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Call Center Representative

1 month ago


Doral, United States Swift7consultants Full time

Job Title: Call Center Representative Company: Think Tell Junction Location: Miami, FL Job Type: Full-Time (40 hours per week) Salary: $37,500 to $44,200 per year About Us: At Think Tell Junction, we understand the significance of staying connected in today's fast-paced world. We are thrilled to welcome you to a realm where communication transcends boundaries, and every conversation is an enriching experience. Join our innovative team and be a part of a company that values creativity, collaboration, and the power of effective communication. Job Description: We are seeking a friendly and customer-oriented Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for individuals who are passionate about helping others and thrive in a fast-paced environment. Responsibilities: Handle inbound and outbound calls professionally and courteously. Address customer inquiries and resolve issues promptly and effectively. Provide information about products and services, and guide customers through the purchasing process. Maintain accurate records of customer interactions and transactions. Collaborate with team members to ensure a seamless customer experience. Meet or exceed performance targets and customer satisfaction goals. Stay up-to-date with product knowledge and company policies. Qualifications: High school diploma or equivalent. Previous experience in a call center or customer service role is preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Proficiency in computer systems and software applications. Ability to handle high call volumes and maintain a positive attitude. Bilingual (English/Spanish) is a plus. Benefits: Competitive salary ranging from $37,500 to $44,200 per year. Health, dental, and vision insurance. Paid time off and holidays. Professional development and training opportunities. Collaborative and supportive work environment. Opportunities for career growth and advancement. Join Think Tell Junction and be part of a team that values innovation, creativity, and the power of communication. Apply now and help us connect the world through meaningful conversations. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and interest in the position to [email address]. We look forward to hearing from you #J-18808-Ljbffr