Account Manager, Membership Services, GSO

2 weeks ago

Greensboro, United States CareerBuilder Full time

Position Overview

The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors, clients, and internal departments to fulfill Season Ticket holder requests and obligations. You will also assist with renewal process for all Season Ticket holders. The Account Manager, Membership Services position will work independently on assignments and must be able to interface with all levels of HSE. The Account Manager from time to time, may also work and assist with group sales renewals.

Essential Duties & Responsibilities

Serve as primary liaison between season ticket holders and organization/arena providing exceptional customer service.Interact daily with fans and guests in person, via e-mail and other communication mediums to successfully share and receive information with fans.Responsible for the renewal of season ticket holders accounts.Assist in securing payments from season ticket holders and other ticket packages.Process season ticket holder additional ticket requests as needed.Assist with event planning and coordination of sales/services related events.Perform game day responsibilities, including entertaining clients and fulfilling season ticket holder requests.Compile and report to upper management information regarding interests/concerns of patrons and provide feedback to address those interests/concerns.Work with sales team on all assigned accounts.Perform administrative functions as needed.Create and maintain service/renewal reports.Update and maintain season ticket holder information in company database.Other duties as assigned by manager.Required Skills, Experience & Abilities

To perform the job successfully, you will have or demonstrate the following skills and abilities:

Bachelors degree from an accredited college or university required in Sports Administration, Business, or a related fieldOne year experience in a customer service roleMaintain the highest level of confidentialityPresent yourself in a professional manner as you interact with all levels of the organization and outside contactsInterpersonal skills listens to others, works well in a team environmentProficiency in all Microsoft Office Programs, Excel, PowerPointExcellent communication skills including written and verbal; ability to present ideas clearly and conciselyPlanning and organizing, can prioritize work activities; uses time efficientlyFlexibility adapts to change in the work environment and manages competing demandsDependability consistently at work on time and responds to managers instructionsAbility to work extended hours including nights, weekends, holidays and travel as neededThrive in a dynamic, deadline driven environment

Additional Information

Hornets Sports & Entertainment is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead health, balanced lives.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr

  • Account Manager, Membership Services, GSO

    1 week ago

    Greensboro, United States Hornets Full time

    Position Overview The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors,...

  • Account Manager, Membership Services, GSO

    4 days ago

    Greensboro, United States Hornets Full time

    Position Overview The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors,...

  • Account Executive, Membership Sales, GSO

    1 week ago

    Greensboro, United States Hornets Full time

    The Account Executive, Membership Sales main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. You will sell new and renew season ticket accounts through outside sales appointments with businesses, through networking, prospecting, setting appointments and in-person meetings. You will also sell and...

  • Elementary School Teacher

    3 weeks ago

    Greensboro, United States Hope Academy GSO Full time

    Hope Academy GSO is seeking and elementary school teacher. Hope Academy GSO is an independent, Christ-centered school in Greensboro, North Carolina.  We currently serve youth who are in grades Kindergarten- 8th.Mission of Hope Academy: Through the hope and power of Christ, we partner with families and the community to educate, encourage, and equip our...

  • Elementary School Teacher

    4 weeks ago

    Greensboro, United States Hope Academy GSO Full time

    Hope Academy GSO is seeking and elementary school teacher. Hope Academy GSO is an independent, Christ-centered school in Greensboro, North Carolina.  We currently serve youth who are in grades Kindergarten- 8th.Mission of Hope Academy: Through the hope and power of Christ, we partner with families and the community to educate, encourage, and equip our...

  • Maintenance Tech

    3 weeks ago

    Greensboro, United States Hallstar Services Corporation Full time

    Job DescriptionJob DescriptionThe CompanyHallstar is a leading global provider of specialty chemistry solutions that enhance product formulations in Industrial markets plus the Beauty and Personal Care industry. The company takes a collaborative approach to every engagement, working to understand customer businesses in order to provide not only the products...

  • Account Manager

    24 hours ago

    Greensboro, United States Elevate Textiles Full time

    Cone Denim, a global leader in denim authenticity and sustainable innovation for more than 130 years is looking to fill the position of Account Manager, based out of its division headquarters in Greensboro, NC. The Account Manager is responsible for selling denim fabrics and pocketing, identifying, developing and maintaining contacts with existing and...

