Account Manager, Membership Services, GSO
3 weeks ago
The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors, clients, and internal departments to fulfill Season Ticket holder requests and obligations. You will also assist with renewal process for all Season Ticket holders. The Account Manager, Membership Services position will work independently on assignments and must be able to interface with all levels of HSE. The Account Manager from time to time, may also work and assist with group sales renewals.
Essential Duties & Responsibilities
- Serve as primary liaison between season ticket holders and organization/arena providing exceptional customer service.
- Interact daily with fans and guests in person, via e-mail and other communication mediums to successfully share and receive information with fans.
- Responsible for the renewal of season ticket holder’s accounts.
- Assist in securing payments from season ticket holders and other ticket packages.
- Process season ticket holder additional ticket requests as needed.
- Assist with event planning and coordination of sales/services related events.
- Perform “game day” responsibilities, including entertaining clients and fulfilling season ticket holder requests.
- Compile and report to upper management information regarding interests/concerns of patrons and provide feedback to address those interests/concerns.
- Work with sales team on all assigned accounts.
- Perform administrative functions as needed.
- Create and maintain service/renewal reports.
- Update and maintain season ticket holder information in company database.
- Other duties as assigned by manager.
To perform the job successfully, you will have or demonstrate the following skills and abilities:
- Bachelor’s degree from an accredited college or university required in Sports Administration, Business, or a related field
- One year experience in a customer service role
- Maintain the highest level of confidentiality
- Present yourself in a professional manner as you interact with all levels of the organization and outside contacts
- Interpersonal skills –listens to others, works well in a team environment
- Proficiency in all Microsoft Office Programs, Excel, PowerPoint
- Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
- Planning and organizing, can prioritize work activities; uses time efficiently
- Flexibility – adapts to change in the work environment and manages competing demands
- Dependability – consistently at work on time and responds to manager’s instructions
- Ability to work extended hours including nights, weekends, holidays and travel as needed
- Thrive in a dynamic, deadline driven environment
Additional Information
Hornets Sports & Entertainment is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead health, balanced lives.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
-
Account Manager, Membership Services, GSO
1 week ago
Greensboro, United States Hornets Full timePosition OverviewThe Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors,...
-
Account Manager, Membership Services, GSO
1 week ago
Greensboro, United States Hornets Full timePosition Overview The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors,...
-
Account Executive, Membership Sales, GSO
3 weeks ago
Greensboro, United States Hornets Full timeThe Account Executive, Membership Sales main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. You will sell new and renew season ticket accounts through outside sales appointments with businesses, through networking, prospecting, setting appointments and in-person meetings. You will also sell and...
-
Aviation General Manager @ GSO Airport
1 week ago
Greensboro, United States PrimeFlight Aviation Services, Inc. Full time** Aviation General Manager @ GSO Airport** **Job Category****:** Management **Supervisor****:** Rodrigo Calapaqui **Requisition Number****:** AVIAT004252 Showing 1 location **Competency:** To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Operational and Financial acumen, Customer Service,...
-
NDT Technician
6 hours ago
Greensboro, United States HAECO Full timeNDT Technician (GSO-QC) Greensboro, NC, USAReq #783 Thursday, January 4, 2024 **NDT Technician - 1st Shift** **About HAECO Americas** Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing...
-
GSE Mechanic
12 hours ago
Greensboro, United States Timco Aviation Services, Inc. Full timeGSE Mechanic - 1st Shift About HAECO Americas Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing of aircraft interior products. HAECO Americas is one of the leading aviation corporations in...
-
Composites Mech.
1 day ago
Greensboro, United States Timco Aviation Services, Inc. Full timeComposite Mechanic - 2nd Shift About HAECO Americas Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing of aircraft interior products. HAECO Americas is one of the leading aviation...
