Guest Services Supervisor
2 days ago
We are seeking a highly skilled Guest Services Supervisor to join our team at The Edwin Chattanooga. As a key member of our Front Office team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hotel.
Key Responsibilities:- Assist the Front Office Manager in overseeing the Front Office team and ensuring excellent guest service.
- Manage the first impressions of our guests and maintain a high standard of service.
- Focus on promoting internal growth programs and continuously exemplify our company culture.
- Meet and exceed company goals and metrics, including guest satisfaction and room occupancy.
- Perform any other duties as requested by management to aid in the better operation of the hotel and service to guests.
- Proven advanced knowledge and skills related to guest services, PMS systems, and basic supervisory skills.
- Ability to work a flexible schedule and communicate effectively in writing, by telephone, and in person.
- Organized, honest, and able to work well with others, maintaining a clean and attractive work area, uniform, and person.
- High degree of integrity and humility, living by the Golden Rule.
- Ability to bend, reach, kneel, push, and stretch, and lift and/or carry up to 25 pounds.
- Good eyesight enabling vision both near and far, and ability to use/lift arms for up to 8 hours.
- Clear, understandable voice, and ability to hear at a basic level and understand English.
- A dynamic and entrepreneurial work environment.
- Opportunities for growth and development.
- A competitive salary and benefits package.
- A fun and inclusive company culture.
The Edwin Chattanooga is an equal opportunity/AA/Disability/Veteran employer. We celebrate diversity and are committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
-
Guest Services Representative
3 weeks ago
Chattanooga, Tennessee, United States MCR Hotels Full timePosition Overview:The Guest Services Representative is essential in ensuring a remarkable experience for all visitors while overseeing the front-facing administrative tasks of the hotel.Key Responsibilities:Deliver attentive, courteous, and efficient service to all guests before their arrival and throughout their stay, while optimizing room revenue and...
-
Guest Services Representative
3 weeks ago
Chattanooga, Tennessee, United States WoodSpring Suites -- Chattanooga Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at WoodSpring Suites -- Chattanooga. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless guest experience, and maintaining the highest standards of quality and...
-
Guest Service Ambassador
2 weeks ago
Chattanooga, Tennessee, United States The Edwin Chattanooga Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at The Edwin Chattanooga. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Service: Provide...
-
Guest Services Associate
7 days ago
Chattanooga, Tennessee, United States Hunter Museum Full timeJob Title: Guest Services AssociateThe Hunter Museum of American Art is seeking a highly skilled Guest Services Associate to provide exceptional customer service to our guests, gift shop customers, and fellow teammates. As a key member of our team, you will be responsible for creating a welcoming and engaging experience for all visitors.Key...
-
Guest Services Representative
1 day ago
Chattanooga, Tennessee, United States WoodSpring Hotels Full timeJob Title: Guest Services RepresentativeAt WoodSpring Hotels, we are seeking a highly skilled Guest Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest...
-
Guest Services Representative
4 weeks ago
Chattanooga, Tennessee, United States MCR Hotels Full timePosition OverviewThe Guest Services Representative plays a crucial role in ensuring a memorable experience for guests by managing the front desk operations and providing exceptional customer service.Key Responsibilities:Deliver attentive, courteous, and efficient service to all guests before and during their stay, aiming to maximize room revenue and...
-
Guest Services Representative
2 weeks ago
Chattanooga, Tennessee, United States WoodSpring Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at WoodSpring Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest Check-in/Check-out: Organize and process guest...
-
Guest Service Ambassador
2 weeks ago
Chattanooga, Tennessee, United States The Edwin Chattanooga Full timeJob Title: Guest Service RepresentativeWe are seeking a highly skilled Guest Service Representative to join our team at The Edwin Chattanooga. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is nothing short of outstanding.Key Responsibilities:Provide...
-
Guest Services Associate
3 weeks ago
Chattanooga, Tennessee, United States Hunter Museum Full timeJob SummaryThe Hunter Museum is seeking a highly skilled Guest Services Associate to provide exceptional customer experiences for all museum guests, gift shop customers, and fellow teammates. As a key member of our team, you will be responsible for delivering a high-quality and engaging experience that exceeds our guests' expectations.Key...
