Quality Assurance Engineer- Service Operations
3 weeks ago
POSITION SUMMARY:
The focus of this position is to improve product quality and reduce cost using product and process quality evaluation techniques and quality control principles.
KEY RESPONSIBILITIES:
Technical support for threading and inspection operations to resolve multi-disciplinary problems.Maintain and improve standard procedures; train the operators and inspectors on inspection and gaging techniques and the use of procedures.Assist in the control of material certification documents from in-house or sub-contract process. Monitor, Validate and Approve mechanical property tests, stress relieve curves, buck-on graphs, etc.Review work order packets for accuracy and acceptability according to internal procedures and special customer requirementTrain and guide QA auditors as required.Generate or revise QA documents such as procedures, work instructions and specifications as needed; and train affected personnel on such documents.Interface with subcontractors on clarification of quality requirements.Use knowledge of product and inspection/testing requirements to collect data and perform evaluation when customer issues arise. Utilize 8D problem solving to address customer claims.Implement root cause analysis and corrective action of non-conformance reduce variation of key process indicators, mitigate rework, reduce cost, and improve quality.Collect appropriate data and use advanced problem-solving techniques such as process capability, SPC, FMEA and Design of Experiments to isolate and reduce sources of variation and to resolve production and quality issues.Review customer specifications/requirements to evaluate capability and develop quality plans as needed.Perform internal and supplier/subcontractors process and management system audits as scheduled or needed.Support external audits as scheduled or needed. Support root cause analysis and corrective actions for audit findings.Communicate with customers and other Vallourec entities on topics related to internal/external non-conformances, special requirements, and other activities related to the product.Support project activities and product industrialization by working with VAM USA R&D, methods department and external suppliers and organizations.Promote effective communication vertically and horizontally within the organization.Follow all company policies, practices, and regulations to include Quality and Safety.Any other duties as assigned.If NDT Level 3 Certified:
Develop and/or review written practices for the qualification and certification of NDT personnel.Develop and/or review NDT procedures.Verify qualifications and/or certifications of NDT personnel.Conduct training and qualification testing to certify personnel.Represent VAM USA and VTA in discussions with customers, sub-contractors, auditors, etc. with regards to the NDTProgram including procedures and written practices.Develop calibration standards, ultrasonic testing, and equipment selection.REQUIREMENTS EDUCATION, TRAINING, AND CERTIFICATIONS:
Required
Bachelors degree in an engineering discipline or equivalent experience (10 years experience in OCTG). PreferredBachelors degree in quality engineeringMBA Degree (Master of Business Administration)Lead auditor training (ISO 9001, API Q1)ASQ - Certified Quality Engineer (CQE)Six Sigma certification or trainingNDT Level 3 certificationSKILLS AND KNOWLEDGE:
Required
Strong quality/process/operations engineering background in manufacturing environment.Experience in a machining operation is desired.Proficient in wide range of problem-solving tools and methods, including Six Sigma Methodology and advanced statistics.Extensive, in-depth knowledge of quality requirements and systems.Proficient in Microsoft Office Suite including Excel, and PowerPoint.Proficient using statistical analysis software (Minitab is preferred)Highly motivated, willingness to dig into situations and work with all functions of the business. The ability to work in diverse groups to achieve a common goal is critical to the success of this position.Ability to effectively communicate with all levels of the organization.Capable of working independently in a self-directed environmentExcellent written and verbal communication skillsPreferred
Experience with ISO9001 and API Q1 standardsExperience with API 5CT, API 5CRA, API, 5BKnowledge of OCTG and premium connectionsCRITICAL COMPETENCIES & CAPABILITIES:The position will require demonstrated leadership skills and the ability to concisely communicate objectives and results to reach targeted goals. Strong understanding of and flexibility to work on quality assurance/process control principles.
TeamworkAdaptabilityAccountabilityReliability/dependabilityInitiativeSafety awarenessAbility to receive and provide constructive feedback.Pride in performanceContinuous Improvement/Quality
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Houston, United States Vallourec - North America Full timePOSITION SUMMARY: The focus of this position is to improve product quality and reduce cost using product and process quality evaluation techniques and quality control principles. KEY RESPONSIBILITIES:Technical support for threading and inspection operations to resolve multi-disciplinary problems. Maintain and improve standard procedures; train the operators...
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