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Event Sales Representative

4 months ago

Lansing, United States Comcast Full time

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Are you looking to take your sales career to the next level? We have an exciting opportunity which offers years of career growth ahead of you. As a part of our Comcast / Xfinity sales team, you will be responsible for the promotion and sales of Comcast / Xfinity products and services. This includes our Unbeatable Internet, TV & Streaming services, mobile, personal home security services, and Xfinity Voice services.

As a Xfinity Event Sales Representative, you would be responsible for the promotion and sale of Comcast products and services to include video, high-speed Internet, and voice. Sales and event focus is within privately owned, multi-dwelling properties and communities, but can include other social event functions and online initiatives. Utilizing advanced knowledge of Comcast's products and services to maximize sales and effectively work assigned turf.

Event Sales Representative Compensation Package:

  • Total target compensation (base pay plus targeted commission):
    • $56,254 annually ($44,254 Base pay + Commission)
    • Ability to exceed commission plan creating HUGE compensation opportunity

Event Sales Representative Perks and Benefits:
  • Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
  • 401k available after 90 days
  • Paid training
  • Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)
  • Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
  • Tuition Reimbursement (where applicable)
  • Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)


Event Sales Representative Core Responsibilities:
  • Serve as the point of contact for customers in the assigned area, manage contracts for accounts and provide client services support for the portfolios of more senior representatives, troubleshoot and/or resolve customer concerns, enhance and support the customer experience.
  • During community events, may add new residential customer internet, video and voice services while generating new subscribers within targeted properties, through various promotional, social, internet and community events. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.
  • Meets and exceeds sales goals in assigned territory and event activities. Utilizes retention techniques to proactively retain existing customers from downgrading or canceling service.
  • Effectively communicates and develops rapport with residents and property staff. Evaluates individual residents' existing and potential product needs and makes recommendations. Increases resident and property staff understanding of company products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the benefits of the company. Reviews company bills with residents as needed and is proficient in company billing procedures.
  • Coordinates and executes all promotional events and provides marketing support, including but not limited to, the overall coordination and logistics, budget management, planning, negotiation and execution of events, production and distribution of printed materials, point-of purchase displays, prize packages, scheduling of all promotions and coordinating with technical operations.
  • Collaborates with other key personnel to create promotional assets, execute promotional strategy for value-add services, align messaging and ensure tracking requirements are implemented for site promotions
  • Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

What you will bring to the Event Sales Representative Role:
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Comcast in an EOE/Veterans/Disabled/LGBT employer

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

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