Membership Service Associate
2 weeks ago
POSITION SUMMARY:This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Member Services Associate at the Arlington-Mansfield Area YMCA maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Member Services Associate responds to member and guest needs and promotes memberships and programs.OUR CULTURE:Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.ESSENTIAL FUNCTIONS:1. Responds to the individual needs of the other person.2. Opens, closes, and secures the YMCA building(s).3. Hands out locker keys and towels; may monitor the locker rooms as required. 4. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the welcome center/lobby area.5. Conducts interviews and/or tours responsive to the needs of prospective members.6. Registers/sells and accepts payments for programs and, on occasion, memberships.7. Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.8. Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.9. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.10. Ensures that accounting and related procedures are followed for cash, reporting, and merchandise sales.11. Completes data entry for close outs and deposits accurately.12. Maintains confidentiality in regards to members' information.13. Makes decisions regarding routine problems where precedents have been established.14. Applies all YMCA policies and procedures dealing with member services and exemplifies the YMCA core values of caring, honesty, respect, responsibility, and faith.15. All other duties as assigned.LEADERSHIP COMPETENCIES:•Communication & Influence•Engaging CommunityThe Y: We're for youth development, healthy living, and social responsibility.QUALIFICATIONS:•Must be at least 18 years of age; high school diploma or GED required.•Previous customer service, sales or related experience preferred.•Possess skills in managing multiple priorities, organization, attention to detail and customer relations•Excellent interpersonal and problem-solving skills.•Capacity to work cooperatively in a team environment.•Ability to relate effectively to diverse groups of people from all social and economic segments of the community.•Ability to handle monetary transactions accurately and properly.•Basic knowledge of computers and ability to become proficient in AMA YMCA software.•CPR/AED/O2/First Aid certifications and Child Abuses Prevention, Understanding Your Biases, Anti-Harassment, Blood Borne Pathogens, Hazard Communication Awareness, and Slips, Trips, and Falls trainings required within 30 days of hire.
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Membership Associate
4 weeks ago
Arlington, United States The Ford Agency Full timeThe Ford Agency is currently seeking an enthusiastic and motivated individual to join the successful and team-oriented membership department of a growing association. The Membership Associate will build relationships with an elite group of directors and C-Suite executives, support membership initiatives and provide excellent service to its valued members....
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Membership Associate
3 weeks ago
Arlington, United States The Ford Agency Full timeThe Ford Agency is currently seeking an enthusiastic and motivated individual to join the successful and team-oriented membership department of a growing association. The Membership Associate will build relationships with an elite group of directors and C-Suite executives, support membership initiatives and provide excellent service to its valued members....
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Membership Coordinator
3 weeks ago
Arlington, United States The Choice, Inc. Full timeThe Choice, Inc. is seeking an immediate Membership Relations Coordinator for our client, an association that supports and advocates for members of our National Defense forces as well as their families. This is an immediate hiring need. The position will start on a temporary basis, with the intent of temporary to hire, if it is a good fit.The Membership...
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Membership Coordinator
3 weeks ago
Arlington, United States The Choice, Inc. Full timeThe Choice, Inc. is seeking an immediate Membership Relations Coordinator for our client, an association that supports and advocates for members of our National Defense forces as well as their families. This is an immediate hiring need. The position will start on a temporary basis, with the intent of temporary to hire, if it is a good fit.The Membership...
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Membership Coordinator
3 weeks ago
Arlington, United States The Choice, Inc. Full timeThe Choice, Inc. is seeking an immediate Membership Relations Coordinator for our client, an association that supports and advocates for members of our National Defense forces as well as their families. This is an immediate hiring need. The position will start on a temporary basis, with the intent of temporary to hire, if it is a good fit.The Membership...
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Arlington, United States Alliance for Chemical Distribution Full timePosition Summary: ACD’s operations are funded through two avenues, dues paid by the members and non-dues revenue created through programs, events and other services. The non-dues revenue makes up more than 50% of our income. The Coordinator, Business Development will support the growth of these non-dues funds. This position will report to the Senior...
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Arlington, United States Alliance for Chemical Distribution Full timePosition Summary: ACD’s operations are funded through two avenues, dues paid by the members and non-dues revenue created through programs, events and other services. The non-dues revenue makes up more than 50% of our income. The Coordinator, Business Development will support the growth of these non-dues funds. This position will report to the Senior...
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Arlington, VA, United States Alliance for Chemical Distribution Full timePosition Summary : ACD’s operations are funded through two avenues, dues paid by the members and non-dues revenue created through programs, events and other services. The non-dues revenue makes up more than 50% of our income. The Coordinator, Business Development will support the growth of these non-dues funds. This position will report to the Senior...
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Member Success, Manager
3 weeks ago
Arlington, United States The Choice, Inc. Full timeThe Choice, Inc. is partnering with our client to find an immediate and direct hire, Member Success Manager. The client, located in Arlington, VA is an association that supports and advocates for members of our National Defense forces as well as their families.The Manager of Member Success supports the Membership program’s day-to-day operations, including...
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Member Success, Manager
3 weeks ago
Arlington, United States The Choice, Inc. Full timeThe Choice, Inc. is partnering with our client to find an immediate and direct hire, Member Success Manager. The client, located in Arlington, VA is an association that supports and advocates for members of our National Defense forces as well as their families.The Manager of Member Success supports the Membership program’s day-to-day operations, including...
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Member Success, Manager
1 hour ago
Arlington, United States The Choice, Inc. Full timeThe Choice, Inc. is partnering with our client to find an immediate and direct hire, Member Success Manager. The client, located in Arlington, VA is an association that supports and advocates for members of our National Defense forces as well as their families.The Manager of Member Success supports the Membership program’s day-to-day operations, including...
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Associate Service Manager
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Policy and Operations Associate
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Operations and Finance Coordinator
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Operations and Finance Coordinator
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Arlington, United States SNAC International Full timeThis is a great opportunity for a professional who is passionate about operations, membership, and accounting to become an integral member of the energetic and collaborative team at SNAC International. Founded in 1937, SNAC International (formerly Snack Food Association) is the leading international trade association for the snack industry representing over...
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Operations and Finance Coordinator
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Onsite Services Crib Associate
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Specialist, Member Development
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