-
Avionics Technician
13 hours ago
Greensboro, United States Timco Aviation Services, Inc. Full timeAvionics Technician - 1st Shift About HAECO Americas Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing of aircraft interior products. HAECO Americas is one of the leading aviation...
-
Avionics Technician
7 hours ago
Greensboro, United States Timco Aviation Services, Inc. Full timeAvionics Technician - 2nd Shift About HAECO Americas Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing of aircraft interior products. HAECO Americas is one of the leading aviation...
-
NDT Technician
23 hours ago
Greensboro, United States Timco Aviation Services, Inc. Full timeNDT Technician - 1st Shift About HAECO Americas Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing of aircraft interior products. HAECO Americas is one of the leading aviation corporations...
-
Aviation Maint Technician
13 hours ago
Greensboro, United States Timco Aviation Services, Inc. Full timeAbout HAECO Americas Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing of aircraft interior products. HAECO Americas is one of the leading aviation corporations in the world. We pride...
-
Maintenance Tech
1 month ago
Greensboro, United States Hallstar Services Corporation Full timeJob DescriptionJob DescriptionThe CompanyHallstar is a leading global provider of specialty chemistry solutions that enhance product formulations in Industrial markets plus the Beauty and Personal Care industry. The company takes a collaborative approach to every engagement, working to understand customer businesses in order to provide not only the products...
-
Avionics Technician
9 hours ago
Greensboro, United States Timco Aviation Services, Inc. Full timeAbout HAECO Americas Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing of aircraft interior products. HAECO Americas is one of the leading aviation corporations in the world. We pride...
-
NDT Technician
8 hours ago
Greensboro, United States HAECO Full timeNDT Technician - 1st ShiftAbout HAECO AmericasHeadquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing of aircraft interior products. HAECO Americas is one of the leading aviation corporations in...
-
Greensboro, United States Signature TECHNICAir Full timeJob ID 10196 Date Posted 03/22/2024 Location Greensboro, North Carolina Airport Piedmont Triad Int'l Airport Company Signature Flight Support LLC Job Type Full time Job Level Standard Apply Now Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team...
-
Account Manager
1 day ago
Greensboro, United States Yarde Metals Full timeYarde Metals, Inc. Position: Account Manager/Outside Sales Representative (Metals Service Center - Southeast) Territory: Florida, Georgia, Alabama, Tennessee Mississippi, Arkansas. Occasional coverage of Texas and Arizona as needed. Summary We are looking for an experienced Account Manager with a successful background in the metals and/or...
-
Account Manager
1 week ago
Greensboro, United States Infinity Global, Inc. Full timeJob DescriptionJob DescriptionPOSITION SUMMARYThe Account Manager is responsible for managing the support team, overseeing all operational aspects and supply chain/distribution processes and serves as the primary point of contact for the corporate client for a group of assigned accounts. The Account Manager leads by example and directs the account team to...
-
Account Manager
2 days ago
Greensboro, United States Infinity Global, Inc. Full timeJob DescriptionJob DescriptionPOSITION SUMMARYThe Account Manager is responsible for managing the support team, overseeing all operational aspects and supply chain/distribution processes and serves as the primary point of contact for the corporate client for a group of assigned accounts. The Account Manager leads by example and directs the account team to...
-
Account Manager
5 days ago
Greensboro, United States Infinity Global, Inc. Full timeJob DescriptionJob DescriptionPOSITION SUMMARYThe Account Manager is responsible for managing the support team, overseeing all operational aspects and supply chain/distribution processes and serves as the primary point of contact for the corporate client for a group of assigned accounts. The Account Manager leads by example and directs the account team to...
-
Account Manager
2 days ago
Greensboro, United States Elevate Textiles Full timeCone Denim, a global leader in denim authenticity and sustainable innovation for more than 130 years is looking to fill the position of Account Manager, based out of its division headquarters in Greensboro, NC.The Account Manager is responsible for selling denim fabrics and pocketing, identifying, developing and maintaining contacts with existing and...