![Nebraska Furniture Mart](https://media.trabajo.org/img/noimg.jpg)
Customer Service Specialist
3 weeks ago
At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937-people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us People love working here Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreamsand a culture that encourages volunteering and serving our communities.
Pay Range: $17.95-$24.68 hourly
Job Description: Your Piece of the Puzzle
Do you like helping others? Nebraska Furniture Mart is looking for a Customer Service Specialist to assist our customers and resolve pre and post-delivery customer inquiries. If you have a knack for creative problem solving and providing timely customer satisfaction, this is the job for you
Job Duties: A Day in the Life
Assist: Provide world-class customer service
- Resolve situations for customers in a prompt, accurate, and friendly manner.
- Create positive experiences and build relationships to enhance customer loyalty.
- Follow up with customer concerns, issues, needs in a timely manner.
- Model the HEAT method: Hear them out, Empathize, Apologize, and Take-Action.
- Research and review customer accounts.
- Check status of merchandise and recommend service options based on their needs and expectations while maintaining NFM policies and parameters.
- Be Your Best & Represent NFM at the Highest Level:
- Expect to be a kind, helpful, and courteous Team Player
- Responsible for maintaining a clean and organized workstation
- Complete training and be eager to continue to learn new things
Qualifications: Can You Check These Boxes?
- High School Diploma or GED preferred
- 1-3 years of customer service experience a plus
- Knowledge of Microsoft office applications
- English/Spanish bilingual speakers preferred
- Ability to work a minimum of one weekend shift, evenings, and/or early morning hours based on business needs
- Pre-employment screening includes, but isn't limited to, criminal background check
As a full-time member of our NFM Family, you will enjoy:
- Same day pay - access to your earned pay on-demand, when you need it the most
- Competitive pay - generous annual increases up to 7%
- Inclusive culture - Because everyone who works or shops at NFM should feel right at home
- Health, dental, vision, life Insurance, short and long term disability
- Paid holidays (upon hire) and paid time off (after 90 days)
- Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
- Virtual and in-person career development opportunities at all levels
- Paid community volunteer opportunities
- Tuition Reimbursement
- You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option
Other details
- Job Family Customer Service
- Job Function Non-Manager
- Pay Type Hourly
Apply Now
-
Wellness Specialist in Customer Service
3 days ago
The Colony, Texas, United States iCRYO Health & Wellness Full timePosition Overview:As a Wellness Specialist in Customer Service, you will play a vital role in promoting health and fitness through personalized support. If you have a passion for sports, nutrition, and overall well-being, this position is designed for you.Key Responsibilities:- Provide assistance to guests and members by recommending services that alleviate...
-
Customer Service Representative
2 weeks ago
The Colony, United States City of The Colony Full timeThis position conducts job duties in permits and utility billing functions. The ability to multi-task is a must. All of the following areas of responsibility shall be approached from a positive Customer Service direction by all customer service representatives. Any situation that involves contact with the citizens of The Colony (our customers) shall be...
-
Customer Service Representative
23 hours ago
The Colony, Texas, United States Ethan Allen Full timeJob DescriptionJob Title: Customer Service CoordinatorJob Summary:We are seeking a highly skilled Customer Service Coordinator to provide exceptional after-sales service to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work well under pressure.Key Responsibilities:Handle post-delivery...
-
Customer Service Representative
1 month ago
The Colony, United States Imprimis Full timeImprimis Group, Inc. has partnered with a leading recycling services client in The Colony, TX that is hiring for Customer Service Representatives. Our client is growing and hiring top talent to join their customer service team. This role is to suppor Customer Service Representative, Customer Service, Client Support, Representative, Retail, Staffing
-
Customer Service Representative
3 weeks ago
The Colony, United States Recooty Full timeJob Brief: We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and resolving any issues or concerns they may have. The ideal candidate will have excellent communication skills, a positive attitude, and a...
