We have other current jobs related to this field that you can find below
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Guest Service Representative
20 hours ago
Los Angeles, United States Nothing Bundt Cakes Full timeReplies within 24 hours At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play par Guest Service, Representative, Service, Guest, Restaurant, Retail
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Guest Services Representative
4 hours ago
Los Angeles, California, United States Accor North America Full timePosition OverviewAs a Guest Services Representative, you will be instrumental in crafting memorable experiences for our guests. Your role is pivotal in ensuring that every visitor feels welcomed and informed during their stay.Key ResponsibilitiesEngagement: Actively engage with guests to provide information about the hotel’s facilities and...
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Guest Service Representative
2 months ago
Los Angeles, United States Pacifica Hotels Full time** Guest Service Representative** **Job Category****:** Front Office **Requisition Number****:** GUEST03544 Showing 1 location **Job Details** **Description** Pacifica Hotels is looking for an outstanding, flexible Guest Service Representative to work in one of the most beautiful settings in the world! Our Guest Service Representatives are hands-on,...
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Guest Services Representative
6 days ago
Los Angeles, California, United States IHG Full timeGuest Services Representative Job OverviewAre you dedicated to delivering outstanding customer service? Do you excel in resolving issues and creating a welcoming atmosphere? If this resonates with you, we have an exciting opportunity available.Efficiently manage the check-in and check-out processes for hotel guestsAccurately handle all payment transactions...
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Guest Services Representative
5 days ago
Los Angeles, California, United States Silver Lake Pool & Inn Full timeGUEST SERVICES REPRESENTATIVE | SILVER LAKE POOL & INNPOSITION OVERVIEW:We are seeking a personable Guest Services Representative to deliver our renowned hospitality experience. From welcoming guests during check-in to addressing ongoing inquiries and requests, our Guest Services Representatives are essential in crafting a memorable stay for our...
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Guest Services Representative
5 days ago
Los Angeles, California, United States TPG Hotels & Resorts Full timeGuest Services RepresentativeTPG Hotels & ResortsPosition OverviewThe Guest Services Representative is responsible for welcoming guests, managing check-in and check-out processes, issuing room keys, addressing inquiries, and fulfilling guest requests while adhering to safety and operational standards.Key ResponsibilitiesFacilitate guest check-ins and room...
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Guest Service Representative
3 months ago
Los Angeles, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
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Guest Services Representative
3 hours ago
Los Angeles, California, United States TPG Hotels & Resorts Full timeGuest Services RepresentativeTPG Hotels & ResortsPosition OverviewThe Guest Services Representative is responsible for welcoming visitors, managing check-in and check-out processes, issuing room keys, addressing inquiries, and fulfilling guest requests while adhering to established policies and regulations.Key ResponsibilitiesFacilitate guest check-ins and...
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Guest Services Representative
5 days ago
Los Angeles, California, United States Journal Hotels Full timeJob OverviewPosition Title: Guest Services RepresentativeDepartment: Front OfficeReports To: Front Office ManagerFLSA Status: Non-ExemptAbout Journal HotelsJournal Hotels is dedicated to providing an exceptional hospitality experience that reflects the essence of our locations. We pride ourselves on our commitment to quality service and creating memorable...
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Guest Services Representative
5 days ago
Los Angeles, California, United States Beverly Laurel Hotel Full timeJob OverviewThe Beverly Laurel Hotel is currently in search of a dedicated Full-Time Front Desk Representative to enhance our guest experience. This role involves assisting visitors and identifying opportunities for improving service efficiency.Key Responsibilities:Check-in and allocate rooms to guestsVerify and manage reservations made via phone and...
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Guest Services
4 weeks ago
Los Angeles, California, United States Auxiliary Services Full timePlease review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that...
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Guest Services Representative
5 days ago
Los Angeles, California, United States The Hollywood Roosevelt Full timePosition Title: Front Desk AgentDepartment: Front OfficeReports To: Front Office ManagerFLSA Status: Non-ExemptAbout The Hollywood RooseveltEstablished during the Golden Era, The Hollywood Roosevelt stands as a landmark hotel situated on the Hollywood Walk of Fame, embodying the essence of classic Hollywood. Constructed in 1927, this hotel has welcomed...
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Guest Services Representative
6 days ago
Los Angeles, California, United States AccorHotel Full timeJoin Our Esteemed TeamBecome a part of a dedicated team where compassion and service excellence are fundamental to our mission. We are committed to global sustainability initiatives and encourage our team members to make a positive difference in their communities. As a valued member of our organization, you will enjoy exclusive perks and discounts associated...
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Guest Services Representative
4 hours ago
Los Angeles, California, United States Remington Full timeGuest Services RepresentativeKey ResponsibilitiesGreet visitors and facilitate the check-in and check-out processes with efficiency and professionalism.Ensure accurate handling of all financial transactions, including posting charges and managing cash flow.Oversee room assignments and manage reservations adeptly, including accommodating special requests and...
