Guest Services Associate

2 weeks ago

Chattanooga, United States Hunter Museum Full time

**Guest Services Associate**

The Guest Services Associate provides a high-quality and engaging experience for all museum guests, gift shop customers and fellow teammates. Guest Services Associates will participate in a sales culture that will assist the department in meeting annual sales goals including museum admissions, museum store and membership sales with a focus on processing payments accurately and efficiently.

**Key Responsibilities**

* Performs the daily operations of the guest service desk with a focus on customer service, organization and efficiency. Ensures guests are attended to professionally, courteously and promptly and sells admission tickets.

* Adheres to admission and cash handling procedures and balances drawer before and after every shift.

* Greets and orients visitors and self-guided groups.

* Participates in regular training as directed to maintain a working knowledge of the exhibitions and programs offered by the Hunter Museum.

* Balances the welfare of the museum with the expectations of museum visitors; has the ability to communicate with a variety of visitors with diverse interest and abilities to ensure a positive museum experience; and resolves visitor concerns and complaints.

* Encourages and records guest feedback through surveys.

* Works with maintenance department to ensure public spaces (stairs, lobby, coat room, gift shop, restrooms and entry doors) are neat, sanitized, clean and inviting.

* Assists, as directed, in the everyday operations of the museum gift shop including merchandising, pricing, stocking, receiving, ordering, and managing store displays and consignment products.

* Assists with special store promotions such as trunk shows, book signings, holiday promotions and special group promotions.

* Complies with the Hunter Museum standard dress code protocol for Guest Service Associates.

* Participates in all staff meetings and curatorial exhibition walk-throughs and provides administrative support as needed, including assistance with museum fundraising events.

* Understands general museum operations and safety policies.

* Other duties as assigned.

**Key Qualifications**

* Knowledge of guest service principles, practices and procedures

* Ability to implement effective initiatives and strategies to ensure consistent excellent guest services in all areas of the Hunter

* Strong communication, negotiation and leadership skills

* Retail sales experience preferred

* Knowledge of Point of Sale cash register procedures

* Strong technological skills, including familiarity with database systems and phone applications

* College Degree preferred with course work in business, marketing, sales, and/or art history preferred. Related customer service work experience or an equivalent combination of education, training and experience.

**Part-time,** **hourly;** Must be available to work evenings, weekends, and holidays .

*The Hunter Museum of American Art is an equal opportunity employer committed to promoting an inclusive* *environment that values and supports diversity and equality among staff, volunteers and all of its audiences*

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

  • Guest Services Associate-Level I

    3 weeks ago

    Chattanooga, United States Cdmfun Full time

    **Guest Services Associate-Level I** The Guest Services Associate handles the day-to-day operations of the museum's ticket desk while supporting and advancing the museum's membership program. Superior customer service skills are required. Staff is responsible for sales, cash control, cleaning, and safety, and security. **Perks!** * Located in the heart of...

  • Guest Services Representative

    9 hours ago

    Chattanooga, United States WoodSpring Suites -- Chattanooga Full time

    Job DescriptionJob DescriptionJob Responsibilities: Directs and controls the activities in the lobby and front desk area to ensure that guests receive outstanding customer service according to WoodSpring Hotels Brand Standards policy. Directs other employees and prioritizes job duties when General Manager is away from the hotel. Acts as Manager-on-Duty,...

  • Guest Services Representative

    13 hours ago

    Chattanooga, United States WoodSpring Suites -- Chattanooga Full time

    Job Responsibilities:  Directs and controls the activities in the lobby and front desk area to ensure that guests receive outstanding customer service according to WoodSpring Hotels Brand Standards policy. Directs other employees and prioritizes job duties when General Manager is away from the hotel.  Acts as Manager-on-Duty, GSR in the absence of staff...

  • Guest Service

    1 month ago

    Chattanooga, United States Church's Chicken | Corporate Full time

    WITH GREAT CHICKEN COMES GREAT OPPORTUNITY. We’re chicken passionates serving chicken passionates. If you’re hungry for a career that’s fun, fast-paced and loaded with opportunity, then you’ve come to the right place. At Church's®, we’re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples’...

  • Lead Guest Advisor

    3 weeks ago

    Chattanooga, United States PSG Global Solutions Full time

    C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world! What you'll do:- Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, ser Guest Advisor, Advisor, Customer Service, Retail, Staffing

  • Sales Associate

    1 day ago

    Chattanooga, United States Event Network Full time

    Does the wonder of cultural destinations connect to your interests, and do you want to work for an amazing company that puts its Team, Partners, Guests & Planet first? We are passionate about adding value to the ultimate experience our guests enjoy while shopping at the most renowned cultural, experiential, and entertainment destinations across the United...

