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Billing Customer Service Representative
2 weeks ago
As a customer service professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our company places a strong emphasis on professional and personal development, and we cultivate a culture of diversity and inclusion. Plus, at Chubb, you'll have plenty of opportunities for career growth.
If you're interested in growing your career with a company that values you, training you, and promoting from within, let's talk
Responsibilities:
- Provide excellent customer service and quality while assisting our clients, agents and business partners with questions about billing; taking payments; inquiries; portal navigation; and general assistance, via phone, email, and chat
- Analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller
- Analytic and basic mathematic calculation skills, such as percentages, addition, and subtraction calculations
- Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products
- Efficiently navigate multiple systems and applications to research, analyze and resolve requests, inquiries & concerns
- Maintain set level of productivity, service, and quality standards within a fast-paced, high-volume call center
- Work collaboratively with team members, and business partners to provide a quality experience for our agents
- Know & comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures
- Complete additional tasks and other projects/duties as assigned
- Ability to work 40 hours a week on scheduled shift between the hour 8am-8pm ET; 7am-7am CT; 6am-6pm PT or 5am-5pm PT. Candidate must be flexible to work during Saturday hours as scheduled on rotational basis
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Billing Customer Service Representative
3 weeks ago
Whitehouse Station, United States Chubb Full timeAs a customer service professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our...
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Billing Customer Service Representative
3 weeks ago
Whitehouse Station, United States Combined Insurance Full timeAs a customer service professiona **l **at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our...
-
Billing Customer Service Representative
3 weeks ago
Whitehouse Station, United States Chubb Full timeAs a customer service professiona **l **at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our...
-
Billing Customer Service Representative
3 weeks ago
Whitehouse, United States Chubb Full timeAs a customer service professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our company...
-
Billing Customer Service Representative
2 weeks ago
Whitehouse, United States Chubb Full timeAs a customer service professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our company...
-
Billing Customer Service Representative
3 weeks ago
Whitehouse, United States Chubb Full timeAs a customer service professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our company...
-
Billing Customer Service Representative
2 weeks ago
Whitehouse, United States Chubb Full timeAs a customer service professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our company...
-
Billing Customer Service Representative
2 weeks ago
Whitehouse, United States Chubb Full timeAs a customer service professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our company...
-
Billing Customer Service Representative
3 weeks ago
Whitehouse, United States Chubb Full timeAs a customer service professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our company...
-
Billing Customer Service Representative
3 weeks ago
Whitehouse, United States Chubb Full timeAs a customer service professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our company...
-
Billing Customer Service Representative
2 weeks ago
Whitehouse, United States Chubb Full timeAs a customer service professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our company...
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Billing Customer Service Rep.
3 weeks ago
Whitehouse Station, United States Chubb Full timeJOB DESCRIPTION As a Customer Service Professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of...
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Billing Customer Service Rep.
2 weeks ago
Whitehouse Station, United States Chubb Full timeJob Description As a Customer Service Professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service....
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Billing Customer Service Rep.
3 weeks ago
Whitehouse Station, United States Chubb Full timeJob Description As a Customer Service Professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service....
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Customer Service Representative, Prs
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Whitehouse, United States CHUBB - DISABLED Full timeAs a Customer Service Professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our company...
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Whitehouse, United States CHUBB - DISABLED Full timeAs a Customer Service Professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries. We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service. Our company...
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