  • Account Manager

    1 week ago

    Greensboro, United States Carolina Tractor & Equipment Co., Inc. Full time

    As a Lift. One Account Manager, you will be combining technical knowledge with sales skill to profitably grow revenue for the company and maximize market share. This position requires someone that has a strong technical acumen, is assertive, personab Account Manager, Manager, Mechanical, Sales, Skills, Project Management, Manufacturing, Accounting

  • Accounts Payable Manager

    7 days ago

    Greensboro, United States DH Griffin Companies Full time

    Join our dynamic team at a leading group of privately owned and integrated companies that provide contract demolition, environmental, and site development services. We are currently seeking an experienced Accounts Payable Manager to oversee all aspects of accounts payable functions at our Greensboro Corporate Office. This role is integral to our financial...

  • Customer Account Manager

    3 days ago

    Greensboro, United States Storr Office Environments Full time

    Summary:Excellent project management skills are required for this customer service-oriented position. The Customer Account Manager is supporting the lead Account Manager but also has contact between the client and Storr. The responsibility for helping manage assigned accounts is both tactical and strategic, encompassing all work from inception to collection...

  • Customer Account Manager

    1 week ago

    Greensboro, United States Storr Office Environments Full time

    Summary: Excellent project management skills are required for this customer service-oriented position. The Customer Account Manager is supporting the lead Account Manager but also has contact between the client and Storr. The responsibility for helping manage assigned accounts is both tactical and strategic, encompassing all work from inception to collection...

  • Customer Account Manager

    3 weeks ago

    Greensboro, United States Storr Office Environments Full time

    Job DescriptionJob DescriptionSummary:Excellent project management skills are required for this customer service-oriented position. The Customer Account Manager is supporting the lead Account Manager but also has contact between the client and Storr. The responsibility for helping manage assigned accounts is both tactical and strategic, encompassing all work...

  • Airframe and Powerplant Technician II GSO-MRO

    3 weeks ago

    Greensboro, United States Signature Aviation Full time

    Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.  The Airframe and...

  • Accountant

    6 hours ago

    Greensboro, United States Accounting Management Solutions Full time

    Job DescriptionJob DescriptionAccounting Management Solutions is seeking an experienced accountant to join our team and help provide excellent service to our clients!Accountant Responsibilities:Performing monthly accounting functions for assigned clients including bank feeds, recording accounts receivable and payable, payroll and ledger entries, and bank...

  • Data Engineer Intern

    1 week ago

    Greensboro, United States APEX Analytix Full time

    NOTE:- "We are specifically seeking local candidates from Greensboro or North Carolina who are able to work at our onsite location in the GSO office."Position Title: Data Engineering InternReports to: Data Scientist IIIPosition Summary (Key tasks and outcomes):The Data Engineering Intern is responsible for developing and deploying containerized Python...

  • Accounting Manager-Greensboro

    1 week ago

    Greensboro, United States Saf-Gard Safety Shoe Co Full time

    Job DescriptionJob DescriptionWe are looking for a qualified staff account to help keep our figures and budgets on track with unwavering accuracy. Want to take that step within an exciting and family-oriented company? If so, Saf-Gard might be the place for you!We've been in the safety shoe business for over 4 decades, developing and implementing safety...

  • Data Engineer Intern

    2 weeks ago

    Greensboro, United States apexanalytix Full time

    NOTE:- "We are specifically seeking local candidates from Greensboro or North Carolina who are able to work at our onsite location in the GSO office."Position Title: Data Engineering InternReports to: Data Scientist IIIPosition Summary (Key tasks and outcomes):The Data Engineering Intern is responsible for developing and deploying containerized Python...

  • Data Engineer Intern

    2 weeks ago

    Greensboro, United States apexanalytix Full time

    NOTE:- "We are specifically seeking local candidates from Greensboro or North Carolina who are able to work at our onsite location in the GSO office."Position Title: Data Engineering InternReports to: Data Scientist IIIPosition Summary (Key tasks and outcomes):The Data Engineering Intern is responsible for developing and deploying containerized Python...

  • Data Engineer Intern

    2 weeks ago

    Greensboro, United States apexanalytix Full time

    NOTE:- "We are specifically seeking local candidates from Greensboro or North Carolina who are able to work at our onsite location in the GSO office."Position Title: Data Engineering InternReports to: Data Scientist IIIPosition Summary (Key tasks and outcomes):The Data Engineering Intern is responsible for developing and deploying containerized Python...

  • Managing Director of Tax Services

    6 days ago

    Greensboro, United States Advanced Personnel Resources, Inc. Full time

    Managing Director of Tax Services   Our client is a well-established, highly respected and growing diversified wealth management firm with operations in the Triad (central NC). We are currently conducting a search for their Managing Director of Tax Services position. The firm has a strong foundation built on integrity, dedication and commitment to its...