  • Guest Experience Lead | Warehouse Row

    1 day ago

    Chattanooga, United States Lululemon Athletica Inc Full time

    Location: United States of America State/Province/City: Tennessee City: CHATTANOOGA Business Unit: Store Time Type: Full-time Back Apply Share * * * Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and...

  • Food Service Leader

    4 weeks ago

    Chattanooga, United States MAPCO Express, Inc. Full time

    Food Service Leader Position Responsibilities: - Meet MAPCO Guest Service standards. - Follow company cash control policies and procedures. - Adhere to all laws and regulations regarding the sale of any government regulated products and services. - O Leader, Food Service, Service, Sales Associate, Retail, Transportation, Food

  • Retail Associate

    15 hours ago

    Chattanooga, United States SSA Group Full time

    301 N Holtzclaw Ave, Chattanooga, TN 37404, USA Req #3245 Tuesday, April 30, 2024 Retail Associate Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined...

  • Front Desk Associate

    2 days ago

    Chattanooga, United States The Lash Lounge Full time

    Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting,...

  • Customer Service BDC

    2 hours ago

    Chattanooga, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionEconomy Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're doing...

  • Retail Associate

    1 day ago

    Chattanooga, United States SSA Group Full time

    301 N Holtzclaw Ave, Chattanooga, TN 37404, USA Req #3245 Tuesday, April 30, 2024 Retail Associate Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has...

  • Resident Service Associate

    3 weeks ago

    Chattanooga, United States Blind Recruiting Full time

    Job DescriptionJob DescriptionResident Services AssociateReports to: Regional ManagerSupervises: NoneJob Summary: As a Resident Services Associate, you will be responsible for managing the leasing process for residential rental communities. Your primary goal will be to attract and secure qualified residents while providing exceptional customer service...

  • Registered Client Service Associate

    2 weeks ago

    Chattanooga, United States Raymond James Financial Services Full time

    Description Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high...

  • Sales Associate

    2 weeks ago

    Chattanooga, United States The Spice and Tea Exchange Full time

    Are you a foodie? Do you enjoy food and cooking? Do you appreciate fine teas, gourmet spice blends, sugars and salts? Are you creative in the kitchen? Come work in an environment where it is all about food! Part time, long-term Retail Sales Associates are wanted immediately for The Spice & Tea Exchange, a specialty retail shop that sells spices, herbs, teas,...

  • Food Service Sales Associates

    7 days ago

    Chattanooga, United States CrossAmerica Partners LP Full time

    NOW HIRING * Open Availability Preferred * 1st & 2nd Shift * Part Time * PAID WEEKLY* STARTING AT $14/hour Food Service Sales Associate CrossAmerica Partners is an operator of convenience stores and a retail distributor of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience...

  • Sales Associate

    1 month ago

    Chattanooga, United States The Spice and Tea Exchange Full time

    Are you a foodie? Do you enjoy food and cooking? Do you appreciate fine teas, gourmet spice blends, sugars and salts? Are you creative in the kitchen? Come work in an environment where it is all about food!Part time, long-term Retail Sales Associates are wanted immediately for The Spice & Tea Exchange, a specialty retail shop that sells spices, herbs, teas,...

  • Outside Services Team

    23 hours ago

    Chattanooga, United States Ruby Falls Full time

    Job Summary:The outside services team, delivers friendly Ruby Falls hospitality by immediately greeting guests as they arrive on property, directs traffic efficiently, assists guests as they park and exit parking lots. Team members keep parking grounds clean, offer directional assistance and enthusiastically answer guest questions about Ruby Falls, available...

  • Members Services

    1 month ago

    Chattanooga, United States Fitness Central Full time

    Job DescriptionJob DescriptionSalary: $12-$15 Depending on ExperienceThe new premier fitness center in Chattanooga is looking for a face and personality of the club.  The member services person is the first impression of the club.Duties include:Meeting and greeting every guest with a smile and a helpful attitude.Scan members in the club or assist in them...

  • Business Development Associate

    4 weeks ago

    Chattanooga, United States All Dry Services of Chattanooga Full time

    Job DescriptionJob DescriptionWe are seeking a Business Development Associate to become an integral part of our team! You will gauge sales opportunities and provide extensive customer service to all clients. We provide water and mold remediation services in the greater Chattanooga area. No experience required in the industry, we are looking for people who...