Account Manager, Membership Services, GSO
4 weeks ago
The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors, clients, and internal departments to fulfill Season Ticket holder requests and obligations. You will also assist with renewal process for all Season Ticket holders. The Account Manager, Membership Services position will work independently on assignments and must be able to interface with all levels of HSE. The Account Manager from time to time, may also work and assist with group sales renewals.
Essential Duties & Responsibilities
- Serve as primary liaison between season ticket holders and organization/arena providing exceptional customer service.
- Interact daily with fans and guests in person, via e-mail and other communication mediums to successfully share and receive information with fans.
- Responsible for the renewal of season ticket holder’s accounts.
- Assist in securing payments from season ticket holders and other ticket packages.
- Process season ticket holder additional ticket requests as needed.
- Assist with event planning and coordination of sales/services related events.
- Perform “game day” responsibilities, including entertaining clients and fulfilling season ticket holder requests.
- Compile and report to upper management information regarding interests/concerns of patrons and provide feedback to address those interests/concerns.
- Work with sales team on all assigned accounts.
- Perform administrative functions as needed.
- Create and maintain service/renewal reports.
- Update and maintain season ticket holder information in company database.
- Other duties as assigned by manager.
To perform the job successfully, you will have or demonstrate the following skills and abilities:
- Bachelor’s degree from an accredited college or university required in Sports Administration, Business, or a related field
- One year experience in a customer service role
- Maintain the highest level of confidentiality
- Present yourself in a professional manner as you interact with all levels of the organization and outside contacts
- Interpersonal skills –listens to others, works well in a team environment
- Proficiency in all Microsoft Office Programs, Excel, PowerPoint
- Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
- Planning and organizing, can prioritize work activities; uses time efficiently
- Flexibility – adapts to change in the work environment and manages competing demands
- Dependability – consistently at work on time and responds to manager’s instructions
- Ability to work extended hours including nights, weekends, holidays and travel as needed
- Thrive in a dynamic, deadline driven environment
Additional Information
Hornets Sports & Entertainment is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead health, balanced lives.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
-
Account Manager, Membership Services, GSO
4 weeks ago
Greensboro, United States Hornets Full timePosition OverviewThe Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors,...
-
Account Manager, Membership Services, GSO
3 weeks ago
Greensboro, United States Hornets Full timePosition Overview The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors,...
-
Account Executive, Membership Sales, GSO
1 month ago
Greensboro, United States Hornets Full timeThe Account Executive, Membership Sales main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. You will sell new and renew season ticket accounts through outside sales appointments with businesses, through networking, prospecting, setting appointments and in-person meetings. You will also sell and...
-
Account Executive, Membership Sales, GSO
1 week ago
Greensboro, United States Hornets Full timeThe Account Executive, Membership Sales main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. You will sell new and renew season ticket accounts through outside sales appointments with businesses, through networking, prospecting, setting appointments and in-person meetings. You will also sell and...
-
Aviation General Manager @ GSO Airport
3 weeks ago
Greensboro, United States PrimeFlight Aviation Services, Inc. Full time** Aviation General Manager @ GSO Airport** **Job Category****:** Management **Supervisor****:** Rodrigo Calapaqui **Requisition Number****:** AVIAT004252 Showing 1 location **Competency:** To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Operational and Financial acumen, Customer Service,...
-
Aviation General Manager @ GSO Airport
2 weeks ago
Greensboro, United States PrimeFlight Aviation Services, Inc. Full time** Aviation General Manager @ GSO Airport** **Job Category****:** Management **Supervisor****:** Rodrigo Calapaqui **Requisition Number****:** AVIAT004252 Showing 1 location **Competency:** To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Operational and Financial acumen, Customer Service,...
-
Aviation General Manager @ GSO Airport
7 days ago
Greensboro, United States PrimeFlight Aviation Services, Inc. Full time** Aviation General Manager @ GSO Airport** **Job Category****:** Management **Supervisor****:** Rodrigo Calapaqui **Requisition Number****:** AVIAT004252 Showing 1 location **Competency:** To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Operational and Financial acumen, Customer Service,...
