Guest Service Associate

4 months ago


Chattanooga, United States Spare Time Entertainment Full time

** Guest Service Associate - Chattanooga, TN**

**Job Category****:** Guest Services **Requisition Number****:** GUEST001461 Showing 1 location **Job Details**

**Description**

* Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary.

* Answer guest inquiries over the phone and in-person; providing accurate information.

* Inform guests of upcoming promotions, specials, and events.

* Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.

* Issue, record and redeem gift certificates, coupons, etc. ... according to company policy.

* Balance receipts, count cash, and complete daily shift paperwork.

* Manage lane inventory and assists with lane turnover tasks.

* Maintain a sanitary, organized, and presentable area.

* Communicate with pit crews; operate call buttons, relay information, log calls, check response time.

* Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.

* Perform opening and closing duties as required.

* Monitor guests for rule violations.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Required**

6+ months previous entertainment center, hospitality, or retail experience.

**Preferred**

High school diploma or equivalent preferred.

**Licenses & Certifications**



  • Chattanooga, Tennessee, United States Hunter Museum Full time

    Job Title: Guest Services AssociateThe Hunter Museum of American Art is seeking a highly skilled Guest Services Associate to provide exceptional customer service to our guests, gift shop customers, and fellow teammates. As a key member of our team, you will be responsible for creating a welcoming and engaging experience for all visitors.Key...


  • Chattanooga, United States Hunter Museum Full time

    **Guest Services Associate** The Guest Services Associate provides a high-quality and engaging experience for all museum guests, gift shop customers and fellow teammates. Guest Services Associates will participate in a sales culture that will assist the department in meeting annual sales goals including museum admissions, museum store and membership sales...


  • Chattanooga, Tennessee, United States Hunter Museum of American Art Full time

    Job Title: Guest Services AssociateThe Hunter Museum of American Art is seeking a highly skilled Guest Services Associate to provide exceptional customer service to museum guests, gift shop customers, and teammates. This role is responsible for ensuring a high-quality and engaging experience for all visitors, while also accurately accounting for museum...


  • Chattanooga, United States Hunter Museum of American Art Full time

    The Guest Services Associate provides a high-quality and engaging experience for all museum guests, gift shop customers, and teammates. The Guest Services Associate accurately accounts for all museum admissions, guest service desk membership payments, and gift shop sales.Primary Duties and ResponsibilitiesPerform the daily operations of the guest service...


  • Chattanooga, United States Hunter Museum of American Art Full time

    The Guest Services Associate provides a high-quality and engaging experience for all museum guests, gift shop customers, and teammates. The Guest Services Associate accurately accounts for all museum admissions, guest service desk membership payments, and gift shop sales. Primary Duties and Responsibilities Perform the daily operations of the guest service...


  • Chattanooga, United States Hunter Museum of American Art Full time

    The Guest Services Associate provides a high-quality and engaging experience for all museum guests, gift shop customers, and teammates. The Guest Services Associate accurately accounts for all museum admissions, guest service desk membership payments, and gift shop sales.Primary Duties and ResponsibilitiesPerform the daily operations of the guest service...


  • Chattanooga, United States Cdmfun Full time

    **Guest Services Associate-Level I** The Guest Services Associate handles the day-to-day operations of the museum's ticket desk while supporting and advancing the museum's membership program. Superior customer service skills are required. Staff is responsible for sales, cash control, cleaning, and safety, and security. **Perks!** * Located in the heart of...


  • Chattanooga, Tennessee, United States The Edwin Chattanooga Full time

    Job Title: Guest Services SupervisorWe are seeking a highly skilled Guest Services Supervisor to join our team at The Edwin Chattanooga. As a key member of our Front Office team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hotel.Key Responsibilities:Assist the Front Office Manager in overseeing...


  • Chattanooga, United States Holiday Inn Express Downtown MLK Full time

    Guest Services / Front Desk Representative Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who...


  • Chattanooga, Tennessee, United States Extended Stay Full time

    As an Extended Stay Guest Services Representative, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations. You will also process reservations, registration, and departures according to company...


  • Chattanooga, Tennessee, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests.Key Responsibilities:Assist guests with all requests and respond to their needs in a timely and professional manner.Process...


  • Chattanooga, Tennessee, United States Holiday Inn Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Holiday Inn. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience for all.Key ResponsibilitiesGreet guests warmly and efficiently, providing a high level of...


  • Chattanooga, Tennessee, United States Hampton Inn Lookout Mountain Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Hampton Inn Lookout Mountain. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide...


  • Chattanooga, Tennessee, United States Wingstop Restaurants Full time

    Job SummaryAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering World Class service to our guests. Your primary responsibility will be to provide a positive and genuine experience for our customers, ensuring they feel valued and appreciated.Key ResponsibilitiesAct as the face and voice of Wingstop, greeting...


  • Chattanooga, Tennessee, United States WoodSpring Suites -- Chattanooga Full time

    Job DescriptionAs a Guest Services Representative at WoodSpring Suites -- Chattanooga, you will be responsible for delivering exceptional customer service to our guests. Your primary focus will be on ensuring that our lobby and front desk area are well-managed, providing a welcoming and efficient experience for our guests.Key Responsibilities:Direct and...


  • Chattanooga, Tennessee, United States The Edwin Chattanooga Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled Guest Service Representative to join our team at The Edwin Chattanooga. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...


  • Chattanooga, United States WoodSpring Hotels Full time

    Job Responsibilities: Directs and controls the activities in the lobby and front desk area to ensure that guests receive outstanding customer service according to WoodSpring Hotels Brand Standards policy. Directs other employees and prioritizes job duties when General Manager is away from the hotel. Acts as Manager-on-Duty, GSR in the absence of staff due...


  • Chattanooga, Tennessee, United States WoodSpring Hotels Full time

    Job Title: Guest Services RepresentativeAt WoodSpring Hotels, we are seeking a highly skilled Guest Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest...


  • Chattanooga, Tennessee, United States Extended Stay Full time

    Role SummaryAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest has a positive and memorable experience during their stay.Key ResponsibilitiesAssist guests with all requests and inquiries in a timely and professional...


  • Chattanooga, United States Nothing Bundt Cakes Full time

    Benefits: 401(k) Company parties Employee discounts At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting a Guest Service, Representative, Service, Guest, Restaurant, Retail