
A Brief Overview
Under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management.
The PSR II performs PSR I duties, in addition, acquires job skills to complete substantive assignments/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate actions; executes work in an assigned area to develop expertise needed to be fully functional in an assigned specialty area/clinic.
Locations
Stanford Health Care - University Healthcare Alliance
What you will do
C-I-CARE
Executes world class practices of service and patient care in support of C-I-CARE standards.
Uses C-I-CARE templates and the following components for all communication with patients and staff:
CONNECT with people by calling them their proper name, or the name they prefer (Mr., Ms., Dr.)
INTRODUCE yourself and your role
COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient
ASK permission before entering a room, examining a patient or undertaking an activity
RESPOND to patient's questions or requests promptly; anticipate patient needs
EXIT courteously with an explanation of what will come next
Job Scope
Performs independently all of Level I, in addition, but not limited to the following:
Greets patients and others entering the department in a courteous and professional manner in accordance with performance standards.
Registers new patients and updates existing patient accounts in a courteous and professional manner in accordance with performance standards.
Schedules new or follow-up appointments in a courteous and professional manner in accordance with performance standards.
Identifies accepted insurance plans and those requiring referrals.
Determines if patient has a co-payment or deposit; accepts and records receipt of payment; provides applicable waiver and obtains appropriate signature; and, when appropriate, scans copy of patient's photo ID, insurance card and/or waiver.
Resolves any system red flags as they are encountered.
Responds to requests from patients, family members, physicians and staff in a courteous and professional manner in accordance with performance standards.
Facilities communication between the patients and the physicians or clinic.
Delivers basic knowledge regarding clinic-specific processes.
Accurately documents and routes calls to the appropriate department(s).
Manages flow of information received from various sources to appropriate staff member. May handle and deliver requests for approvals requiring signatures or input, lab reports, correspondence, dictations, and medical records.
Accesses EHR to communicate to clinical staff members and/or physicians through telephone encounters using SBAR format and/or appropriate smart phrases in accordance with performance standards.
Manages EHR in-basket(s), work queues and schedule templates as assigned in accordance with performance standards.
Balances cash sheet and cash drawer, completes daily deposit summary and prepares monthly deposit summary in accordance with performance standards.
Assists with master scheduling template for the department.
Specialized scheduling/referral coordination.
Floats as needed.
Provides orientation and training to new staff as assigned.
Serves as a job expert in assigned areas, taking on additional special assigned duties.
Knowledge
Same as Level I and, in addition:
Requires the ability to apply knowledge to perform work.
Prioritizes own tasks.
Level of Supervision
Continues to develop knowledge and skills. Work is reviewed for accuracy and completeness.
Assignments are selected to provide increased complexity and variety within the specialty area.
All other duties as assigned including department-specific functions and responsibilities:
Performs other duties as assigned and participates in organization projects as assigned.
Adheres to safety, P4P's (if applicable), HIPAA and compliance policies.
Education Qualifications
High school graduate or equivalent required.
Experience Qualifications
One (1) year of PSR or related experience required.
Graduate of a Medical Receptionist training program, healthcare experience, or related preferred.
EPIC experience preferred.
Required Knowledge, Skills and Abilities
Same as Level I and, in addition:
Strong verbal/written communication and listening skills; including excellent interpersonal skills and telephone communication.
Ability to maintain composure during challenging interpersonal interactions.
Legible handwriting.
Basic math skills necessary to collect payments and balance cash drawer.
Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information into practice management system and EHR.
Proficient user for clinical computers systems.
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow.
Ability to work with others in a flexible, cooperative manner.
Physical Demands and Work Conditions
Physical Demands
Constant Sitting.
Occasional Walking.
Occasional Standing.
Frequent Bending.
Occasional Squatting.
Seldom Climbing.
Occasional Kneeling.
Seldom Crawling.
Frequent Hand Use.
Frequent Repetitive Motion Hand Use.
Occasional Grasping.
Occasional Fine Manipulation.
Frequent Pushing and Pulling.
Occasional Reaching (above shoulder level).
Frequent Twisting and Turning (Neck and Waist).
Constant Vision (Color, Peripheral, Distance, Focus).
Lifting
Frequent lifting of 0 - 10 lbs.
Frequent lifting of 11 - 20 lbs.
Occasional lifting of 21 - 30 lbs.
Occasional lifting of 31 - 40 lbs.
Seldom lifting of 40+ lbs.
Carrying
Frequent lifting of 0 - 10 lbs.
Frequent lifting of 11 - 20 lbs.
Occasional lifting of 21 - 30 lbs.
Occasional lifting of 31 - 40 lbs.
Seldom lifting of 40+ lbs.
Working Environment
Occasional Driving cars, trucks, forklifts and other equipment.
Frequent Working around equipment and machinery.
Seldom Walking on uneven ground.
Seldom Exposure to excessive noise.
Seldom Exposure to extremes in temperature, humidity or wetness.
Seldom Exposure to dust, gas, fumes or chemicals.
Seldom Working at heights.
Seldom Operation of foot controls or repetitive foot movement.
Seldom Use of special visual or auditory protective equipment.
Seldom Use of respirator.
Seldom Working with biohazards such as blood borne pathogens, hospital waste, etc..
Blood Borne Pathogens
Category II - Tasks that involve NO exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks
Travel Requirements
20% travel:
These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family's perspective:
Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in
all of
its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $26.28 - $33.51 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
#J-18808-Ljbffr
