Customer Service Representative, PRS

7 days ago

Whitehouse Station, United States Chubb Full time
Job Description

We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations:
  • Whitehouse Station, NJ
  • Bethlehem, PA
  • O'Fallon, MO
  • Phoenix, AZ
If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion, and offers plenty of growth opportunities, let's talk

Job Responsibilities:
  • Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment
    • On average, our representatives are responsible for 40-50 calls per day
  • Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage
    • Responsible for cross selling coverage to round out accounts
  • Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner
    • Ability to navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries
  • Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience
  • Ability to learn the basic concepts of personal lines insurance principles and Chubb products (home, auto, valuable articles/collectibles, flood, etc.)
  • Work collaboratively with team members, and business partners to provide a quality experience for our agents
  • Ability to work 40 hours a week on scheduled shift between the hour 8am-8pm EST; work overtime as needed
  • Complete additional tasks and other projects/duties as assigned
Qualifications

Required Skills:
  • Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus
  • Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus
  • Previous Property and Casualty insurance experience a plus
  • Outstanding, effective, and service focused communication skills, both verbal and written
  • Proficient in computer skills, multi-application navigation and multi-tasking
  • Professionalism, accountability and taking personal pride in the handling of new business quotes, policy change requests and inquiries from our valued agency partners


About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

  • Customer Service Representative, Prs

    4 weeks ago

    Whitehouse Station, United States Combined Insurance Full time

    We’re looking for **Customer Service Representatives **to deliver best-in-class service in our fast-paced call centers at the following locations: - Whitehouse Station, NJ - Bethlehem, PA - O’Fallon, MO - Phoenix, AZ If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of...

  • Customer Service Representative, Prs

    2 days ago

    Whitehouse Station, United States Combined Insurance Full time

    We’re looking for **Customer Service Representatives **to deliver best-in-class service in our fast-paced call centers at the following locations: - Whitehouse Station, NJ - Bethlehem, PA - O’Fallon, MO - Phoenix, AZ If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of...

  • Part-time Customer Service Representative, Prs

    4 weeks ago

    Whitehouse Station, United States Combined Insurance Full time

    We’re looking for Part-Time Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: - Whitehouse Station, NJ - O’Fallon, MO If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion,...

  • Part-time Customer Service Representative, Prs

    2 days ago

    Whitehouse Station, United States Combined Insurance Full time

    We’re looking for Part-Time Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: - Whitehouse Station, NJ - O’Fallon, MO If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion,...

  • PRS Custom Solutions Underwriter

    1 month ago

    Whitehouse Station, United States Chubb Full time

    Job Description As a Custom Solutions Underwriter, you are accountable for working with Premier Underwriters to find solutions (admitted or non-admitted) for exposures that do not fit into a standard Personal Lines program. This includes evaluating requests for bespoke solutions with customized language and incidental commercial policies for our Premier...

  • PRS Custom Solutions Underwriter

    3 weeks ago

    Whitehouse Station, United States Chubb Full time

    Job Description As a Custom Solutions Underwriter, you are accountable for working with Premier Underwriters to find solutions (admitted or non-admitted) for exposures that do not fit into a standard Personal Lines program. This includes evaluating requests for bespoke solutions with customized language and incidental commercial policies for our Premier...

  • Prs Portfolio Underwriter

    1 week ago

    Whitehouse Station, United States Combined Insurance Full time

    Chubb Personal Risk Services is looking for a Portfolio Underwriter for the Southeast Underwriting Team in our Whitehouse Station, NJ office. This position would report to one of our Underwriting Managers. **As a Personal Risk Services, PRS, Portfolio Underwriter, you are accountable for**: - Individual risk selection for accounts generating an annual...

  • Head of Prs Claims

    3 days ago

    Whitehouse Station, United States Chubb Full time

    Core Duties This leadership role will: - Serve as the single point of contact accountable for Personal Insurance claims management that is client focused. Responsibilities include coordination and communication among key internal stakeholders and serve as the primary liaison in these interactions designed to focus on client experience. - Serve as a member...

  • PRS Custom Solutions Underwriter

    2 weeks ago

    Whitehouse Station, United States Chubb Full time

    JOB DESCRIPTIONAs a Custom Solutions Underwriter, you are accountable for working with Premier Underwriters to find solutions (admitted or non-admitted) for exposures that do not fit into a standard Personal Lines program. This includes evaluating requests for bespoke solutions with customized language and incidental commercial policies for our Premier...

