Retail Sales and Customer Service Team Lead

3 days ago


Dallas, Texas, United States Extra Space Storage Full time
Role Overview

As a Retail Sales and Customer Service Team Lead, you will have the opportunity to excel in a dynamic team environment with a company renowned for its excellent culture. Extra Space Storage is the largest self-storage company in the United States by store count, operating over 3,600 stores nationwide.

Compensation Package

We offer a competitive starting salary of $55,000 per annum, plus opportunities for a monthly bonus, ensuring your hard work is recognized and rewarded.

Job Responsibilities
  • Provide exceptional customer service, meeting sales goals through unit rentals, unit insurance, and moving supplies.
  • Guide new customers through rental processes and agreements, ensuring seamless transactions.
  • Maintain facilities, including sweeping, mopping, changing light bulbs, and other tasks as required.
  • Work independently on daily tasks and collaborate with team members to achieve shared objectives.
  • May be required to run errands for the facility and travel to other store locations within the district.
Requirements
  • 1+ year of customer-facing employment experience.
  • Strong computer skills.
  • Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
  • High school diploma or GED equivalent.
Benefits
  • A work-life balance that allows you to work 5 days a week and be off work by 6pm.
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Paid Time Off accrued throughout the year, increasing with years of service.
  • Generous 401(k) match with Traditional and/or ROTH choices.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.


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