Bilingual Patient Service Representative
2 weeks ago
Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open additional offices Our core Values consist of the following: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency Job Description: Calling all healthcare heroes with a passion for people and a knack for organization As a Patient Service Representative, you're not just the first smile patients see – you're the magic behind the scenes, making their journey through our facility smooth and stress-free. From scheduling appointments with ninja-like precision to mastering insurance acrobatics with finesse, you're the ultimate multitasking maestro. Join our dynamic team, where every encounter is an opportunity to make a difference in someone's life. Duties include, but are not limited to: Answer all phone calls. Listen and return all voicemails left in front of office phones. Check-in new and existing patients and let the clinical staff know that the patient has arrived. Collect all necessary patient information for new patients (Patient registration form, Medical History Form, HIPAA (Health Insurance Portability and Accountability) privacy notice) Check out patients (collect payments, make next appointment) Handle questions and provide information to walk-in patients. (This can include discussing the type of insurance the practice accepts, the treatment options available as well as the credentials.) Maintain comm-log up to date with all necessary patient/parent communication information. Review the daily schedule of the clinic for any changes. Check the daily schedule in advance and fill in any open spots with bondings/adjustments/new patient consultations at least two days prior. Adjust clinic hours based on the schedule. Review for Bonding approvals Check if all bondings are Approved and Active with insurance (the day before & day of the appointment). Understand cancellation policy and reiterate it to patients. Print end of the day reports. Check collected payments against the report and check all credit card transactions. Requirements High school degree or GED equivalent 3 years of customer service experience 2 years of patient service experience Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.) Excellent problem solving and de-escalation skills. Excellent written and verbal communication skills Bilingual - Spanish Working Hours/ Location: Monday – Wednesday 8:45am – 5:00pm Thursday - Friday 6:45am – 3:00pm 2 Saturdays per month Two 9:45am- 6:00pm Shifts per month 2235 W Cermak Rd , Chicago, IL 60608 Travel availability to cover Burbank, Bucktown, Kedzie and Hillside Benefits (for our full-time employees) Paid Patient Service Representative Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Medical, Dental, Vision, and Life Insurance Short-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Paid Time Off Identity Theft Protection - LifeLock MetLaw Pet Insurance Free and discounted Orthodontic Treatment Monthly Bonuses #J-18808-Ljbffr
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Bilingual Patient Service Representative
2 weeks ago
Chicago, Illinois, United States Orthodontic Experts Ltd Full time{"title": "Patient Service Representative", "description": "Job SummaryWe are seeking a highly skilled and bilingual Patient Service Representative to join our team at Orthodontic Experts Ltd. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth experience...
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Bilingual Patient Service Representative
1 week ago
Chicago, Illinois, United States Orthodontic Experts Ltd Full timeAbout Orthodontic Experts LtdWe are a community committed to making a difference in our patients' lives. Our core values consist of accountability, continuous improvement, inclusion, integrity, respect, teamwork, and transparency.Job DescriptionWe are seeking a highly skilled and organized Patient Service Representative to join our dynamic team. As a Patient...
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Bilingual Patient Service Representative
3 weeks ago
Chicago, Illinois, United States Orthodontic Experts Ltd Full timeAbout Orthodontic Experts LtdWe are a community committed to making a difference in our patients' lives by providing quality care and orthodontic excellence.Job DescriptionWe are seeking a highly skilled and organized Patient Service Representative to join our dynamic team. As a Patient Service Representative, you will be the first point of contact for...
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Bilingual Patient Service Representative
4 weeks ago
Chicago, United States Orthodontic Experts Ltd Full timeJob Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have twenty-four offices in the greater Chicagoland area,...
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Chicago, United States The LaSalle Group Full timeSeeking a career boost in Healthcare Administration? Look no further! Our client in Downtown Chicago is hiring a Bilingual Healthcare Customer Service Representative. Our client offers specialized roles and top-notch training in Healthcare Revenue Cycle Management. Immerse yourself in a thriving company culture filled with opportunities for personal and...
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Bilingual Customer Service Representative
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Chicago, Illinois, United States Northwestern Memorial Healthcare Full time{"title": "Patient Service Representative", "description": "Job SummaryAt Northwestern Memorial Healthcare, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients and guests.Key ResponsibilitiesProvide exceptional customer service...
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Bilingual Customer Service Representative
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Bilingual Customer Service Representative
1 month ago
Chicago, United States The LaSalle Group Full timeAre you ready to dive into a career opportunity where every day is an adventure? LaSalle Network, the leading staffing, recruiting and culture firm, is on the lookout for a vibrant Bilingual Customer Service Representative to join our client's team in bustling Chicago! As a Bilingual Customer Service Representative , you'll be the shining star who dazzles...
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Bilingual Customer Service Representative
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Bilingual Customer Service Representative
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Chicago, Illinois, United States Gaylord Nelson - State Farm Agency Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative at Gaylord Nelson - State Farm Agency in Chicago, IL.About the RoleThis is an exciting opportunity to work in a fast-paced environment, helping our business grow through value-based conversations and remarkable...
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Bilingual Patient Service Representative
1 month ago
Chicago, Illinois, United States Orthodontic Experts Ltd Full time**Job Type:** Full-time**About Us:**Orthodontic Experts Ltd is a leading provider of orthodontic services, dedicated to delivering quality care and excellence in our field. We are a community committed to making a difference in our patients' lives.**Our Core Values:****Accountability****Continuous...
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Bilingual Customer Service Representative
2 weeks ago
Chicago, Illinois, United States Staff My Agency Full timeCustomer Service and Sales Representative OpportunityWe are seeking a highly motivated and bilingual individual to join our team as a Customer Service and Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.Responsibilities:Establish and maintain strong...
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Patient Service Representative
1 week ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Northwestern Medicine. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced clinical environment.Key ResponsibilitiesProvide warm and welcoming greetings to patients and guests, confirming...
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Patient Service Representative Psychiatry
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Chicago, United States Northwestern Memorial Healthcare Full timeJob Description The Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Patient Service Representative supports the service area by...
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Patient Service Representative, Psychiatry
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Chicago, United States Northwestern Medicine Full timeDescription The Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Patient Service Representative supports the service area by...
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Chicago, Illinois, United States Brent Becker - State Farm Agency Full timeCustomer Service Representative - Insurance IndustryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the insurance industry. As a bilingual representative, you will be responsible for providing exceptional service to our clients, answering their inquiries, and resolving any issues they...
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Bilingual Customer Service Representative
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Chicago, Illinois, United States Chicago Transit Authority Full timeJob DescriptionJob Summary:The Chicago Transit Authority is seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...
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Bilingual Insurance Representative
2 weeks ago
Chicago, Illinois, United States Chubb Full timeJob Title: Bilingual (English/Spanish) Loyalty Service RepresentativeAt Chubb, we are seeking a highly skilled and bilingual Loyalty Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their concerns, and ensuring their satisfaction with...