  • Prs Portfolio Underwriter

    1 week ago

    Whitehouse Station, United States Chubb Full time

    Chubb Personal Risk Services is looking for a Portfolio Underwriter for the Southeast Underwriting Team in our Whitehouse Station, NJ office. This position would report to one of our Underwriting Managers. **As a Personal Risk Services, PRS, Portfolio Underwriter, you are accountable for**: - Individual risk selection for accounts generating an annual...

  • PRS Custom Solutions Senior Underwriter

    4 weeks ago

    Whitehouse Station, United States Chubb Full time

    Job Description As a Senior Custom Solutions Underwriter, you are accountable for working with Premier Underwriters to find solutions (admitted or non-admitted) for exposures that do not fit into a standard Personal Lines program. This includes evaluating requests for bespoke solutions with customized language and incidental commercial policies for our...

  • VP PRS Excess Liability Product Leader

    3 weeks ago

    Whitehouse Station, New Jersey, United States Chubb Full time

    Job DescriptionChubb Personal Risk Services, PRS, is seeking a VP Excess Liability Product Leader to drive all financial metrics relating to the Individual and Group Excess Liability lines of business. The successful candidate will report to the SVP Product Leader and set and communicate clear line of business product strategies to ensure PRS' excess...

  • VP PRS Excess Liability Product Leader

    3 weeks ago

    Whitehouse Station, United States Chubb Full time

    Job DescriptionChubb Personal Risk Services, PRS, is seeking a VP Excess Liability Product Leader to drive all financial metrics relating to the Individual and Group Excess Liability lines of business. The successful candidate will report to the SVP Product Leader and set and communicate clear line of business product strategies to ensure PRS' excess...

  • VP PRS Excess Liability Product Leader

    4 weeks ago

    Whitehouse Station, United States Chubb Full time

    Job DescriptionChubb Personal Risk Services, PRS, is seeking a VP Excess Liability Product Leader to drive all financial metrics relating to the Individual and Group Excess Liability lines of business. The successful candidate will report to the SVP Product Leader and set and communicate clear line of business product strategies to ensure PRS' excess...

  • VP PRS Excess Liability Product Leader

    1 month ago

    Whitehouse Station, New Jersey, United States Chubb Full time

    Job DescriptionChubb Personal Risk Services, PRS, is seeking a VP Excess Liability Product Leader to drive all financial metrics relating to the Individual and Group Excess Liability lines of business. The successful candidate will report to the SVP Product Leader and set and communicate clear line of business product strategies to ensure PRS' excess...

  • Customer Service Representative

    5 hours ago

    Whitehouse Station, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Customer Service RepresentativeDuration: 6+ Months (CTH)Location: Whitehouse Station, NJDUTIES AND RESPONSIBILITIES:Provide superior customer service to all internal/external business partnersAssume ownership and timeliness in handling agency inquiries and policy change requests in an efficient, accurate and professional mannerResponsible for the...

  • Personal Risk Services

    5 days ago

    WHITEHOUSE STATION, NJ, United States Chubb Full time

    Chubb is a global leader in the insurance industry and provides an extensive suite of products to a wide range of clients. Delivering superior coverage, craftsmanship, and customer experience has always been at our core, and will continue to be as we modernize what insurance does and how we deliver it, all while protecting what our customers value most....

  • Custom Business Solutions Coordinator-PRS

    1 month ago

    Whitehouse Station, New Jersey, United States tapwage Full time

    The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements for all Custom Solutions products including Workers Compensation, and Group Personal Excess. The Customer Service Representative will partner with our Custom Solutions Underwriters to provide accurate policies and certificates, incorporate...

  • Underwriting Support Coordinator, Prs

    3 weeks ago

    Whitehouse Station, United States Combined Insurance Full time

    he PRS Underwriting General Support Coordinator is responsible for assisting the underwriting centers in growth and profitability by performing functions that were traditionally handled in the Personal Risk Underwriting Centers or those closely related with underwriting functionality and profitability. These functions require the use of: - Personal Risk...

  • PRS Product Support Analyst

    3 weeks ago

    Whitehouse Station, United States Chubb Full time

    JOB DESCRIPTION Chubb Personal Risk Services, PRS, is looking for a Product Support Analyst to play a key role in the implementation of policy language and rules to support PRS's business strategy. This position also includes evaluating compliance changes and developing the appropriate changes to policies, rules, and forms in order to comply with new laws....