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Front Desk Receptionist

4 months ago

Madison, United States Cypress HCM Full time

Workplace Experience Specialist

Position Overview:

Maintains awareness of the workspace and submits janitorial and maintenance work orders as needed, communicating with appropriate partners to address issues.

Responds to customer requests and complaints promptly with accurate and thorough information according to the specific request.

Record and reconcile expenses and maintain records of vendor proof of insurance and contractual documentation in place.

Assist the Food & Beverage program, including placing and stocking orders as necessary

Coordinate all in-office events for employees and provide building tours for new employees

Ability to understand and carry out general instructions in standard situations and to solve problems in standard situations, requires basic analytical skills

Skills:

Experience with Google Suite, Slack, Envoy (or similar visitor management software)

Experience executing in-office events

Mac literacy

Education:

Minimum of 3 years experience in a fast-paced administrative role, front-desk experience preferred

Experience with event management

Ability to consistently deliver a high level of customer service

Strong communication skills across employees at all levels within the organization

Demonstrated ability to handle multiple tasks with little or no supervision

Advanced problem solving skills

Ability to triage and create sensible prioritization in order to continue to be effective

Positive attitude; grace under pressure

Accurate, organized, punctual and accountable

Strong computer skills including experience with Google Suite

Compensation:

Up to $15.17/hr (W2/Non-Exempt/Depending on Location)

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