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Hotel Night Auditor

2 months ago

Galveston, United States BH Hospitality Management Full time

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today Responsibilities: Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Provide exceptional service to all hotel guests during their stay Perform additional bookkeeping, administrative, and accounting procedures as required Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Outstanding communication skills and excellent customer service skills are required Overnight shift; requires flexible hours Proficiency with computers is required; experience with reservation and accounting software is desired High school diploma or equivalent required; some college preferred Compensation: $10 - $13 hourly

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