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Shift Lead

1 month ago

North Conway, United States Walgreens Full time

Walgreens Shift Lead - NORTH CONWAY, New Hampshire Job Overview: Opens and closes the store in the absence of store management, including all required systems start-ups, cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for deliveries. Customer Experience: Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members. Operations: Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members in the warehouse and vendor ordering process. Responsible for registering all related sales on assigned cash register and maintaining accurate inventory counts. Assists with bookkeeping activities and ensures compliance with state and local laws regarding regulated products. Training & Personal Development: Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications: Serves as a liaison between management and non-management team members by communicating assigned tasks when store management is not present. Reports disciplinary issues and customer complaints to management. Job ID: 1450479BR Company Indicator: Walgreens Employment Type: Full-time Job Function: Retail Full Store Address: 1498 WHITE MOUNTAIN HWY, NORTH CONWAY, NH, 03860 External Basic Qualifications: One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Preferred Qualifications: Prefer the knowledge of store inventory control. #J-18808-Ljbffr