-
Customer Service Representative
3 weeks ago
The Colony, United States City of The Colony, TX Full timeSalary: $39,520.00 Annually Location : The Colony, TX Job Type: Full-Time Job Number: 12 Department: Utility Administration Opening Date: 08/19/2024 Job Summary This position conducts job duties in permits and utility billing functions. The ability to multi-task is a must. All of the following areas of responsibility shall be approached from a positive...
-
Customer Service Representative
1 week ago
The Colony, United States Addison Group Full timeJob Title: Customer Service Representative Location (city, state): The Colony, TX Industry: Customer Service / Call Center Pay: $17 per hour About Our Client: Our client operates a large call center and is focused on providing top-tier service and support. They are seeking dedicated Customer Service Representatives to enhance their team and support their...
-
Customer Service Representative
2 weeks ago
The Colony, United States Addison Group Full timeJob DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation (city, state): The Colony, TXIndustry: Customer Service / Call CenterPay: $17 per hourAbout Our Client:Our client operates a large call center and is focused on providing top-tier service and support. They are seeking dedicated Customer Service Representatives to enhance their...
-
Customer Service Representative
19 hours ago
The Colony, Texas, United States Valvoline Instant Oil Change Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive experience with our services.Key ResponsibilitiesSuggest Additional Services:...
-
Customer Service Representative
3 months ago
The Colony, United States Imprimis Group Full timeJob DescriptionJob DescriptionImprimis Group, Inc. has partnered with a leading recycling services client in The Colony, TX that is hiring for Customer Service Representatives. Our client is growing and hiring top talent to join their customer service team. This role is to support the companies clients and venders via phone and email to maintain strong...
-
Customer Service Representative
2 months ago
The Colony, United States Verizon Full timeWhen you join VerizonVerizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...
-
Senior Culinary Specialist
17 hours ago
The Colony, Texas, United States Food Service Circle Full timeJob Summary:We are seeking a highly skilled and experienced Chef de Partie to join our team at Food Service Circle. As a key member of our culinary team, you will be responsible for assisting the Head Chef/Sous Chef in the kitchen operation and ensuring the company's reputation for food quality is maintained at all times.Key Responsibilities:Assist in the...
-
Healthcare Reception Specialist
3 days ago
The Villages, Florida, United States Specialist Office Full timeJob OverviewWe are seeking a dedicated Healthcare Reception Specialist to join our team.Key Qualifications:Minimum of 2 years of experience in a medical office or private practice setting.Preferred experience in a specialty area.Proficient in managing patient check-in and check-out processes.Skilled in scheduling appointments and verifying insurance...
-
Customer Service Representative-Flooring
3 weeks ago
The Colony, United States Premier Stair and Door Full timeCustomer Service Representative-Flooring Flooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we...
-
Pizza Maker
3 weeks ago
The Colony, United States Domino's Pizza LLC Full timeMaking Pizzas, as well as our other products, will be your primary duty. You will also help with other duties inside the store, such as but not limited too, helping carry out customers, prep, dishes and cleaning. Qualifications. Minimum age is 16 and Customer Service, Maker, Restaurant, Retail
-
Customer Pick Up Specialist
2 weeks ago
The Colony, United States Nebraska Furniture Mart Full timeAt Nebraska Furniture Mart (NFM), we've been hiring friends since 1937-people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our...
-
Customer Pick Up Specialist
1 week ago
The Colony, United States Nebraska Furniture Mart Full timeAt Nebraska Furniture Mart (NFM), we've been hiring friends since 1937-people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our...
-
Customer Service Representative-Flooring Dallas
3 months ago
The Colony, United States Flooring Services Full timeFlooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business. SUMMARY: If you are a people...
-
Customer Service Representative-Flooring Dallas
3 months ago
The Colony, United States Flooring Services Full timeJob DescriptionJob DescriptionFlooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do...
-
Mixology Specialist
1 week ago
The Colony, Texas, United States Windmills Full timeMixology SpecialistOverview of the RoleThe Mixology Specialist represents the pinnacle of customer service. There is no request too challenging, and no demeanor that cannot be transformed. You have a passion for culinary delights, exploring new flavors, and guiding our patrons through an exciting menu. Your primary responsibility is to deliver exceptional...