Quality Assurance Engineer- Service Operations

2 weeks ago

Houston, United States Vallourec - North America Full time
POSITION SUMMARY:

The focus of this position is to improve product quality and reduce cost using product and process quality evaluation techniques and quality control principles.

KEY RESPONSIBILITIES:

  • Technical support for threading and inspection operations to resolve multi-disciplinary problems.
  • Maintain and improve standard procedures; train the operators and inspectors on inspection and gaging techniques and the use of procedures.
  • Assist in the control of material certification documents from in-house or sub-contract process. Monitor, Validate and Approve mechanical property tests, stress relieve curves, buck-on graphs, etc.
  • Review work order packets for accuracy and acceptability according to internal procedures and special customer requirement
  • Train and guide QA auditors as required.
  • Generate or revise QA documents such as procedures, work instructions and specifications as needed; and train affected personnel on such documents.
  • Interface with subcontractors on clarification of quality requirements.
  • Use knowledge of product and inspection/testing requirements to collect data and perform evaluation when customer issues arise. Utilize 8D problem solving to address customer claims.
  • Implement root cause analysis and corrective action of non-conformance reduce variation of key process indicators, mitigate rework, reduce cost, and improve quality.
  • Collect appropriate data and use advanced problem-solving techniques such as process capability, SPC, FMEA and Design of Experiments to isolate and reduce sources of variation and to resolve production and quality issues.
  • Review customer specifications/requirements to evaluate capability and develop quality plans as needed.
  • Perform internal and supplier/subcontractors process and management system audits as scheduled or needed.
  • Support external audits as scheduled or needed. Support root cause analysis and corrective actions for audit findings.
  • Communicate with customers and other Vallourec entities on topics related to internal/external non-conformances, special requirements, and other activities related to the product.
  • Support project activities and product industrialization by working with VAM USA R&D, methods department and external suppliers and organizations.
  • Promote effective communication vertically and horizontally within the organization.
  • Follow all company policies, practices, and regulations to include Quality and Safety.
  • Any other duties as assigned.
If NDT Level 3 Certified:
  • Develop and/or review written practices for the qualification and certification of NDT personnel.
  • Develop and/or review NDT procedures.
  • Verify qualifications and/or certifications of NDT personnel.
  • Conduct training and qualification testing to certify personnel.
  • Represent VAM USA and VTA in discussions with customers, sub-contractors, auditors, etc. with regards to the NDT
  • Program including procedures and written practices.
  • Develop calibration standards, ultrasonic testing, and equipment selection.
REQUIREMENTS EDUCATION, TRAINING, AND CERTIFICATIONS:

Required
  • Bachelor’s degree in an engineering discipline or equivalent experience (10 years experience in OCTG). Preferred
  • Bachelor’s degree in quality engineering
  • MBA Degree (Master of Business Administration)
  • Lead auditor training (ISO 9001, API Q1)
  • ASQ - Certified Quality Engineer (CQE)
  • Six Sigma certification or training
  • NDT Level 3 certification
SKILLS AND KNOWLEDGE:

Required
  • Strong quality/process/operations engineering background in manufacturing environment.
  • Experience in a machining operation is desired.
  • Proficient in wide range of problem-solving tools and methods, including Six Sigma Methodology and advanced statistics.
  • Extensive, in-depth knowledge of quality requirements and systems.
  • Proficient in Microsoft Office Suite including Excel, and PowerPoint.
  • Proficient using statistical analysis software (Minitab is preferred)
  • Highly motivated, willingness to dig into situations and work with all functions of the business. The ability to work in diverse groups to achieve a common goal is critical to the success of this position.
  • Ability to effectively communicate with all levels of the organization.
  • Capable of working independently in a self-directed environment
  • Excellent written and verbal communication skills
Preferred
  • Experience with ISO9001 and API Q1 standards
  • Experience with API 5CT, API 5CRA, API, 5B
  • Knowledge of OCTG and premium connections
CRITICAL COMPETENCIES & CAPABILITIES:
The position will require demonstrated leadership skills and the ability to concisely communicate objectives and results to reach targeted goals. Strong understanding of and flexibility to work on quality assurance/process control principles.
  • Teamwork
  • Adaptability
  • Accountability
  • Reliability/dependability
  • Initiative
  • Safety awareness
  • Ability to receive and provide constructive feedback.
  • Pride in performance
  • Continuous Improvement/Quality

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