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Guest Services Representative
5 days ago
Los Angeles, California, United States Avion Hospitality Full timePosition Overview The Guest Services Representative plays a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and efficiently managing the guest's account upon departure. Key responsibilities include guest registration, reservation management, and providing concierge support. The role demands a commitment...
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Guest Services Representative
5 days ago
Los Angeles, California, United States Avion Hospitality Full timePosition Overview The Guest Services Representative plays a crucial role in ensuring a welcoming atmosphere for all visitors. This position involves greeting and registering guests, delivering exceptional service throughout their stay, and managing the guest's account upon departure. Key responsibilities include guest registration, reservation management,...
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Hotel Guest Services Representative
21 hours ago
Los Angeles, California, United States SMS International Shore Operations Full timeJob Summary:SMS International Shore Operations is seeking a highly skilled and detail-oriented Hotel Guest Services Representative to join our team. As a key member of our shore operations team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Welcome and...
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Guest Services Representative
5 days ago
Los Angeles, California, United States AccorHotel Full timePosition Overview:As a Guest Services Representative, you will be instrumental in crafting memorable experiences for our guests. Your role involves not only informing guests about the various amenities available but also showcasing the opportunities they have to create unforgettable moments during their stay. Key Responsibilities:- Warmly welcome all guests,...
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Los Angeles, California, United States Accor North America Full timePosition OverviewAs a Guest Services Representative, you will play a pivotal role in creating memorable experiences for our guests. Your primary responsibility will be to provide exceptional service to each individual who walks through our doors.Key ResponsibilitiesWelcome both new and returning guests with personalized attention.Set the standard for...
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Guest Services Representative
5 days ago
Los Angeles, California, United States Silver Lake Pool & Inn Full timeFRONT DESK AGENT | SILVER LAKE POOL & INNPOSITION OVERVIEW: We are seeking a personable Front Desk Agent to deliver our renowned service. From welcoming guests during check-in to addressing ongoing inquiries and requests, our Front Desk Agents are essential in crafting an unforgettable guest experience. ABOUT SILVER LAKE POOL & INN: Silver Lake Pool & Inn is...
Guest Services Representative
2 months ago
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer L.A. LIVE's Peacock Theater hosts more than 120 music, family, dance and comedy acts, award shows, televised productions, conventions, and product launches with more than 500,000 guests passing through the doors annually. Located across the street from Crypto.com Arena, the 7,100-seat theater opened in October 2007 with six sold out shows featuring the Eagles and The Chicks. Peacock Theater has since hosted concerts by artists like Alan Jackson, Charlie Wilson, Juan Gabriel, Aretha Franklin, Ed Sheeran, John Fogerty, Gabriel Iglesias, Marc Anthony, John Legend, Neil Young, Kelly Clarkson, Rush, Yanni, Nicki Minaj, Juanes, as well as The "American Idol" Finale shows, Michael Jackson's This is It, Straight Outta Compton, The Hunger Games and Twilight movie premieres and more.
Peacock Theater is also home to the Primetime Emmy Awards and BET Awards, and has previously hosted the American Music Awards, ESPYs, Nickelodeon Kid's Choice Awards, People's Choice Awards, Radio Disney Music Awards, MTV Video Music Awards, MTV Movie Awards and a pair of Rock N' Roll Hall of Fame Induction Ceremonies. Job Summary: The Guest Services Department's GSR position excels in providing excellent guest service at all Peacock Theater, L.A. LIVE and Crypto.com Arena events, especially in high-profile and VIP areas of the venues. Guest Services Duties
- Check tickets/credentials for guests attempting to enter the building, access seating sections, or enter VIP entrances.
- Greet VIP and regular guests as they enter.
- Provide guests with directions.
- Distribute promotional items.
- Assist with information requests.
- Ensure guests exit venue safely.
- Assist guests during emergency situations.
- Communicate effectively via radio transmission.
- Handle all equipment with care.
- Perform a thorough visual inspection of work areas.
- Provide mobility escorts and general assistance to deliver inclusive service to guests with disabilities.
- Notify Supervisor of guest complaints and assist in diffusing situations.
- Effectively and calmly interact with angry or emotional guests and Team Members.
- Maintain company confidentiality.
- Use precautions and follow safety guidelines.
- Other assigned duties from Guest Services Management and Supervisory team.
- A minimum education level of: High School Diploma or its equivalency
- A minimum of 1 year of related work experience.
- Basic typing and computer skills, including Microsoft Office applications (Outlook, Word, Excel)
- Ability to read, listen, and communicate effectively in English, both verbally and in writing.
- Use excellent customer service skills when interacting with guests, vendors, and employees.
- Reliable, punctual, and regular in attendance with good communication skills.
- Friendly, outgoing personality.
- Ability to memorize, recollect, and quickly retrieve relevant information.
- Maintain a high standard of grooming.
- Ability to take direction well and work well with others.
- Must be available to work at least five (5) evening events per week; including all weekend (Friday, Saturday, and Sunday) events, possibly until 12:00 am or later.
- Able to stand for multiple hours (4-6 hours per shift), lift/push/pull 30 lbs. and work any position, including elevator shifts.
- Bilingual (Spanish) a plus, but not required.
