Chubb Customer Center Senior Customer Service Representative

3 weeks ago


Whitehouse Station, United States Chubb Full time

* Work with Aggregators and their Sub Agents to assist with their service needs. * Assist with transactions such as endorsements and quote proposals. * Manage and prioritize all account requests to meet demanding deadlines. * Act as a resource to internal partners and peers. * Understand business and marketing concepts as they relate to the Chubb Customer Center strategy. * Demonstrate flexibility with work hours based on business needs. * Effectively navigate multiple systems/applications to research, analyze and resolve requests or questions. * Maintain performance and quality standards * Assist with special requests as needed. * Know and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedures while processing work and meeting/exceeding service performance and quality standards. * Complete tasks and other duties as assigned



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