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Director of Human Resources

4 months ago

Silver Spring, United States FPC Franchise Full time

The Director of Human Resources is responsible for developing and ensuring effective implementation of plans, systems, policies and processes for workforce planning, talent acquisition, talent management and development, employee engagement, legal compliance and recordkeeping, employee relations, and total rewards (compensation and benefits). This position requires a true strategic business partner who is collaborative and capable of building consensus and commitment toward shared outcomes, with empathy and a mission orientation. This position reports to the Chief Administrative Officer and serves as a business partner to the enterprise’s business unit leaders and oversees the human resources function for all legal entities.

This role can be performed from either Silver Spring, MD or Arlington, VA.

JOB RESPONSIBILITIES:

•Partner with the Senior Management Group to formulate, develop, implement, and evaluate an HR and Talent Management Strategy to achieve the organization’s vision, mission, and goals.

•Design the recruitment strategy and oversee recruitment efforts to ensure that the organization is effectively and efficiently sourcing and selecting the diverse candidates needed to meet the mission.

•Develop and drive talent management strategies to ensure effective staffing alignment with the needs of the business. Build on existing systems to attract talent, identify critical talent needs, develop core competencies and corresponding development opportunities, and engage leadership in succession planning.

•Identify ways to increase staff retention and productivity, including strategies to enhance employee engagement, leadership and staff development, regular feedback and coaching, career pathing, and promoting a coherent organizational culture.

•Lead the effective and efficient administration of the performance management process, making sure that the organization’s managers are equipped to engage in constructive and ongoing feedback and coaching and encourage staff to actively participate in identifying and addressing performance gaps.

•Coordinate with the legal and compliance team to mitigate legal risk to the organization through proactive training and education, clear systems and processes for managing conflicts with/between employees, handling and investigating complaints of harassment/discrimination and other unjust practice allegations.

•Maintain current knowledge and application of all relevant laws and regulations at the local, state, and national level relating to employment and ensure organizational compliance. This includes educating and advising managers and senior leaders on HR-related legal and regulatory matters and ensuring HR programs, practices and policies are aligned. Ensure that employee files and records are properly and securely maintained.

•Oversee Total Rewards manager to design and implement a competitive compensation system and benefit package to attract and retain staff.Implement the organization’s total reward’s philosophy, regularly review compensation and benefits market data, monitor pay practices and proactively address issue, manage benefit broker resources and benefits enrollment process, manage leave administration and the payroll function.

•Design and implement a strategy to optimize and integrate HR technology, enabling managers and employees to easily perform people-related transactions (e.g. manager self-service, benefits enrollment), facilitate delivery of effective HR services, securely store employee data, and support people-related decisions.

•Lead and develop the Human Resources team.

•Conform to all policies and procedures.

•Perform other duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE

•Bachelor’s degree and 10-15 years of experience in Human Resources or related field

•SHRM Certification a plus

•Deep commitment to and experience leading DEI efforts

•HR generalist and/or business partner experience partnering directly with leadership to develop, align and implement HR and organizational development strategies

•Experience supervising and developing staff

•Experience implementing strategies and systems for talent management, compensation and benefits, and HR technology

•Strong business acumen and leadership abilities

•Working knowledge of employment laws and other compliance issues

•Ability to listen and probe to understand underlying needs and/or root cause of an issue

•Ability to provide thoughtful, progressive, and strategic guidance

•Expertise in analysis, critical decision making, project management, and process improvement

•Strong interpersonal, verbal, and written communications skills, including proficiency in developing and delivering presentations

•Demonstrated ability to anticipate and solve practical problems

•Ability to identify, influence, and collaborate with key stakeholders to achieved desired organizational outcomes

•Outstanding judgment, sensitivity, and high discretion

•Proficiency in Microsoft Office Suite and HR system applications

•Must have a valid Driver’s License.

•Must be able to travel to business locations as needed.

PHYSICAL/MENTAL JOB REQUIREMENTS

•Must be able to carry and lift items weighing up to 25 pounds.

•Must be able to speak clearly in small group settings.

•This position will require sitting for long periods of time, walking, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing.

•This position could be exposed to loud noises, frequent phone conversations, and requires average to above average visual acuity and hearing.

•The majority of this job will be spent indoors in a climate-controlled environment.

•Must be available to travel to other business locations as needed.

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