-
Driver - GSO
4 days ago
Greensboro, United States Enterprise Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
NDT Technician
2 weeks ago
Greensboro, United States HAECO Full timeNDT Technician (GSO-QC) Greensboro, NC, USAReq #783 Thursday, January 4, 2024 **NDT Technician - 1st Shift** **About HAECO Americas** Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing...
-
NDT Technician
1 week ago
Greensboro, United States HAECO Full timeNDT Technician (GSO-QC) Greensboro, NC, USAReq #783 Thursday, January 4, 2024 **NDT Technician - 1st Shift** **About HAECO Americas** Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing...
-
Greensboro, United States Enterprise Holdings Full timeOverview Enterprise Mobility is seeking responsible, dedicated people to join our team as Seasonal Automotive Detailers. This position pays $15 / hour and is located at Piedmont Triad International Airport (GSO): 1000T Ted Johnson Parkway Greensboro, NC 27409. This is a seasonal position and cannot exceed 150 days of service. The schedule...
-
Greensboro, United States Enterprise Holdings Full timeOverview: Enterprise Mobility is seeking responsible, dedicated people to join our team as Seasonal Automotive Detailers. This position pays $15 / hour and is located at Piedmont Triad International Airport (GSO): 1000T Ted Johnson Parkway Greensboro, NC 27409. This is a seasonal position and cannot exceed 150 days of service. The schedule available is: ...
-
Greensboro, United States Enterprise Holdings Full timeOverview Enterprise Mobility is seeking responsible, dedicated people to join our team as Seasonal Automotive Detailers. This position pays $15 / hour and is located at Piedmont Triad International Airport (GSO): 1000T Ted Johnson Parkway Greensboro, NC 27409. This is a seasonal position and cannot exceed 150 days of service. The schedule...
-
Greensboro, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility is seeking responsible, dedicated people to join our team as Seasonal Automotive Detailers. This position pays $15 / hour and is located at Piedmont Triad International Airport (GSO): 1000T Ted Johnson Parkway Greensboro, NC 27409. This is a seasonal position and cannot exceed 150 days of service. The schedule available is: ...
-
Lot Driver
2 weeks ago
Greensboro, North Carolina, 27406, Guilford County, NC, United States Enterprise Mobility Full timeOverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Enterprise brand of Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Lot Driver located at the Piedmont Triad International Airport. The lot...
-
Lot Driver
4 days ago
Greensboro, North Carolina, 27406, Guilford County, NC, United States Enterprise Mobility Full timeOverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Enterprise brand of Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Lot Driver located at the Piedmont Triad International Airport. The lot...
-
Lot Driver
2 weeks ago
Greensboro, NC, United States Enterprise Mobility Full timeOverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Enterprise brand of Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Lot Driver located at the Piedmont Triad International Airport. The lot...
-
Accounting Coordinator
5 days ago
Greensboro, United States Hoffman & Hoffman Full timePosition Purpose: As the Accounting Coordinator, you will assist the Accounts Payable Supervisor as needed and respond to information requests by management. Effectively build relationships with internal customers and co-workers while following company procedures and values. The Accounting Coordinator should be a team-player, excellent communicator and be...
-
Greensboro, United States Enterprise Mobility Inc Full timeOverviewEnterprise Mobility is seeking responsible, dedicated people to join our team as Seasonal Automotive Detailers. This position pays $15 / hour and is located at Piedmont Triad International Airport (GSO): 1000T Ted Johnson Parkway Greensboro, NC 27409.This is a seasonal position and cannot exceed 150 days of service. The schedule available is:Sunday:...
-
GSE Mechanic
2 weeks ago
Greensboro, United States Timco Aviation Services, Inc. Full timeGSE Mechanic - 1st Shift About HAECO Americas Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing of aircraft interior products. HAECO Americas is one of the leading aviation corporations in...
