Customer Service Lead
3 months ago
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $13.75 / hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings
Restaurant Captains - Shift Supervisors are also eligible for:
- Paid sick time
- Paid Vacation
- FREE pizza and salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical/dental/vision/basic life/disability
- 401(k) retirement
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we're creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what's possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Stories From The Journey
Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Job Segment: Food Service, Chef, Culinary, Operations, Hospitality
-
Customer Service Lead Specialist
3 days ago
Dallas, Texas, United States Burlington Full timeAs a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives. This includes inspiring and motivating associates to provide exceptional customer service, ensuring a customer-first focus is top priority, and interacting with customers to create a positive shopping experience.The ideal candidate will have...
-
Customer Service Representative
5 months ago
Dallas, United States Precision Door Service Full timePrecision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. Our franchise owners understand what it...
-
Retail Sales and Customer Service Lead
3 days ago
Dallas, Pennsylvania, United States Follett Full timeAbout the RoleWe are looking for an experienced Retail Sales and Customer Service Lead to join our team at Follett. In this role, you will be responsible for driving sales growth, providing outstanding customer service, and ensuring seamless store operations. If you have a passion for retail and customer service, we encourage you to apply.
-
Customer Service Team Lead Position
2 weeks ago
Dallas, Texas, United States Staffmark Full timeJob Overview">Staffmark is seeking an experienced Customer Service Team Lead to manage a dynamic team in a fast-paced call center environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of success in customer service or sales management.">Key Responsibilities">The successful...
-
Lead Retail Customer Service Associate
5 months ago
Dallas, United States FedEx Office Full timePOSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending...
-
Customer Service Rep
6 months ago
Dallas, United States Wilbert Funeral Service Full timeCategory Customer Service DescriptionPosition Overview The primary responsibility of this position will be to assist customers with placing orders and answering questions. Essential Job Functions Respond to emails, phone calls, and other forms of correspondence. Promote and sell products and services. Answer telephone calls and assist customers. Handle...
-
Group Coordinator Lead
5 months ago
Dallas, United States DHL International GmbH Full timeResponds to inquiries, processes orders, handles complaints, and processes returns in a prompt, courteous, and effective manner. Phone duties, freight claim reporting, and other clerical duties directed by Supv. Key Accountabilities:Track and trace Customer Service, Lead, Coordinator, Operations, Service, Customer, Retail
-
Retail Sales and Customer Service Team Lead
2 weeks ago
Dallas, Texas, United States Extra Space Storage Full timeRole OverviewAs a Retail Sales and Customer Service Team Lead, you will have the opportunity to excel in a dynamic team environment with a company renowned for its excellent culture. Extra Space Storage is the largest self-storage company in the United States by store count, operating over 3,600 stores nationwide.Compensation PackageWe offer a competitive...
-
Customer Service Manager
1 month ago
Dallas, United States Frontier Waste Midco LLC Full timeWhat We Do! We are a Texas Based - Texas Proud waste solutions provider servicing your local residential, commercial and municipal trash and recycling needs. We pride ourselves in providing exceptional customer services starting with are hardworking Operations team to our Corporate Leadership. Since 2017, Frontier Waste Solutions has continued to grow and...
-
Customer Service Manager
3 weeks ago
Dallas, Oregon, United States Rite Aid Full timeAbout the JobWe are seeking a highly skilled Customer Service Manager to join our team at Rite Aid. This is an exciting opportunity for a motivated and results-driven professional to lead our store operations and provide exceptional customer service.Job Description:Supervise and assist Store Associates with daily operational tasks, ensuring efficient...
-
Customer Service Representative
3 weeks ago
Dallas, Texas, United States Collabera Full timeJob OverviewCollabera is a leading global digital solutions company seeking highly skilled individuals to join our team as Customer Service Representatives.The ideal candidate will possess strong customer service skills, be able to multitask and prioritize effectively, and have proficiency in Microsoft Office Suite.We are committed to providing exceptional...
-
Customer Service Advocate
3 weeks ago
Dallas, Texas, United States Hunter Hamilton Full timeWe are seeking a highly skilled Customer Service Representative for a leading beauty industry brand.With experience in customer service, you will be responsible for receiving and placing telephone calls, performing data entry, maintaining customer relationships, processing and shipping of electronic and manual orders for major retailers, and serving as a...
-
Customer Service Assistant
4 weeks ago
Dallas, United States Moon Moments Ltd Full timeCustomer Service Assistant Exciting Opportunity in Addison, TX- Weekly Pay As a Customer Service Assistant, you will take pride in delivering exceptional customer service whilst guiding customers through a range of products/services for a variety of reputable brands. Our Client is searching for flexible go-getters who welcome the challenges of a growing...
-
Customer Service Ambassador
5 days ago
Dallas, Texas, United States Live Nation Entertainment Full timeAbout UsLive Nation Entertainment is a leading global live entertainment company, with four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group, and Live Nation Network.Job DescriptionWe are seeking an experienced Customer Service Ambassador to join our team. The ideal candidate will have a proven track record of delivering...
-
Customer Service Representative
4 weeks ago
Dallas, United States PostScan Mail Full timeWe are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the...
-
Customer Service Representative
4 weeks ago
Dallas, United States PostScan Mail Full timeWe are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value...
-
Customer Service Representative
3 days ago
Dallas, Texas, United States MCI Careers Full timeAbout MCI CareersMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for customer service agents to support inbound...
-
Customer service representative
4 weeks ago
Dallas, United States Randstad Full timeRandstad is seeking customer service professionals in Dallas, TX for a long-term contract opportunity. While perm placement is the goal, the assignment could last for up to 2 years. The role involves managing a high volume of inbound and outbound calls to qualify leads for Home Mortgage Consultants. It requires good customer service and communication skills,...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States MCI Careers Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and promoting our products and services.Responsibilities:Handle inbound and...
-
Customer Service Representative
3 days ago
Dallas, Texas, United States Mass Markets Full timeAbout Mass MarketsMass Markets is a leading company that provides exceptional customer service through its call center operations. We are seeking highly motivated and customer-focused individuals to join our team as Call Center Representatives.