-
Guest Services Associate
2 weeks ago
Chattanooga, Tennessee, United States Hunter Museum Full time{"Key Responsibilities": "As a Guest Services Associate at the Hunter Museum, you will be responsible for providing exceptional customer service to museum guests, gift shop customers, and fellow teammates.Key responsibilities include:Performing daily operations of the guest service desk with a focus on customer service, organization, and efficiency.Ensuring...
-
Guest Services Associate
2 weeks ago
Chattanooga, Tennessee, United States Creative Discovery Museum Full time{"Key Responsibilities": "Key ResponsibilitiesDeliver exceptional customer service to all visitors, ensuring a positive experience at the museum.Process transactions accurately and efficiently, utilizing the point of sale system to manage sales, cash control, and inventory.Provide information and promote products, programs, and memberships to guests, meeting...
-
Guest Service Representative
3 days ago
Chattanooga, Tennessee, United States LBA Hospitality Full timeJob Title: Guest Service Representative - Night AuditorJob Summary: We are seeking a highly skilled Guest Service Representative - Night Auditor to join our team at LBA Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling cash and credit transactions, and maintaining accurate...
-
Guest Services Associate
4 weeks ago
Chattanooga, Tennessee, United States See Rock City Inc Full timePosition Overview: The Guest Services Associate plays a crucial role in ensuring a welcoming and organized atmosphere at the Ticket Desk. This position requires adherence to company standards and protocols.Key Responsibilities:Assist in restocking supplies as necessary.Professionally handle phone inquiries, taking messages and/or processing orders as...
-
Guest Service Representative
2 weeks ago
Chattanooga, Tennessee, United States Fairfield Inn & Suites Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Fairfield Inn & Suites. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and register guests,...
-
Guest Service Representative
2 weeks ago
Chattanooga, Tennessee, United States Fairfield Inn & Suites Full timeJob Title: Guest Service Representative - Night AuditorWe are seeking a highly skilled Guest Service Representative to join our team at the Fairfield Inn Chattanooga. As a Night Auditor, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our front desk during overnight hours.Key Responsibilities:Provide...
-
Guest Service Representative
2 weeks ago
Chattanooga, Tennessee, United States LBA Hospitality Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at the Fairfield Inn Chattanooga. As a Night Auditor, you will be responsible for providing exceptional guest service in an efficient and courteous manner, while adhering to our company's standards of friendly hospitality.Key ResponsibilitiesProvide excellent guest...
-
Guest Service Associate
3 weeks ago
Chattanooga, Tennessee, United States Newk\'s Eatery Full timeServer/Cashier at Newk's Eatery The Front of House Team Member serves as the face of our restaurant, ensuring a delightful experience for every guest. Key responsibilities include taking customer orders, maintaining the cleanliness of the dining area, and following health and sanitation protocols. Previous experience is not required, as we provide...
-
Customer Service Supervisor
4 weeks ago
Chattanooga, Tennessee, United States WoodSpring Hotels Full timePosition Title: Front Desk Manager at WoodSpring HotelsAs the Front Desk Manager at WoodSpring Hotels, you will play a pivotal role in managing the front desk operations and ensuring that guests experience exceptional service that aligns with the WoodSpring Hotels Brand Standards. In the absence of the General Manager, you will take charge of the team and...
-
Housekeeping Supervisor
4 days ago
Chattanooga, Tennessee, United States The Edwin Chattanooga Full timeJob Title: Housekeeping SupervisorWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at The Edwin Chattanooga. As a Housekeeping Supervisor, you will play a critical role in ensuring the cleanliness and overall appearance of our guest rooms and surrounding corridors.Key Responsibilities:Supervise and coordinate the...
-
Guest Services Associate-Level I
3 weeks ago
Chattanooga, Tennessee, United States Cdmfun Full timeJob SummaryThe Guest Services Associate-Level I is a key member of the Cdmfun team, responsible for providing exceptional customer service and supporting the museum's operations. This role is ideal for individuals who are passionate about delivering outstanding experiences and working in a fast-paced environment.Key ResponsibilitiesProvide superior customer...